Analyzing 8,054,6608.1M ReviewsFor 22,84422.8K Experts
Reviewers frequently highlight the firm's proactive communication, noting that staff handle insurance negotiations and documentation to reduce client stress during car accident settlements. While many clients report receiving regular status updates and feeling supported throughout the process, a consistent criticism involves cases assigned to a specific associate who is described as unresponsive, rude, and slow to initiate contact. Some dissatisfied clients also mention low settlement amounts relative to their injuries and difficulty reaching the assigned attorney for updates.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Bar = this company · dark tick = category median.
444 Google reviews we collected
Phrases our text analysis found in 356 written reviews
How often each topic comes up in the written reviews
We read 356 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Thank you for your professionalism, hard work, and dedication throughout our case.”
“He's so rude and arrogant, so I requested that he drop my case.”
“I highly recommend William Gosney Attorneys at Law!”
“Will not use them again!”
“I highly recommend William Gosney, he did a wonderful job representing me!”
“Honestly this was one of the worst experiences I’ve EVER had.”
“Our medical bills and insurance company communication were all handled by Will and his staff.”
“After being injured in a severe car accident we immediately hired Will Gosney.”
“If you want a law firm that genuinely cares and gets results, I highly recommend Will and his team!”
“They helped me negotiate a fair settlement and put a stressful situation behind me.”
“I’m stuck with pain that will cost me hundreds of thousands to fix.”
praise complaint · found by our text analysis, Google review wording unchanged.
I highly recommend William Gosney Attorneys at Law! Thank you for your professionalism, hard work, and dedication throughout our case. I truly appreciate your support and the way you handled everything. Great service and a wonderful experience! Thank you once again 😊
After getting into a wreck that totaled my car and left me out of work for a month; they took all the stress off me by getting all the documents in order and talking to the insurance so I could focus on my recovery. I'm so greatful for this team.
This is the second time we’ve had the opportunity to use your law firm, and both times you have made the entire process easy. The ability to be relaxed knowing that you’re being taken care of gives you the ability to deal with all of the other issues until everything is resolved. You’re the white glove service of legal assistance.
Great an helpful! They were very nice even when I got frustrated nothing on there part just waiting is hard! Through it all they did everything they could to keep my mind at peace!
My experience with Ylla, Gosney & Elliott has been nothing but professional and helpful. William Gosney & Jenifer, both stayed in constant contact with me and kept me abreast of where everything stood. I highly recommend William Gosney, he did a wonderful job representing me!
Professional, service oriented lawyers and staff. Dealing with insurance companies after an accident is a daunting task. Their job is to do the minimum while they bill you monthly the maximum. From day one, Will told us to go to our doctor appointments and treatment and get well. He and his staff dealt with the…
4.9 ★★★★★ 444 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I highly recommend William Gosney Attorneys at Law! Thank you for your professionalism, hard work, and dedication throughout our case. I truly appreciate your support and the way you handled everything. Great service and a wonderful experience! Thank you once again 😊
After getting into a wreck that totaled my car and left me out of work for a month; they took all the stress off me by getting all the documents in order and talking to the insurance so I could focus on my recovery. I'm so greatful for this team.
Fantastic communication and transparency
Thank you!!! You all did an excellent job.
This is the second time we’ve had the opportunity to use your law firm, and both times you have made the entire process easy. The ability to be relaxed knowing that you’re being taken care of gives you the ability to deal with all of the other issues until everything is resolved. You’re the white glove service of legal assistance.
Great an helpful! They were very nice even when I got frustrated nothing on there part just waiting is hard! Through it all they did everything they could to keep my mind at peace!
My experience with Ylla, Gosney & Elliott has been nothing but professional and helpful. William Gosney & Jenifer, both stayed in constant contact with me and kept me abreast of where everything stood. I highly recommend William Gosney, he did a wonderful job representing me!
Professional, service oriented lawyers and staff. Dealing with insurance companies after an accident is a daunting task. Their job is to do the minimum while they bill you monthly the maximum. From day one, Will told us to go to our doctor appointments and treatment and get well. He and his staff dealt with the adjusters. No stress, no hassle. Ylla, Gosney & Elliott, Attorneys will be our 1st call for all our legal issues
We are so glad you trusted us with your case! Thank you for your kind words! We are thrilled to hear we could take the burden of dealing with your insurance company off of you while you healed! We appreciate your five star review and will be here should you ever need our help in the future! :)
After being injured in a severe car accident we immediately hired Will Gosney. He and his experienced staff immediately went to work getting our vehicle replaced. Will told us to just focus on healing and he'd take care of the rest. That's a promise made and promise kept. What could have been a stressful situation, was not. Our medical bills and insurance company communication were all handled by Will and his staff. I highly recommend hiring this law firm if you've been injured in an accident. We're 100% satisfied with Will and his staff .
Thank you so much for your amazing 5 star review and for trusting us with your case! We are so happy to hear that we were able to fulfill our promises and to take the stress off your plate as you were healing!
Help when we needed it. Great
Sean, thank you so much for trusting us with your case! We appreciate your 5 star review!
Analyzing 8,054,6608.1M ReviewsFor 22,84422.8K Experts
