Your Extra Closet - Jonesboro - Clinton School Rd at a glance
Customers highlight the facility's clean condition, convenient late-hour access, and straightforward online booking process. Staff are frequently described as helpful and quick to resolve issues, particularly regarding smart unit features and short-notice rentals. However, some reviewers cite dissatisfaction with billing practices, including unexpected monthly charges after move-out and recurring price increases, alongside concerns about security during a break-in incident.
Google rating: 4.7 out of 5 from 80 reviews (88% five-star).
Reviews on this page: 80 Google reviews (60 with written comments).
Owner responses: the business replied to 100% of reviews.
Most recent review: July 30, 2026.
Service: Packing Service serving Jonesboro, Arkansas.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.7
★★★★★
80 reviews on Google
5★70
4★5
3★0
2★2
1★3
Reviews from Google, shown as published (original wording, unedited).
BA
Beth Avery1 review
★★★★★
If you have college kids this is where you want to be during the off season. We rent here every summer. April introduced us to the smart units this year and I could not be more happy. No app or anything you just get a text message when your kiddo gets access to the unit. So super easy and simple. Def a bonus when you worry as a parent out of town.
Response from the owner · 2 months ago
Thank you for your wonderful feedback, Beth! April will be delighted to know her help made a difference. We appreciate your continued trust in us each summer!
Great location for us, and when speaking to the staff they were amazing. Pricing is not bad either. I am glad we chose them to use for our storage needs. Definitely recommend.
Response from the owner · a year ago
Thank you for your glowing review! We take pride in our convenient location, exceptional staff, and reasonable prices. We're thrilled to have met your storage needs and appreciate your recommendation. Thank you for choosing us!
Amber is the sweetest most helpful person ever! She really made everything understandable and simple and I had no questions about how everything was going to roll. I really appreciate her!
Response from the owner · a year ago
Thank you for the kind words! We’re so glad Amber made your experience smooth and stress-free—she truly is the best!
I'm a returning customer at YEC ... needed storage for our RV on very short notice.Amber came through for us with flying colors ... she made everything as quick and easy as we might have imagined. Very professional and experienced! Thanks again, Amber!
Response from the owner · Edited a year ago
Thank you for returning to YEC! We’re thrilled Amber could help make your RV storage quick and easy. We’ll be sure to pass along your kind words, she’ll love hearing this!