Michael GarmanLocal Guide · 20 reviews
Easy to use easy to rent online
Review from Google · view on Google
Your Extra Closet - Jonesboro
Your Extra Closet - Jonesboro at a glance
Customers frequently praise the facility for its clean, secure units, climate control options, and efficient online rental processes. Staff are often described as friendly, knowledgeable, and responsive, with many noting helpful communication during moves and unit upgrades. However, some reviews criticize specific policies, such as administrative fees and insurance requirements, while others report issues with gate access, holiday closures, and perceived increases in pricing over time.
- Google rating: 4.8 out of 5 from 128 reviews (89% five-star).
- Reviews on this page: 128 Google reviews (114 with written comments).
- Owner responses: the business replied to 99% of reviews.
- Most recent review: October 23, 2026.
- Service: Packing Service serving Jonesboro, Arkansas.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.8
★★★★★128 reviews on Google
Reviews from Google, shown as published (original wording, unedited).
Angela Brindley2 reviews
Randy was very informative and move me into my unit very efficiently. Great personality
Response from the owner · a month ago
We are thrilled to hear Randy made your move-in efficient and informative!
Review from Google · view on Google
Joseph Hall1 review
Great quality for a great price. Highly recommend!
Response from the owner · 2 months ago
We're thrilled you found excellent value with us. Your recommendation means the world to our team!
Review from Google · view on Google
Lena'ann Reynolds1 review
The customer service this storage place showed was excellent. We are moving to the area from out of state and had every question you can think of about what to get. April went above and beyond to not only answer our questions, but did other research for us on things to do in the area to help with our move. Thank you for making things so much easier coming to town
Response from the owner · 2 months ago
Thanks so much for sharing your experience! Wishing you all the best as you settle into the community!
Review from Google · view on Google
Jason Turner4 reviews
I needed to upgrade from one unit to another and April made the transition very simple and it only took a few minutes to get it done!
Response from the owner · 3 months ago
We deeply cherish your kind words, Jason! We look forward to serving you again!
Review from Google · view on Google
Andrew Weeks7 reviews
Good clean storage units
Response from the owner · 5 months ago
We genuinely admire your feedback about our clean storage units. Your trust means everything to our team.
Review from Google · view on Google
Lisa McClendon7 reviews
April and Randy were patient and friendly with all questions pertaining to our rental needs for our upcoming move. Every transaction from signing to paying was explained in depth, and the savings for our initial rental month was greatly appreciated and totally unexpected. They value their customers!
Response from the owner · 11 months ago
Thank you for sharing your positive experience with April and Randy. We value customers like you and appreciate your trust in us.
Review from Google · view on Google
Michael HeatonLocal Guide · 30 reviews
Easy to work with April ... problem solver!
Response from the owner · a year ago
Thank you so much for your kind words, Michael! We're thrilled to hear that you found April easy to work with and a great problem solver. Your feedback inspires our team to continue providing reliable and customer-centric service!
Review from Google · view on Google
Kim2 reviews
Staff is very friendly. I would definitely recommend this company to family & friends.
Response from the owner · a year ago
Thank you so much for your kind words and recommendation! Our staff takes pride in providing top-notch service and we are thrilled to know you had a positive experience.
Review from Google · view on Google
Justin Vinson2 reviews
Amber was prompt and courteous when assisting me. She was incredibly friendly and most helpful.
Response from the owner · a year ago
Thank you for the kind words! We’re so glad Amber was able to assist you—she’s a great part of our team!
Review from Google · view on Google
Business details
- Address: 5925 Southwest Dr, Jonesboro, AR 72404
- Phone: (870) 905-0663
- Website: yecstorage.com
- Service area: Jonesboro, AR