Analyzing 5,420,9185.4M ReviewsFor 14,59814.6K Experts
Google reviewers rate Zaina Service Tech five stars based on 206 reviews, frequently citing fair pricing, clear communication, and thorough work on furnace, boiler, and central AC repairs or replacements. Customers often note the technician's same-day availability and detailed explanations of system issues. However, a small number of low-star reviews describe significant scheduling delays and a lack of responsiveness when attempting to reach the company for urgent service.
Data from Google, last updated October 28, 2026.
Reviews from Google, shown as published (original wording, unedited).
We read 191 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He helped us so much to understand what was going on with our furnace how to keep it going, and he was very considerate, helpful, and professional”
“He did a great job fixing my HVAC system, and I highly recommend his service!”
“Would not recommend to anyone.”
“Zaina services did excellent job in my house replacing most of the old heating pipes and boiler maintenance.”
“" Absolutely awful service.”
“He fixed my central air conditioner quickly and professionally.”
“Emad is honest, hardworking, reasonably priced, and takes great pride in his work.”
“Not only does he give a reasonable price but he really cares to do the right thing in the right way!”
“Zaina explained everything on a level you can understand.”
praise complaint · found by our text analysis, Google review wording unchanged.
Emad Is an incredible Technician. He helped us so much to understand what was going on with our furnace how to keep it going, and he was very considerate, helpful, and professional Highly recommend him and its company
I would like to say that Zaina is a rare individual! Not only does he give a reasonable price but he really cares to do the right thing in the right way! Even if it means, like in my case, fix another so call (my assumption)expert Hvac repairman's mess( the house was recently purchased with the mess). He basically had to change the majority of the pipes because the person who install the unit put a bunch of pipes that is too small for the unit. So my unit was running extremely inefficient! Zaina explained everything on a level you can understand. Now my house heats up half the time it used to! He is definitely worth the money!
Zaina services did excellent job in my house replacing most of the old heating pipes and boiler maintenance.
⭐️⭐️⭐️⭐️⭐️ I highly recommend Emad! He recently replaced my entire central AC system, and I couldn’t be happier with the experience. Emad is honest, hardworking, reasonably priced, and takes great pride in his work. His professionalism, attention to detail, and quality of workmanship are second to none. He was an absolute pleasure to work with from start to finish.
Zaina provided excellent service! I needed a new motor for my HVAC system, and he had to order the part. Throughout the process, he kept me updated, was very patient, and took the time to explain everything clearly. He was professional, polite, and genuinely pleasant to work with. He did a great job fixing my HVAC system, and I highly recommend his service!
Great experience with Emad from start to finish. Our HVAC unit needed to be replaced, and he did an excellent job installing the new system. He was professional, explained everything throughout the process, and his pricing was very reasonable. Emad worked cleanly, picked up everything when he was finished, and made sure everything was working properly before leaving. I’m very happy with the quality of his work. As a Realtor, I’m careful about who I recommend to my clients, and Emad is someone I would absolutely trust and feel comfortable referring. Reliable, professional, fair, and does quality work. Highly recommend!
I just called today to see if he could fix my AC unit and he told me verbatim "I don't have time to do that." I said "I thought you fix ACs?" and he replied with "I do I just dont have the time to do that." Absolutely awful service.
At Zaina Service Tech we value and appreciate our customers. I'm the owner of the company and I'm the only person answering the phone, I never received any calls from you. I think you called other company and you are mistaken. Please check the phone number you called and delete the review you wrote about my company. Note: Nothing wrong if someone told you I don't have the time to service your AC ( No service has been done)
I highly recommend this AC technician! He fixed my central air conditioner quickly and professionally. He listened carefully to the problem, explained everything clearly, and did an excellent job. His pricing was very fair, and he was honest, friendly, and respectful. It’s hard to find someone this reliable. I will definitely call him again and recommend him to anyone who needs AC service. Thank you for the great work!
I give Zaina Service Tech 5 amazing stars! Emad, the owner, is incredibly knowledgeable, professional, and truly goes above and beyond to make sure every repair or installation is done the right way. That's so important in the HVAC industry. What's the point of investing in an expensive system if it's not installed correctly? A proper installation protects your investment and helps ensure it lasts as long as it's supposed to. What impressed me even more was how quickly Emad responded during the recent heatwave. He understood the urgency, arrived promptly, and solved the issue efficiently. As a homeowner, HVAC emergencies can be stressful, but he made the entire process feel manageable by finding the best solution for my situation and offering fair, reasonable pricing - very important! From the very beginning, Emad took the time to explain everything. He carefully sourced a product that was the best match for my existing system and walked me through every step of the process, and even handled the warranty registration. He explained what all the numbers on his digital diagnostic board meant, showing me the pressures, temperatures, etc., and what they indicated about my system's performance. I never felt left in the dark or pressured. He genuinely wanted me to understand what he was doing and why. On top of all that, he worked in a 100-degree attic without cutting corners or rushing the job. That level of dedication and workmanship is hard to find these days. He truly went above and beyond. I'm genuinely grateful for Emad and the outstanding service he provided. If you're looking for an honest, skilled HVAC professional who takes pride in his work and treats your home as if it were his, I highly recommend Zaina Service Tech. Thank you, Emad! God bless you and your business!
Simply the VERY best. Honesty and integrity are rare traits these days especially in the HVAC industry. Emad does it all and sets a standard so high that it can't be surpassed. I recommend Zaina service tech without any reservation whatsoever. Thank You Emad for your help today. The house is already cooler!
Analyzing 5,420,9185.4M ReviewsFor 14,59814.6K Experts