Experts Reviews · Company report
Zark Heating & Cooling Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Zark Heating & Cooling Inc.

Joliet, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 10 boiler installers · 5.0★ from 891 Google reviews

Report card

Percentile vs other boiler installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Zark Heating & Cooling Inc. is better than 97% of boiler installers.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Zark Heating & Cooling Inc. is better than 96% of boiler installers.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Zark Heating & Cooling Inc. is better than 100% of boiler installers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Zark Heating & Cooling Inc. is better than 100% of boiler installers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Zark Heating & Cooling Inc. is better than 100% of boiler installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Zark Heating & Cooling Inc. is better than 100% of boiler installers.A
100

Reviews for your job

Customers hired Zark Heating & Cooling Inc. for 8 kinds of job.

Zark Heating & Cooling Inc. for a/c system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.66
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$39–$318
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 66 Google reviews tagged “A/C system maintenance” · showing 40

NancyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Pedro was courteous and explained all maintenance procedures/processes that were completed. I felt confident that I was in good hands. I am always confident that Zark is keeping my HVAC running smoothly.

HVAC system maintenanceA/C system maintenance+ Responsiveness+ Punctuality+ Professionalism
MichaelLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Honest and professional work! They've done a water heater replacement, AC repair, and furnace maintenance for us. Can't recommend them enough! Same great service on 9/10/26, they were able to get our shop AC up and running quickly! Bill was knowledgeable and through. Excellent job again.

Paid $400–600Great priceA/C system maintenanceDuctless heating & A/C servicesHeating system maintenance+ Responsiveness+ Punctuality+ Professionalism
Helen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

They are very professional. Quality work and equipment. They clean up nicely when done. I will recommend them to everyone.

Paid $1–200Reasonable priceA/C system maintenanceHVAC system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
DiLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Again, A very satisfied customer here! Thank you, Bill J. for another great appointment, top notch customer service and valuable advice. I really appreciate the booties. I wish every company have their employees wear booties when entering a customer's home. It's common courtesy.

Paid $200–400Reasonable priceA/C system maintenance
SharonLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I couldn’t be more pleased with the installation of our new furnace and a/c unit. Zark Heating was absolutely wonderful to work with. Very responsive to my questions and their communication with me was outstanding!!! Dan was always very responsive and informative, no matter how busy he was. It is such a relief to…

A/C system maintenanceInstall ACHeating system installation+ Punctuality+ Professionalism
BarbLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Big thanks to Zark heating & Cooling! Replaced the A Coil and got our A/C up and running! So appreciate the fast and professional service! Your maintenance program is the best, always on top of problems!! Highly recommend Zark Heating and Cooling Inc...They are there when you need them!

Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
Carol1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Zark is the only HVAC company I use. The service and friendly personnel keep me as a satisfied customer. Having their annual maintenance contract gives me peace of mind.

HVAC system maintenanceA/C system maintenance
DanLocal Guide · 84 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

We woke up this morning - February 6th - and we had no heat. I called several HVAC companies but all were on vm. I looked on the internet and found ZARK. I called and got Christy on the line. She said she could have a serviceman out within the hour and quoted a price of $129.00 because it was Saturday but said…

Paid $200–300Reasonable priceA/C system maintenanceService not listed+ Responsiveness
Ed7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

We've been using Zark Heating & Cooling for our primary residence and rental property for multiple years. They provide professional, quality, and timely service at affordable prices. I'd highly recommend signing up for their maintenance plan which will keep your HVAC equipment running smoothly! (A few times…

Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
Sara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We have been using Zark for the last couple years. They are the best.

Paid $100–200Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
Kim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This company is tops in customer service, timely installation and repair and fair pricing. The labor they provide is highly skilled and very impressive. Don’t bother comparing, they are the BEST!!

A/C system maintenanceA/C system repairRepair HVAC
Grace11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rob and his men have been keeping my 50+ A/C unit running and have never tried to sell me a new one. They see pride in keeping this one running efficiently! They are trustworthy, dependable and their pricing is fair and they have a good service contract.

A/C system maintenanceRepair HVACHeating system maintenance
Angela7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Detailed, friendly, punctual and Zark presents high quality units at affordable prices. What more can we ask for?

Reasonable priceA/C system maintenanceInstall AC
Nicole10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Awesome company to do business with. The team at Zark treats you like family and always looks out for your best interest. Recently had a new AC installed and their team did a fantastic job.

HVAC system repairHVAC system maintenanceA/C system maintenance+ Responsiveness+ Punctuality+ Quality
L8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very good on services.

A/C system maintenanceHeating system maintenance+ Professionalism
Pat5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Honest, fair and fast. Can’t ask for much more. My go-to HVAC company for business and residential.

A/C system maintenanceHeating system repairRepair HVAC
Meri8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

If you want top notch service, then call Zark. Professional, efficient and reasonable.

A/C system maintenance
DoreenLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Zark is reliable, efficient, honest and trustworthy and friendly. We have always received top notch service from them. Recommend them 100%.

HVAC system maintenanceA/C system maintenanceHeating system repair
ClaudiaLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Just had my fall furnace tune up. Alex did a terrific job. He was friendly, polite and very efficient. Being on Zark's maintenance plan really saves money too! 2 more years of great service as of April 2024. They're the best around

A/C preventive maintenanceHVAC system maintenanceA/C system maintenance+ Responsiveness+ Punctuality+ Quality
MissLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Zark Is my family’s Number one company that we turn to for our heating and cooling needs. No matter what they have always been there for us, even if it’s just a response to resolve a quick problem through Facebook messenger! We have used them in the past and will definitely be using them again in the future whenever an issue arises with our aging systems.

A/C system maintenanceHeating system maintenanceHVAC system maintenance
Ashley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Pedro. S from Zark is the best! My AC went out during an extremely hot day, and he provided excellent service and fixed our problem efficiently and quick. He was very respectful, kind, and worked hard to help solve the issue. I would recommend Pedro to anyone needing service from Zark!

A/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
TimLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome service, honest company! My A/C went out on July 5th. I called Zark and they quickly came out. The unit couldn't be repaired but they did their best to get it working until a replacement could be installed. The replacement day came and it was POURING rain. The Zark technicians worked in the pouring rain…

A/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
Nakia13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used Zark Heating & Cooling a few times over the last few years. They are always quick to respond. The service is always great and prices are reasonable.

A/C system maintenanceHeating system maintenanceInstall AC+ Responsiveness+ Quality+ Value
chuck1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rob and crew were prompt and professional

A/C system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Professionalism
ErinLocal Guide · 212 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We've been using Zark for a few years now and we are so glad we switched. Professional employees who treat you with respect.

A/C system maintenanceHVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality
Nicholas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've been a customer for many years and can't say enough about the professionalism and quality.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
DanLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Zark is great to do business with. We use them all the time. Even walked me through a quick fix when I had an issue.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
SRLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always great service in a timely manner. Everything from maintenance, emergencies to new duct work. Zark has done it all for us and we’ve always been pleased!

A/C system maintenanceHeating system maintenanceHVAC system maintenance
KTP4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've been using Zark for over 15 years and recommend the company all the time. There is no one better.

A/C system maintenanceA/C filter replacementHeating system maintenance+ Responsiveness+ Punctuality+ Quality
shannon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We use Zark at our home and office. They are always friend and do great work! They have done many different things, from installing a hot water heater to put in a house humidifier.

A/C system maintenanceHVAC duct & vent installation+ Responsiveness+ Professionalism+ Value
Catherine8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We first used Zark in Gardner for a furnace tune-up and vent repair. It's an old house and had some special challenges, but they handled it all like a champ. Then we signed up for the annual maintenance plan to have regular checkups for the furnace and A/C. Each technician who came out to the house was…

A/C system maintenanceHeating system maintenanceHVAC duct & vent repair+ Responsiveness+ Punctuality+ Quality
JohnLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rob also installed a new hot water tank and disposed the old one for me...First class company from top to bottom...Very fair pricing...Zark is and will be my only heating repair company...Rob is an awesome person to do business with...

A/C system maintenanceHeating system maintenanceService not listed
Jeri1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Zark Heating and Cooling has maintained my furnace and AC for a number of years and have been able to update my water heater when it started to leak. By handling my furnace maintenance they were able to foresee when I was in need of a new furnace and humidifier. I recommend them to my family and friends. Their associates are friendly and knowledgeable.

A/C system maintenanceHeating system maintenanceHeating system installation+ Responsiveness+ Punctuality+ Quality
Kari3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always on time. Honest, reliable service. And their phone response is friendly and always willing to work with your schedule. Highly recommend!

A/C system maintenanceHVAC system maintenance+ Professionalism+ Value
Dedria2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Zark is a very dependable, affordable, prompt and supportive Heating and A/C service provider. They replaced our outside unit , did maintenance on new unit, and trouble shot wiring/ thermostat issues. The scheduling was timely, they worked around my schedule, and they gave upfront and affordable quotes for all…

A/C system maintenance
Sarah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Zark is fantastic! We are always very satisfied with our service from them. Dan was out yesterday to check on an issue with our furnace and we were so happy with the work he provided. We ended up needing a new furnace, and they were able to get us in the next day. Everything today with the install went great and was…

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
FrankLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Was able to schedule a very reasonable service time. Their representative/technician called prior to arrival which was right on time according to their estimate. He quickly diagnosed the problem and made necessary adjustments. In addition, he checked the outside unit, determined that it was low on Freon and…

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
Luke3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Keith was phenomenal. He educated us on the issue we had with our unit and gave us future tips to keep our house cool. We will always continue to call him with our future heating and cooling issues. You’re the man, Keith!

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
Ashley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have used ZARK every time we have had any HVAC needs. We have also referred them to family and friends. They have never disappointed. They go above and beyond for their customers especially when there is an HVAC problem during severe weather. They are a family owned business who are trustworthy and fair. All around great people who do great work!

A/C system maintenanceHVAC duct & vent installationInstallation+ Responsiveness+ Punctuality+ Quality
Paul13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Not only is rob the owner of the company amazing but his wife Christy who is the manager she takes the calls and makes sure the guys who are going To your house are squared away. As a police officer I trust them to take care of my heating and ac that makes my family comfortable. Great company.

A/C system maintenanceHVAC system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Quality

Show more a/c system maintenance reviews (26 more) →

Price

$2270% vs typical boiler installers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 48%Reasonable 49%Overpriced 2%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance144$37–$264
HVAC system repair93$145–$618
Heating system installation75$1.4k–$2.8k
Install AC73$1.6k–$3.2k
Heating system maintenance67$37–$317
A/C system maintenance66$39–$318
Heating system repair63$78–$745
A/C system repair45$216–$611

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