Experts Reviews · Company report
Zark Heating & Cooling Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Zark Heating & Cooling Inc.

Joliet, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 10 boiler installers · 5.0★ from 891 Google reviews

Report card

Percentile vs other boiler installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Zark Heating & Cooling Inc. is better than 97% of boiler installers.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Zark Heating & Cooling Inc. is better than 96% of boiler installers.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Zark Heating & Cooling Inc. is better than 100% of boiler installers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Zark Heating & Cooling Inc. is better than 100% of boiler installers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Zark Heating & Cooling Inc. is better than 100% of boiler installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Zark Heating & Cooling Inc. is better than 100% of boiler installers.A
100

Reviews for your job

Customers hired Zark Heating & Cooling Inc. for 8 kinds of job.

Zark Heating & Cooling Inc. for a/c system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.45
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.82
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$216–$611
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.89%

All 45 Google reviews tagged “A/C system repair” · showing 40

MichaelLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Honest and professional work! They've done a water heater replacement, AC repair, and furnace maintenance for us. Can't recommend them enough! Same great service on 9/10/26, they were able to get our shop AC up and running quickly! Bill was knowledgeable and through. Excellent job again.

Paid $400–600Great priceA/C system maintenanceDuctless heating & A/C servicesHeating system maintenance+ Responsiveness+ Punctuality+ Professionalism
AshleyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★

They over charge, do not do a good job with their diagnoses, the one guy they kept sending had a condescending attitude. Whatever they did when they installed our very expensive ac unit lead to all sorts of issues they didn’t want to fix then it became a problem for them when we called another company that found the…

Paid $2,000+OverpricedA/C system repairInstallation
Erin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They were quick and got it fixed same day. Also appointment very next day 10/10 recommend

Paid $200–400A/C system repair
Andrea4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I'm so happy I followed a friend's recommendation to try Zark Heating & Cooling for my AC repair. My technician,Zack, was professional, competent, & efficient. Everything was completed to my satisfaction!

Paid $200–400Reasonable priceA/C system repair
KurtLocal Guide · 126 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I cannot say enough good things about Zark Heating & Cooling. Rob, the owner, personally met us at our business and was involved every step of the way. From the beginning, he and his entire crew were extremely responsive, punctual, and professional. Our business was in a very difficult situation, and Zark came in,…

Customer photo from Kurt's reviewCustomer photo from Kurt's review
Great priceHVAC system repairHeating system repairA/C system repair
SharonLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I couldn’t be more pleased with the installation of our new furnace and a/c unit. Zark Heating was absolutely wonderful to work with. Very responsive to my questions and their communication with me was outstanding!!! Dan was always very responsive and informative, no matter how busy he was. It is such a relief to…

A/C system maintenanceInstall ACHeating system installation+ Punctuality+ Professionalism
Ryan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

5 ⭐️ service from beginning to end. We had 4 different quotes for an AC/Furnace and water heater replacement and Zark provided the best price along with warranty and professionalism that makes a stressful situation feel so much better. We worked with Bill, Rob and Zach and they made sure my wife and I felt…

Paid $1,000+Great priceHVAC system repairHeating system repairA/C system repair
Ed7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

We've been using Zark Heating & Cooling for our primary residence and rental property for multiple years. They provide professional, quality, and timely service at affordable prices. I'd highly recommend signing up for their maintenance plan which will keep your HVAC equipment running smoothly! (A few times…

Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
KelliLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have had bad experiences with HVAC companies in the past. I looked in our towns Facebook group for recommendations when our A/C was not cooling. 80% of the people recommended Zark so I called them.They were out the next day, on time and fixed my issue! Zach the technician even tweaked a few other things that the…

Paid $200–300Great priceA/C system repair
Kim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This company is tops in customer service, timely installation and repair and fair pricing. The labor they provide is highly skilled and very impressive. Don’t bother comparing, they are the BEST!!

A/C system maintenanceA/C system repairRepair HVAC
Nicole10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Awesome company to do business with. The team at Zark treats you like family and always looks out for your best interest. Recently had a new AC installed and their team did a fantastic job.

HVAC system repairHVAC system maintenanceA/C system maintenance+ Responsiveness+ Punctuality+ Quality
Mike6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Dan and Keith did a great job today. Top quality professional work and they answered all my questions. I highly recommend Zark and I will use them again for all my HVAC needs.

A/C system repair+ Responsiveness+ Punctuality+ Quality
TomLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Update: Zark is absolutely the best value around. I am not sure if everyone gets the same great deal we did, but I am sure glad I've used Zark in the past for repairs. Rob and Zach were at my door at 7am and done installing my new furnace and air conditioner by noon. Zark Heating and Cooling was the lowest of 3 bids…

A/C system repair+ Responsiveness+ Quality+ Professionalism
Caroline2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Top notch service and communication. Highly recommend.

Heating system repairA/C system repairInstall AC+ Responsiveness+ Punctuality+ Quality
MissLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Zark Is my family’s Number one company that we turn to for our heating and cooling needs. No matter what they have always been there for us, even if it’s just a response to resolve a quick problem through Facebook messenger! We have used them in the past and will definitely be using them again in the future whenever an issue arises with our aging systems.

A/C system maintenanceHeating system maintenanceHVAC system maintenance
Ashley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Pedro. S from Zark is the best! My AC went out during an extremely hot day, and he provided excellent service and fixed our problem efficiently and quick. He was very respectful, kind, and worked hard to help solve the issue. I would recommend Pedro to anyone needing service from Zark!

A/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
Roy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our AC went out with the hottest week of summer coming. I called them before they opened and very nice guy took my call, scheduled a service visit for the same morning and I got my AC fixed. Call them! You won't regret it!

A/C system repair
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

All of our questions were answered, Pedro was professional, courteous, and had our house cooled down in no time. Thank you Pedro and Zark.

A/C system repair+ Responsiveness+ Punctuality+ Quality
TimLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome service, honest company! My A/C went out on July 5th. I called Zark and they quickly came out. The unit couldn't be repaired but they did their best to get it working until a replacement could be installed. The replacement day came and it was POURING rain. The Zark technicians worked in the pouring rain…

A/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
Nakia13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used Zark Heating & Cooling a few times over the last few years. They are always quick to respond. The service is always great and prices are reasonable.

A/C system maintenanceHeating system maintenanceInstall AC+ Responsiveness+ Quality+ Value
Bree5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My husband and I have been very happy with this company. We’ve used them for a few years now, and we’ve always been satisfied with their service. One technician in particular has been very helpful. Last time he was out at our house he spent over an hour with us, just answering all of our questions about the heating…

A/C system repair
jonathanLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a great experience using Zark. They were knowledgeable and honest when it came to my repairs and why it made sense to replace my a/c unit after refilling the coolant didn't work. Price was very fair and significantly less than the major HVAC company in the area.

Install ACA/C system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
Nicholas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've been a customer for many years and can't say enough about the professionalism and quality.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
DanLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Zark is great to do business with. We use them all the time. Even walked me through a quick fix when I had an issue.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
A3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great to work with. Very professional from start to finish. Excellent communication!! Highly recommend this company.

A/C system repairHVAC duct & vent repairThermostat installation+ Responsiveness+ Punctuality+ Quality
KTP4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've been using Zark for over 15 years and recommend the company all the time. There is no one better.

A/C system maintenanceA/C filter replacementHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Bacon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thank you so much for your quick response on a very hot day. Keith was great and solved our problem right away. Will definitely contact you when it is time to replace our system.

A/C system repair+ Responsiveness+ Punctuality+ Value
Joslyn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had a great experience with Zark today! Dan was a huge help and quickly got our a/c back working!

A/C system repair+ Responsiveness+ Punctuality+ Quality
Ashley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have used ZARK every time we have had any HVAC needs. We have also referred them to family and friends. They have never disappointed. They go above and beyond for their customers especially when there is an HVAC problem during severe weather. They are a family owned business who are trustworthy and fair. All around great people who do great work!

A/C system maintenanceHVAC duct & vent installationInstallation+ Responsiveness+ Punctuality+ Quality
Jeff12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My A/C went out last night on a nice humid night out of nowhere.. I Called Zark in the middle of the night to see if they could get it fixed.. To say they were responsive would be an understatement, they woke me up with their reply asking when I'd like them to come.out. I corresponded with Rob the owner, he was so…

A/C system repair+ Responsiveness+ Punctuality+ Quality
Matt5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very professional from start to finish. Great communication throughout. They were able to install my AC unit without any issues. They were also very knowledgeable and explained what they were doing throughout the process. They were more than fair in their pricing and I would not hesitate to use them for any of my AC…

A/C system repair+ Responsiveness+ Quality+ Professionalism
Jorge7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Been using Zarks for a few years for my heat and AC. All techs are professional, trustworthy, patient, clean and on time. No job is too small or too big.

A/C system maintenanceHeating system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
Michele4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have always been very happy with the service I receive from Zark. Always very friendly and quick to squeeze me in when I have a problem. Danny came out to fix a problem with my furnace. He was very professional and explained everything he did.

Heating system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Professionalism
WilmaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I've used Zark for the past few years and have been very happy with each time they either did maintenance or came out to fix something that was broken. The technicians work very cleanly and are super professional. Recommend 100%.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Ryan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Unreal! These guys are spot on. Great work and flexible. Big shouts to Rob and his crew!

Install ACInstall thermostatA/C system repair
Sara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very professional! Quick response to inquiries. Great service and great rates. Highly recommend Zark.

HVAC system maintenanceHeating system installationA/C system repair+ Responsiveness+ Punctuality+ Quality
karen11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have been using Zark Heating and Cooling for the last few years. 100% Happy with their service. Today they put in a new central air, furnace, humidifier and water heater. Dan Leja did a Great job installing everything. I would totally recommend their business.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
GaryLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★

I paid $440.00 to have coils cleaned and coolant topped off. I was told when I made appointment that service tech would call when available. Never received call. I called twice afterwords to ask questions and nobody returned my call

A/C system repair− Value
Zbigniew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Great priceA/C system maintenanceA/C system repair
Stephanie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Paid $200–300Reasonable priceA/C system maintenanceA/C system repair

Show more a/c system repair reviews (5 more) →

Price

$2270% vs typical boiler installers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 48%Reasonable 49%Overpriced 2%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance144$37–$264
HVAC system repair93$145–$618
Heating system installation75$1.4k–$2.8k
Install AC73$1.6k–$3.2k
Heating system maintenance67$37–$317
A/C system maintenance66$39–$318
Heating system repair63$78–$745
A/C system repair45$216–$611

Compare with