Experts Reviews · Company report
Zark Heating & Cooling Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Zark Heating & Cooling Inc.

Joliet, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 10 boiler installers · 5.0★ from 891 Google reviews

Report card

Percentile vs other boiler installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Zark Heating & Cooling Inc. is better than 97% of boiler installers.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Zark Heating & Cooling Inc. is better than 96% of boiler installers.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Zark Heating & Cooling Inc. is better than 100% of boiler installers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Zark Heating & Cooling Inc. is better than 100% of boiler installers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Zark Heating & Cooling Inc. is better than 100% of boiler installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Zark Heating & Cooling Inc. is better than 100% of boiler installers.A
100

Reviews for your job

Customers hired Zark Heating & Cooling Inc. for 8 kinds of job.

Zark Heating & Cooling Inc. for heating system installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.75
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.4k–$2.8k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 99/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 75 Google reviews tagged “Heating system installation” · showing 40

DIANE13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

The guys were here just before 7 o’clock as I said, and went to work quickly. They worked continuously to install both units and an air filter and humidifier and now I’m sitting in a nice warm house again. Rob said if I have any problems with it to let him know, fingers crossed I don’t have any. Rob, Zach and…

Paid $2,000+Great priceInstallationHeating system installation
Deborah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Wess did a great job for us. He was on time, very honest and got the job done in 1 day. Very knowledgeable and a good teacher for his partner Conner who was very helpful explaining the new thermostat. Thank-you Wess and Connor.

Heating system installationInstall thermostat
CarolLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

They arrived on time they checked my furnace found a slight problem said they would order the part. All is good. When I called they scheduled a date to replace the inducer. Now installed

Paid $200–400Reasonable priceHeating system installationInstall AC+ Punctuality+ Quality+ Professionalism
MichaelLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Honest and professional work! They've done a water heater replacement, AC repair, and furnace maintenance for us. Can't recommend them enough! Same great service on 9/10/26, they were able to get our shop AC up and running quickly! Bill was knowledgeable and through. Excellent job again.

Paid $400–600Great priceA/C system maintenanceDuctless heating & A/C servicesHeating system maintenance+ Responsiveness+ Punctuality+ Professionalism
Tina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

PHENOMENAL CUSTOMER SERVICE & JOB WELL DONE!! Rob & company were extremely prompt to respond to my emails, texts & calls even on a Sunday!!! I would HIGHLY recommend Zark Heating & Cooling for all your HVAC needs!!! We utilized their services after Rob was able to send me a quote almost immediately after sending…

Reasonable priceInstallationHeating system installationInstall AC
Helen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

They are very professional. Quality work and equipment. They clean up nicely when done. I will recommend them to everyone.

Paid $1–200Reasonable priceA/C system maintenanceHVAC system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
Lori8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

ZARK HVAC was excellent. Extremely professional, friendly and did excellent work. Highly recommend them!

Heating system installationInstall ACThermostat installation
SharonLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I couldn’t be more pleased with the installation of our new furnace and a/c unit. Zark Heating was absolutely wonderful to work with. Very responsive to my questions and their communication with me was outstanding!!! Dan was always very responsive and informative, no matter how busy he was. It is such a relief to…

A/C system maintenanceInstall ACHeating system installation+ Punctuality+ Professionalism
Tina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Been using Zark for the last couple of years for routine maintenance. The time came to have to replace the furnace and AC, and there was no other choice for me. Zark is an exceptional company! They hit high marks in every area. They care about their customers, offer great pricing, and their customer service is…

Great priceInstallationHeating system installationInstall AC
Ryan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

5 ⭐️ service from beginning to end. We had 4 different quotes for an AC/Furnace and water heater replacement and Zark provided the best price along with warranty and professionalism that makes a stressful situation feel so much better. We worked with Bill, Rob and Zach and they made sure my wife and I felt…

Paid $1,000+Great priceHVAC system repairHeating system repairA/C system repair
Abel9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Can’t praise Zark enough. We just had them complete a new furnace install with some air quality additions. The team was incredibly responsive when we had issues, and were working through the replacement decision. Zark’s pricing was very competitive, and our lead tech, Zach, presented us with a few options, and Rob…

Great priceHeating system installation
MaryLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

They were there when they said they would be. explained everything to me A good experience. Very polite. I felt it was a very reasonable price compared to other places.

Paid $800–900Reasonable priceHeating system installation
SheriLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

1/7/26 Update: still a fantastic company to work with! I always recommend Zark Zark has become our Go-To for all HVAC needs. Our very first experience with them, came when our AC went out, during the hottest weekend of the year. They were prompt to come out and significantly competitive to other, well…

Heating system maintenanceHVAC system maintenanceHVAC system repair+ Quality+ Professionalism+ Value
Kristin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Great customer service, very friendly and easy to work with. They did a fantastic job with the installation of our A/C and furnace. We would definitely recommend Zark! Thank you.

Heating system installationInstall ACThermostat installation
JoseLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Great experience, technician Bill explained everything very well. Great for the 1st visit I will definitely recommend Zark heating and cooling. Rob installed my combo heat and a/c Units very happy with my new installation.

Paid $1–100Reasonable priceHVAC system repairHeating system installation
Rich3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The service was outstanding and the total price was much less than their competitors! I would highly recommend Zark for professional and friendly service. They are truly a family run and owned business!

Paid $1,000+Great priceHeating system installation
Patrick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve been using Zark since I moved to the area. They are reasonably priced , do clean work, and honest. I won’t use anyone else.

Paid $1,000+Reasonable priceHeating system installationInstall AC
Frito2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very professional. Punctual. Very comparable pricing. Great service. I would recommend them to anyone!

Heating system installation+ Punctuality+ Quality+ Professionalism
ClaudiaLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Just had my fall furnace tune up. Alex did a terrific job. He was friendly, polite and very efficient. Being on Zark's maintenance plan really saves money too! 2 more years of great service as of April 2024. They're the best around

A/C preventive maintenanceHVAC system maintenanceA/C system maintenance+ Responsiveness+ Punctuality+ Quality
Paul4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Outstanding service. Dan was very professional and we are very satisfied with the work. I would highly recommend them to everyone.

HVAC system maintenanceHeating system installationHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Penny4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We contacted Zark to replace our furnace. We had done previous business with them at our home in Manhattan. Once again they proved themselves to be professional and knowledgeable. Our new home had the original furnace and Zark service technicians gave us several options, allowing to make an informed choice. Our new…

Heating system installation+ Responsiveness+ Punctuality+ Quality
Susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Job for Helen Vaia in New Lenox - Your technicians Alex, Luis and Zach were awesome! Very clean & professional job!

Install ACHeating system installation+ Responsiveness+ Punctuality+ Quality
Debbie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

From Bill, the man that came to my house to measure everything, to Rob, who provided the estimate and all the guys that were here during the installation of my air/furnace and hot water heater - they were all so professional, knowledgeable and nice. Kristy was amazing at getting all the last minute paperwork to…

Install ACHeating system installation+ Responsiveness+ Punctuality+ Quality
Tina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience with Zark Heating & Cooling! We installed a new furnace a few years back which was very reasonably priced and Zark installation was timely and professional. Recently called for an issue and they sent someone the next day. Minor issue and they actually told my husband what needed to be fixed and he fixed it himself saving us $.

Heating system installation+ Responsiveness+ Punctuality+ Quality
Nicholas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've been a customer for many years and can't say enough about the professionalism and quality.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Andrew6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Zark HVAC is a very honorable and professional service provider. I would highly recommend using them.

Heating system maintenanceHVAC system repairHeating system installation+ Responsiveness+ Punctuality+ Quality
Patty7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent customer service, quality work & product! I would use Zark again in a heartbeat! Can’t say 1 negative thing.

Install ACHeating system installationInstall thermostat
CamilleLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rob and Bill took care of everything. I was amazed by the service. Zark showed a quality of days gone by. There was no high pressure sales to deal with. They worked with me to meet my needs and I felt understood. They made me feel respected. I felt my home was respected as well.

Heating system maintenanceHeating system installationRepair HVAC+ Responsiveness+ Punctuality+ Quality
V1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Zark was great! I needed new AC and furnace. A tech was here within days, quote was received quickly and I was able to schedule for a time/date that was MY choice. I got several other quotes.....and even scheduling them was tiresome. This company was priced RIGHT!, professional and a pleasure to do business with.

Install ACHeating system installation+ Responsiveness+ Punctuality+ Quality
Deb3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service from the get go. Called that our heat was out and Kristy scheduled service right away. She was so friendly and attentive to my problem. The service guys, Alex and Bill were amazing. Very knowledgeable and immediately knew the problem. They explained everything. A new furnace was needed and Rob, the…

HVAC system repairHeating system installation+ Responsiveness+ Punctuality+ Quality
Jeri1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Zark Heating and Cooling has maintained my furnace and AC for a number of years and have been able to update my water heater when it started to leak. By handling my furnace maintenance they were able to foresee when I was in need of a new furnace and humidifier. I recommend them to my family and friends. Their associates are friendly and knowledgeable.

A/C system maintenanceHeating system maintenanceHeating system installation+ Responsiveness+ Punctuality+ Quality
Alex3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We woke up to a cold house Saturday morning and called Zark Heating and Cooling. Rob contacted us quickly and set up an appointment within hours of our initial conversation. Rob quickly diagnosed the issue and provided us with fair priced quotes for a new furnace to get us back up and running. Rob was professional,…

Heating system installation+ Responsiveness+ Punctuality+ Quality
Robin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I texted Rob at 1:30 this morning in tears, not only did he text me back at 5:30am he was patient with me while I rambled off what I thought was wrong with our furnace. I have three young children so I was obviously quite upset. Rob told me he would be out as soon as possible. After Rob arrived at our house he…

Heating system installationHeating system repair+ Responsiveness+ Punctuality+ Quality
Maria3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had both my heating and cooling systems replaced. I felt comfortable knowing the company stands behind the products and services them. Dan lead the team of professionals and answered all of my questions, taught me; about the heating systems parts, and, how to use the new thermostats, cleaned the area where he…

Heating system installation+ Responsiveness+ Punctuality+ Quality
Sarah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Zark is fantastic! We are always very satisfied with our service from them. Dan was out yesterday to check on an issue with our furnace and we were so happy with the work he provided. We ended up needing a new furnace, and they were able to get us in the next day. Everything today with the install went great and was…

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Danielle11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Extremely fast service called a Thursday morning and Dan L was out Thursday afternoon. Dan was very knowledgeable and gave great advice which helped me to choose a new furnace system. Less than a week later the new furnace was installed and Dan was timely and did great work! Really good experience with Rob who helped with the financing process too!

Heating system installation+ Responsiveness+ Professionalism
Ryan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very impressed with Zark’s team that they sent out. Dan who was the lead installer took his time on installing the new furnace and A/C system and everything came out looking great and professional. Great experience. Highly recommend!

Customer photo from Ryan's review
Install ACHeating system installationThermostat installation+ Responsiveness+ Punctuality+ Quality
Sandi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had a new furnace and air conditioner installed by Zark. We worked with Dan Leja. He was knowledgeable, professional and took time to explain everything thoroughly. We highly recommend this company.

Heating system installation+ Responsiveness+ Punctuality+ Quality
Michael10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

From start to finish, Zark was great to work with on getting a new HVAC system and water heater. Bill Jacobs was patient and thorough in answering our questions. Rob Bogda was great in setting up a quick install. We especially appreciated the advice, thoroughness and care that Dan Leja provided when doing our installation. His work was outstanding!

Install ACHeating system installationThermostat installation+ Responsiveness+ Punctuality+ Quality
Andrew5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Hands down the best heating and cooling company around. Everything was handled with professionalism and in a very timely manner. Won’t use anyone else for my heating and cooling.

Install ACHeating system installation+ Responsiveness+ Punctuality+ Quality

Show more heating system installation reviews (35 more) →

Price

$2270% vs typical boiler installers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 48%Reasonable 49%Overpriced 2%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance144$37–$264
HVAC system repair93$145–$618
Heating system installation75$1.4k–$2.8k
Install AC73$1.6k–$3.2k
Heating system maintenance67$37–$317
A/C system maintenance66$39–$318
Heating system repair63$78–$745
A/C system repair45$216–$611

Compare with