Experts Reviews · Company report
Zark Heating & Cooling Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Zark Heating & Cooling Inc.

Joliet, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 10 boiler installers · 5.0★ from 891 Google reviews

Report card

Percentile vs other boiler installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Zark Heating & Cooling Inc. is better than 97% of boiler installers.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Zark Heating & Cooling Inc. is better than 96% of boiler installers.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Zark Heating & Cooling Inc. is better than 100% of boiler installers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Zark Heating & Cooling Inc. is better than 100% of boiler installers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Zark Heating & Cooling Inc. is better than 100% of boiler installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Zark Heating & Cooling Inc. is better than 100% of boiler installers.A
100

Reviews for your job

Customers hired Zark Heating & Cooling Inc. for 8 kinds of job.

Zark Heating & Cooling Inc. for install AC

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Jobs reviewedHow many Google reviews are tagged with this job.73
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.6k–$3.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 98/100.How Job match is calculatedBuilt only from reviews Google tagged “Install AC”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 73 Google reviews tagged “Install AC” · showing 20

CarolLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

They arrived on time they checked my furnace found a slight problem said they would order the part. All is good. When I called they scheduled a date to replace the inducer. Now installed

Paid $200–400Reasonable priceHeating system installationInstall AC+ Punctuality+ Quality+ Professionalism
MichaelLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Honest and professional work! They've done a water heater replacement, AC repair, and furnace maintenance for us. Can't recommend them enough! Same great service on 9/10/26, they were able to get our shop AC up and running quickly! Bill was knowledgeable and through. Excellent job again.

Paid $400–600Great priceA/C system maintenanceDuctless heating & A/C servicesHeating system maintenance+ Responsiveness+ Punctuality+ Professionalism
Tina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

PHENOMENAL CUSTOMER SERVICE & JOB WELL DONE!! Rob & company were extremely prompt to respond to my emails, texts & calls even on a Sunday!!! I would HIGHLY recommend Zark Heating & Cooling for all your HVAC needs!!! We utilized their services after Rob was able to send me a quote almost immediately after sending…

Reasonable priceInstallationHeating system installationInstall AC
Maureen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Zark was recommended to me by a relative when my air conditioner wasn’t working. They came out the next day. Unfortunately my 30 yr old unit was not worth fixing. They were not pushy at all in selling you another. They sent an email with the price list with several options depending on what you want to spend. They…

Paid $2,000+Reasonable priceInstall AC
Helen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

They are very professional. Quality work and equipment. They clean up nicely when done. I will recommend them to everyone.

Paid $1–200Reasonable priceA/C system maintenanceHVAC system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
DorisLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Zark is the best! For several years now since moving to Manhattan Zark HVAC has been servicing my heating and AC systems with ease and care. Family owned and operated, knowledgeable, reliable technicians. Easy, honest communication and fast reliable service. My new AC works beautifully and I’m all set with…

Install AC
Vic8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

The technician was outstanding and very professional

Paid $200–300Great priceHVAC system maintenanceInstall AC
Carly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very quick to get out, super friendly, and great prices

Great priceInstall AC
Lori8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

ZARK HVAC was excellent. Extremely professional, friendly and did excellent work. Highly recommend them!

Heating system installationInstall ACThermostat installation
SharonLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I couldn’t be more pleased with the installation of our new furnace and a/c unit. Zark Heating was absolutely wonderful to work with. Very responsive to my questions and their communication with me was outstanding!!! Dan was always very responsive and informative, no matter how busy he was. It is such a relief to…

A/C system maintenanceInstall ACHeating system installation+ Punctuality+ Professionalism
Tina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Been using Zark for the last couple of years for routine maintenance. The time came to have to replace the furnace and AC, and there was no other choice for me. Zark is an exceptional company! They hit high marks in every area. They care about their customers, offer great pricing, and their customer service is…

Great priceInstallationHeating system installationInstall AC
Ryan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

5 ⭐️ service from beginning to end. We had 4 different quotes for an AC/Furnace and water heater replacement and Zark provided the best price along with warranty and professionalism that makes a stressful situation feel so much better. We worked with Bill, Rob and Zach and they made sure my wife and I felt…

Paid $1,000+Great priceHVAC system repairHeating system repairA/C system repair
SheriLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

1/7/26 Update: still a fantastic company to work with! I always recommend Zark Zark has become our Go-To for all HVAC needs. Our very first experience with them, came when our AC went out, during the hottest weekend of the year. They were prompt to come out and significantly competitive to other, well…

Heating system maintenanceHVAC system maintenanceHVAC system repair+ Quality+ Professionalism+ Value
Kristin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Great customer service, very friendly and easy to work with. They did a fantastic job with the installation of our A/C and furnace. We would definitely recommend Zark! Thank you.

Heating system installationInstall ACThermostat installation
Patrick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve been using Zark since I moved to the area. They are reasonably priced , do clean work, and honest. I won’t use anyone else.

Paid $1,000+Reasonable priceHeating system installationInstall AC
Angela7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Detailed, friendly, punctual and Zark presents high quality units at affordable prices. What more can we ask for?

Reasonable priceA/C system maintenanceInstall AC
Nicole10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Awesome company to do business with. The team at Zark treats you like family and always looks out for your best interest. Recently had a new AC installed and their team did a fantastic job.

HVAC system repairHVAC system maintenanceA/C system maintenance+ Responsiveness+ Punctuality+ Quality
Anthony4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have used Zark Heating and Cooling multiple times. They have always been professional, provide high quality work and they stand behind all that they do. I would not use anyone else but Zark for all my HVAC needs. I would highly recommend Zark to anyone looking for a fair price, quality work and prompt, friendly service.

HVAC system maintenanceInstall ACService not listed+ Responsiveness+ Punctuality+ Quality
TerriLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I was introduced to the owner through a client and have been using and recommending Zark Heating & Cooling for years. They've always been very responsive and honest. I never feel like I'm being upsold.

HVAC system repairHVAC system maintenanceInstall AC+ Responsiveness+ Professionalism
Caroline2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Top notch service and communication. Highly recommend.

Heating system repairA/C system repairInstall AC+ Responsiveness+ Punctuality+ Quality

Show more install AC reviews (53 more) →

Price

$2270% vs typical boiler installers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 48%Reasonable 49%Overpriced 2%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance144$37–$264
HVAC system repair93$145–$618
Heating system installation75$1.4k–$2.8k
Install AC73$1.6k–$3.2k
Heating system maintenance67$37–$317
A/C system maintenance66$39–$318
Heating system repair63$78–$745
A/C system repair45$216–$611

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