Experts Reviews · Company report
Zark Heating & Cooling Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Zark Heating & Cooling Inc.

Joliet, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 10 boiler installers · 5.0★ from 891 Google reviews

Report card

Percentile vs other boiler installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Zark Heating & Cooling Inc. is better than 97% of boiler installers.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Zark Heating & Cooling Inc. is better than 96% of boiler installers.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Zark Heating & Cooling Inc. is better than 100% of boiler installers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Zark Heating & Cooling Inc. is better than 100% of boiler installers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Zark Heating & Cooling Inc. is better than 100% of boiler installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Zark Heating & Cooling Inc. is better than 100% of boiler installers.A
100

Reviews for your job

Customers hired Zark Heating & Cooling Inc. for 8 kinds of job.

Zark Heating & Cooling Inc. for install AC

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.73
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.6k–$3.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 98/100.How Job match is calculatedBuilt only from reviews Google tagged “Install AC”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 73 Google reviews tagged “Install AC” · showing 40

CarolLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

They arrived on time they checked my furnace found a slight problem said they would order the part. All is good. When I called they scheduled a date to replace the inducer. Now installed

Paid $200–400Reasonable priceHeating system installationInstall AC+ Punctuality+ Quality+ Professionalism
MichaelLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Honest and professional work! They've done a water heater replacement, AC repair, and furnace maintenance for us. Can't recommend them enough! Same great service on 9/10/26, they were able to get our shop AC up and running quickly! Bill was knowledgeable and through. Excellent job again.

Paid $400–600Great priceA/C system maintenanceDuctless heating & A/C servicesHeating system maintenance+ Responsiveness+ Punctuality+ Professionalism
Tina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

PHENOMENAL CUSTOMER SERVICE & JOB WELL DONE!! Rob & company were extremely prompt to respond to my emails, texts & calls even on a Sunday!!! I would HIGHLY recommend Zark Heating & Cooling for all your HVAC needs!!! We utilized their services after Rob was able to send me a quote almost immediately after sending…

Reasonable priceInstallationHeating system installationInstall AC
Maureen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Zark was recommended to me by a relative when my air conditioner wasn’t working. They came out the next day. Unfortunately my 30 yr old unit was not worth fixing. They were not pushy at all in selling you another. They sent an email with the price list with several options depending on what you want to spend. They…

Paid $2,000+Reasonable priceInstall AC
Helen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

They are very professional. Quality work and equipment. They clean up nicely when done. I will recommend them to everyone.

Paid $1–200Reasonable priceA/C system maintenanceHVAC system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
DorisLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Zark is the best! For several years now since moving to Manhattan Zark HVAC has been servicing my heating and AC systems with ease and care. Family owned and operated, knowledgeable, reliable technicians. Easy, honest communication and fast reliable service. My new AC works beautifully and I’m all set with…

Install AC
Vic8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

The technician was outstanding and very professional

Paid $200–300Great priceHVAC system maintenanceInstall AC
Carly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very quick to get out, super friendly, and great prices

Great priceInstall AC
Lori8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

ZARK HVAC was excellent. Extremely professional, friendly and did excellent work. Highly recommend them!

Heating system installationInstall ACThermostat installation
SharonLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I couldn’t be more pleased with the installation of our new furnace and a/c unit. Zark Heating was absolutely wonderful to work with. Very responsive to my questions and their communication with me was outstanding!!! Dan was always very responsive and informative, no matter how busy he was. It is such a relief to…

A/C system maintenanceInstall ACHeating system installation+ Punctuality+ Professionalism
Tina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Been using Zark for the last couple of years for routine maintenance. The time came to have to replace the furnace and AC, and there was no other choice for me. Zark is an exceptional company! They hit high marks in every area. They care about their customers, offer great pricing, and their customer service is…

Great priceInstallationHeating system installationInstall AC
Ryan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

5 ⭐️ service from beginning to end. We had 4 different quotes for an AC/Furnace and water heater replacement and Zark provided the best price along with warranty and professionalism that makes a stressful situation feel so much better. We worked with Bill, Rob and Zach and they made sure my wife and I felt…

Paid $1,000+Great priceHVAC system repairHeating system repairA/C system repair
SheriLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

1/7/26 Update: still a fantastic company to work with! I always recommend Zark Zark has become our Go-To for all HVAC needs. Our very first experience with them, came when our AC went out, during the hottest weekend of the year. They were prompt to come out and significantly competitive to other, well…

Heating system maintenanceHVAC system maintenanceHVAC system repair+ Quality+ Professionalism+ Value
Kristin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Great customer service, very friendly and easy to work with. They did a fantastic job with the installation of our A/C and furnace. We would definitely recommend Zark! Thank you.

Heating system installationInstall ACThermostat installation
Patrick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve been using Zark since I moved to the area. They are reasonably priced , do clean work, and honest. I won’t use anyone else.

Paid $1,000+Reasonable priceHeating system installationInstall AC
Angela7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Detailed, friendly, punctual and Zark presents high quality units at affordable prices. What more can we ask for?

Reasonable priceA/C system maintenanceInstall AC
Nicole10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Awesome company to do business with. The team at Zark treats you like family and always looks out for your best interest. Recently had a new AC installed and their team did a fantastic job.

HVAC system repairHVAC system maintenanceA/C system maintenance+ Responsiveness+ Punctuality+ Quality
Anthony4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have used Zark Heating and Cooling multiple times. They have always been professional, provide high quality work and they stand behind all that they do. I would not use anyone else but Zark for all my HVAC needs. I would highly recommend Zark to anyone looking for a fair price, quality work and prompt, friendly service.

HVAC system maintenanceInstall ACService not listed+ Responsiveness+ Punctuality+ Quality
TerriLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I was introduced to the owner through a client and have been using and recommending Zark Heating & Cooling for years. They've always been very responsive and honest. I never feel like I'm being upsold.

HVAC system repairHVAC system maintenanceInstall AC+ Responsiveness+ Professionalism
Caroline2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Top notch service and communication. Highly recommend.

Heating system repairA/C system repairInstall AC+ Responsiveness+ Punctuality+ Quality
MissLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Zark Is my family’s Number one company that we turn to for our heating and cooling needs. No matter what they have always been there for us, even if it’s just a response to resolve a quick problem through Facebook messenger! We have used them in the past and will definitely be using them again in the future whenever an issue arises with our aging systems.

A/C system maintenanceHeating system maintenanceHVAC system maintenance
Susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Job for Helen Vaia in New Lenox - Your technicians Alex, Luis and Zach were awesome! Very clean & professional job!

Install ACHeating system installation+ Responsiveness+ Punctuality+ Quality
Debbie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

From Bill, the man that came to my house to measure everything, to Rob, who provided the estimate and all the guys that were here during the installation of my air/furnace and hot water heater - they were all so professional, knowledgeable and nice. Kristy was amazing at getting all the last minute paperwork to…

Install ACHeating system installation+ Responsiveness+ Punctuality+ Quality
JulieLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I honestly cannot say enough about Zark. They were here ahead of time however they did wait until the appointment time to ring the doorbell which I extremely appreciate. They were shoe covers and placed drop cloths down from the front door down to my basement. Everything was extremely clean and organized and very…

Customer photo from Julie's review
Install AC+ Responsiveness+ Punctuality+ Quality
Leann6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

From beginning to end, five star company!

Install AC+ Responsiveness+ Punctuality+ Quality
Nakia13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used Zark Heating & Cooling a few times over the last few years. They are always quick to respond. The service is always great and prices are reasonable.

A/C system maintenanceHeating system maintenanceInstall AC+ Responsiveness+ Quality+ Value
jonathanLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a great experience using Zark. They were knowledgeable and honest when it came to my repairs and why it made sense to replace my a/c unit after refilling the coolant didn't work. Price was very fair and significantly less than the major HVAC company in the area.

Install ACA/C system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
Nicholas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've been a customer for many years and can't say enough about the professionalism and quality.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Patty7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent customer service, quality work & product! I would use Zark again in a heartbeat! Can’t say 1 negative thing.

Install ACHeating system installationInstall thermostat
V1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Zark was great! I needed new AC and furnace. A tech was here within days, quote was received quickly and I was able to schedule for a time/date that was MY choice. I got several other quotes.....and even scheduling them was tiresome. This company was priced RIGHT!, professional and a pleasure to do business with.

Install ACHeating system installation+ Responsiveness+ Punctuality+ Quality
Margaret3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We couldn’t be happier with the service we received when we needed to have our AC replaced. Definitely will use them again if needed.

Install AC+ Responsiveness
Sarah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Zark is fantastic! We are always very satisfied with our service from them. Dan was out yesterday to check on an issue with our furnace and we were so happy with the work he provided. We ended up needing a new furnace, and they were able to get us in the next day. Everything today with the install went great and was…

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Ryan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very impressed with Zark’s team that they sent out. Dan who was the lead installer took his time on installing the new furnace and A/C system and everything came out looking great and professional. Great experience. Highly recommend!

Customer photo from Ryan's review
Install ACHeating system installationThermostat installation+ Responsiveness+ Punctuality+ Quality
Michael10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

From start to finish, Zark was great to work with on getting a new HVAC system and water heater. Bill Jacobs was patient and thorough in answering our questions. Rob Bogda was great in setting up a quick install. We especially appreciated the advice, thoroughness and care that Dan Leja provided when doing our installation. His work was outstanding!

Install ACHeating system installationThermostat installation+ Responsiveness+ Punctuality+ Quality
Magdalena6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Prompt in communication and availability, professional and fairly priced. I found Zark on a town Facebook page and decided to go with them based on being highly recommended by many people. Definitely will be using them again in the future.

Install AC+ Responsiveness+ Punctuality+ Quality
Julie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Zark did an excellent job at the best price around of installing a new a/c unit! The crew was on time and finished earlier than expected. Rob was very responsive to questions and accommodating about pricing. The job was done neatly and effectively. Only negative (which wasn’t Zark’s fault) was our inability to…

Install AC+ Responsiveness+ Punctuality+ Quality
Andrew5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Hands down the best heating and cooling company around. Everything was handled with professionalism and in a very timely manner. Won’t use anyone else for my heating and cooling.

Install ACHeating system installation+ Responsiveness+ Punctuality+ Quality
K1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Very professional, thank you Dan and Keith. They did a great job. Everything was perfect. I would recommend them to everyone. Thank you.

Install AC
Sharon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Zark Heating and Cooling installed a new furnace, new A/C system and a tankless hot water heater. The job was done flawlessly and professionally! I highly recommend Zark!

Install ACHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
BergyCrunch9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We’re happy with our new HVAC system. Our old unit was 30 years old and not keeping the full house cool too well. It was a full day install and the crew were great and walked us through the new system. Will use Zark again.

Install ACHeating system installationInstallation+ Responsiveness+ Punctuality+ Quality

Show more install AC reviews (33 more) →

Price

$2270% vs typical boiler installers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 48%Reasonable 49%Overpriced 2%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance144$37–$264
HVAC system repair93$145–$618
Heating system installation75$1.4k–$2.8k
Install AC73$1.6k–$3.2k
Heating system maintenance67$37–$317
A/C system maintenance66$39–$318
Heating system repair63$78–$745
A/C system repair45$216–$611

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