Experts Reviews · Company report
Zark Heating & Cooling Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Zark Heating & Cooling Inc.

Joliet, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 10 boiler installers · 5.0★ from 891 Google reviews

Report card

Percentile vs other boiler installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Zark Heating & Cooling Inc. is better than 97% of boiler installers.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Zark Heating & Cooling Inc. is better than 96% of boiler installers.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Zark Heating & Cooling Inc. is better than 100% of boiler installers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Zark Heating & Cooling Inc. is better than 100% of boiler installers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Zark Heating & Cooling Inc. is better than 100% of boiler installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Zark Heating & Cooling Inc. is better than 100% of boiler installers.A
100

Reviews for your job

Customers hired Zark Heating & Cooling Inc. for 8 kinds of job.

Zark Heating & Cooling Inc. for repair HVAC

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.33
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–200
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 98/100.How Job match is calculatedBuilt only from reviews Google tagged “Repair HVAC”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 33 Google reviews tagged “Repair HVAC”

MichaelLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Honest and professional work! They've done a water heater replacement, AC repair, and furnace maintenance for us. Can't recommend them enough! Same great service on 9/10/26, they were able to get our shop AC up and running quickly! Bill was knowledgeable and through. Excellent job again.

Paid $400–600Great priceA/C system maintenanceDuctless heating & A/C servicesHeating system maintenance+ Responsiveness+ Punctuality+ Professionalism
Shane6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I had an older furnace that went out and needed some maintence to get it back to working condition. Called the number and was able to get someone to come out the next day. Bill came out and diagnosed and fixed the issue all in one day. He was very nice and patient and explained everything and also gave us some…

Paid $100–200Great priceHVAC system repairHVAC system maintenanceHeating system repair
SheriLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

1/7/26 Update: still a fantastic company to work with! I always recommend Zark Zark has become our Go-To for all HVAC needs. Our very first experience with them, came when our AC went out, during the hottest weekend of the year. They were prompt to come out and significantly competitive to other, well…

Heating system maintenanceHVAC system maintenanceHVAC system repair+ Quality+ Professionalism+ Value
Ed7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

We've been using Zark Heating & Cooling for our primary residence and rental property for multiple years. They provide professional, quality, and timely service at affordable prices. I'd highly recommend signing up for their maintenance plan which will keep your HVAC equipment running smoothly! (A few times…

Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
Dawn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Called to schedule my fall maintenance. Zach arrived on time. Maintenance was done and he also checked the whole house humidifier which Zark installed. Highly recommend Zark heating and cooling.

Paid $100–200Great priceHVAC system repairRepair HVAC
Kim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This company is tops in customer service, timely installation and repair and fair pricing. The labor they provide is highly skilled and very impressive. Don’t bother comparing, they are the BEST!!

A/C system maintenanceA/C system repairRepair HVAC
Grace11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rob and his men have been keeping my 50+ A/C unit running and have never tried to sell me a new one. They see pride in keeping this one running efficiently! They are trustworthy, dependable and their pricing is fair and they have a good service contract.

A/C system maintenanceRepair HVACHeating system maintenance
Pat5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Honest, fair and fast. Can’t ask for much more. My go-to HVAC company for business and residential.

A/C system maintenanceHeating system repairRepair HVAC
MissLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Zark Is my family’s Number one company that we turn to for our heating and cooling needs. No matter what they have always been there for us, even if it’s just a response to resolve a quick problem through Facebook messenger! We have used them in the past and will definitely be using them again in the future whenever an issue arises with our aging systems.

A/C system maintenanceHeating system maintenanceHVAC system maintenance
chuck1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rob and crew were prompt and professional

A/C system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Professionalism
jonathanLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a great experience using Zark. They were knowledgeable and honest when it came to my repairs and why it made sense to replace my a/c unit after refilling the coolant didn't work. Price was very fair and significantly less than the major HVAC company in the area.

Install ACA/C system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
Carl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called to make an appointment. They were out the same day. They worked quickly and the price was right in line. I'll not only use them again but will highly recommend them.

Repair HVAC
Tony2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a unit with the furnace (which is about a 20 year old unit) not functioning properly on the coldest day of the year. I called Zark and they were out there within 3 hours. They fixed the issue and it has run like a dream since. Would highly recommend.

HVAC system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Professionalism
KTP4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've been using Zark for over 15 years and recommend the company all the time. There is no one better.

A/C system maintenanceA/C filter replacementHeating system maintenance+ Responsiveness+ Punctuality+ Quality
CamilleLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rob and Bill took care of everything. I was amazed by the service. Zark showed a quality of days gone by. There was no high pressure sales to deal with. They worked with me to meet my needs and I felt understood. They made me feel respected. I felt my home was respected as well.

Heating system maintenanceHeating system installationRepair HVAC+ Responsiveness+ Punctuality+ Quality
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I used Zark when I needed a repair made on my furnace. They were able to get me scheduled quickly, made the repair quickly and were affordable. Very professional and great service all around. Highly recommend.

Repair HVAC+ Responsiveness+ Punctuality+ Quality
David10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The greatest and best company around. These guys are HONEST.

Repair HVAC+ Responsiveness+ Punctuality+ Quality
SteveLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I hadan electric furnace that was blowing cold air. I had a different hvac contractor originally diagnose the problem. They said I needed a new air handler, heating element is bad and no parts. I called ZARK for a 2nd opinion. The diagnosed my heating element was fine and I had a bad sequencer. They found my…

Repair HVAC+ Responsiveness+ Quality+ Professionalism
Jack7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Bought a brand new A/C and furnace from Zark in May of 2021. Yesterday the A/C started to cycle on and off. Called Zark on Sunday and Keith came out to see what’s going on with my unit. Monday Keith found that unit was low on refrigerant and has a leak somewhere. Keith charged unit on Sunday and put a dye in system…

Repair HVAC+ Responsiveness+ Punctuality+ Professionalism
Ashley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have used ZARK every time we have had any HVAC needs. We have also referred them to family and friends. They have never disappointed. They go above and beyond for their customers especially when there is an HVAC problem during severe weather. They are a family owned business who are trustworthy and fair. All around great people who do great work!

A/C system maintenanceHVAC duct & vent installationInstallation+ Responsiveness+ Punctuality+ Quality
Paul13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Not only is rob the owner of the company amazing but his wife Christy who is the manager she takes the calls and makes sure the guys who are going To your house are squared away. As a police officer I trust them to take care of my heating and ac that makes my family comfortable. Great company.

A/C system maintenanceHVAC system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Quality
Debra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Family owned business! Friendly honest business!! Best HVAC company anywhere!!!

A/C system maintenanceRepair HVAC+ Responsiveness
Kevin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

So when nobody else would answer at 450 pm when calling for a semi emergency, Zark answered AND had a tech out the next day at 8am. After doing buisness with them as a random google search, im defitnitly calling them for my next job. i especially wont need to waste time searching google for HVAC companies that…

CleaningHVAC system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Quality
WilmaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I've used Zark for the past few years and have been very happy with each time they either did maintenance or came out to fix something that was broken. The technicians work very cleanly and are super professional. Recommend 100%.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Kevin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rob, Dan, and the office crew are all top-notch. Always responsive, great troubleshooters, prompt and fast service, and always do great work. The community is fortunate to have Zark here to serve us.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
MelissaLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Zark has been great with all of our HVAC needs. Always on time and very reasonable with pricing. Rob goes above and beyond for all his customers. Very professional and clean. Everyone in this company that I have dealt wi with is professional and I know I can trust them in my home.

Heating system maintenanceHVAC system maintenanceHVAC duct & vent repair
Jean3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Great business that responds quickly and professionally but treats customers like family.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Tom5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rating only, no written review.

Repair HVAC+ Responsiveness+ Punctuality+ Quality
Geno2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Repair HVAC
Ben5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
BrianEdited 4 years ago★★★★★

Rating only, no written review.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Mary14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Repair HVAC+ Responsiveness+ Punctuality+ Quality
Jerry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Repair HVAC+ Responsiveness+ Punctuality+ Professionalism

Price

$2270% vs typical boiler installers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 48%Reasonable 49%Overpriced 2%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance144$37–$264
HVAC system repair93$145–$618
Heating system installation75$1.4k–$2.8k
Install AC73$1.6k–$3.2k
Heating system maintenance67$37–$317
A/C system maintenance66$39–$318
Heating system repair63$78–$745
A/C system repair45$216–$611

Compare with