Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Reviewers of Zeffert & Gold Catering frequently praise the quality of food, professional service, and responsive communication, noting that the team accommodates custom menus and dietary restrictions for weddings and corporate events. Positive feedback highlights the staff's knowledge of venues and their ability to handle large guest counts smoothly. However, a minority of low-star reviews criticize specific instances of undercooked food, missing champagne, early table cleaning, and a paid tasting fee that other caterers waived.
Data from Google, last updated October 29, 2026.
257 Google reviews we collected
Phrases our text analysis found in 219 written reviews
How often each topic comes up in the written reviews
We read 219 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Our event manager Stephanie made our day so smooth and was incredibly knowledgeable about our venue and the teams that often work with them.”
“We would recommend them without hesitation to anyone looking for a catering company that will go above and beyond!”
“I would not recommend this service to anyone.”
“Lisa with Z&G was very thorough, offered exceptional service and attention to detail, and was super accommodating!”
“The food was terrible and dry.”
“Z&G was incredibly responsive from the very beginning, answering all of my questions before we had even signed a contract.”
“One of the biggest reasons we initially chose Zeffert & Gold was their fantastic communication.”
“We would 100000% recommend using Z&G for all of your catering needs, as they have fair pricing, no hidden fees, and absolutely delicious food.”
“…tually remembered details from our proposal and didn't unnecessarily overcharge us and make us share food) that also had better quality food.…”
“They are truly full-service, transparent about costs, incredibly professional, and genuinely invested in both the execution of your event and the qual…”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 257 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I can’t recommend Z&G enough. Our guests raved about their food and service. Our event manager Stephanie made our day so smooth and was incredibly knowledgeable about our venue and the teams that often work with them. We also had some unique requests for apps and desserts and they made them happen. Do yourself a favor and choose Z&G!
Matt and his whole team made our daughter’s wedding feel seamless ! They are an amazing company to work with! Food and servers were top notch
Thank you Laurel! We had so much fun at the wedding and it turned out amazing. We hope to be able to work with you again in the future!
The food was excellent and the bar service was outstanding. We cannot say enough great things about our overall experience with Zeffert & Gold. Matt was awesome! The staff/service at the wedding reception was exemplary. Will definitely be repeat customers.
KK, thank you so much for the wonderful review! We’re thrilled that you enjoyed the food and bar service and felt so well taken care of by our team. It was a pleasure being part of your wedding celebration, and we’d love to work with you again!
Lisa with Z&G was very thorough, offered exceptional service and attention to detail, and was super accommodating! We’ve had so many guests say it was the best wedding food that they ever had. We are so happy we worked with Z&G, they made our day so much easier.
Kat, thank you so much for your kind words! We’re thrilled that Lisa’s care and attention to detail helped make your wedding day easier, and hearing that your guests called it the best wedding food they’ve ever had means so much to our team. It was a pleasure being part of your celebration. Wishing you both a lifetime of happiness!
Amazing caterers for our wedding. They will work with you on custom menus, take feedback and incorporate it, and even work with you on homemade cakes and ingredients. Working with Zeffert and Gold was smooth and the quality of the service was well worth what we paid. They knew our venue, Cloisters castle, inside and out and helped design floor plans that worked for everything we needed. We highly recommend them!
Thank you so much for this wonderful review! We loved working with you to make the menu and all the personal touches feel like yours. It means a lot to hear that our team helped make the planning process smooth, especially at the Cloisters. We’re so grateful you trusted us with your wedding and wish you both all the best! The Zeffert & Gold Team
Where do I even begin! One of the biggest reasons we initially chose Zeffert & Gold was their fantastic communication. I can’t tell you how many caterers I reached out to who either never responded or took forever to get back to me. Z&G was incredibly responsive from the very beginning, answering all of my questions before we had even signed a contract. They went so far as to review proposals I had received from other caterers to help me understand the differences and nuances between them. That immediately showed me the level of service and care we could expect. They are truly full-service, transparent about costs, incredibly professional, and genuinely invested in both the execution of your event and the quality of the food. Lisa was AMAZING. She thought of everything and made sure every detail was perfected leading up to the wedding. Then, the actual execution on the wedding day was flawless. I cannot tell you how many guests raved about the food. Every single plate of short rib was melt-in-your-mouth tender, which is incredibly impressive when you’re serving a large wedding. Everything was delicious, beautifully executed, and exactly what we had hoped for. I would hire Zeffert & Gold over and over again. They genuinely care about what they do, and they will make your event feel incredibly special.
Mairead, thank you so much for this incredibly thoughtful review! We are honored that you trusted Zeffert & Gold with such an important day. Providing responsive, transparent, and caring service is at the heart of what we do, and it means so much to know that you felt supported throughout the entire process. We are especially thrilled to hear how wonderful Lisa was and will be sure to share your kind words with her and the entire team. Thank you again for allowing us to be part of your wedding and for taking the time to share your experience!
Zeffert and Gold was outstanding!! The food at our wedding was perfect, delicious, hot, and so much variety! Stephanie was such a pleasure to work with and made the day excellent!
Anne, thank you so much for the wonderful review! We’re thrilled to hear you loved the food and had such a great experience with Stephanie. We’ll be sure to share your kind words with her and the entire team. Thank you for trusting us to be part of your wedding day!
My husband and I are so delighted we chose Z&G to make all our wedding culinary dreams possible. The food was absolutely delicious, beautifully presented, and our guests could not stop talking about it. Everything was handled so smoothly and professionally, allowing us to relax and enjoy our evening. Everything from the apps to the main meals to the service was superb. We are so grateful for all the care and attention that went into making our wedding day so special! We truly hope one of our friends throws a wedding in Baltimore with your catering so we can enjoy your delicious food again! 5+ stars and our deepest recommendation always!
Thank you so much for this incredible review! We’re thrilled that you and your guests loved the food and that our team helped make your wedding day feel seamless and special. It was truly an honor to be part of your celebration, and we hope we get to cook for you again at a friend’s wedding very soon :)
Zeffert and Gold was so worth the splurge for our wedding! We worked with Samantha, who was so patient with all of our questions and decisions. Our guests are still commenting on how delicious the food was and we could not agree more. If you can, work with them!
Sarah, thank you so much for the wonderful review! We’re so happy to hear that your guests are still talking about the food and that you had such a great experience with our team. It was an honor to be part of your wedding day, and we truly appreciate the recommendation!
Fantastic. Lisa was amazing. Went above and beyond. Extremely easy with ice, cutlery, linens & glassware included. Food was fantastic.
Georgia, thank you so much for this amazing 5 star review. Lisa and our team had such a great time working with you and wish you nothing but the best!
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts