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ZenCare Pharmacy

Pharmacy · Miramar, FL · reviewed since 2019

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%84+58.2Reliability 31%73+22.5Experts Score= 81Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#11 of 22 pharmaciesPosition by Experts Score among all companies we track in this category. · better than 52%
4.9 ★★★★★ 35 Google reviews · 15 photos
94%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
29%reviews answered by the owner
Oct 2026latest review

ZenCare Pharmacy at a glance

Google reviewers rate ZenCare Pharmacy 4.9 out of 5 based on 35 reviews, with the owner responding to 29% of comments. Customers frequently praise the knowledgeable and courteous staff, reasonable pricing, and efficient prescription pickup times. The pharmacy is noted for offering diverse wellness products and assistance during the pandemic. However, two low-star reviews criticize the process for handling specific prescription transfers, alleging that account flags caused unnecessary delays and required customers to return for pickups.

  • Google rating: 4.9 out of 5 from 35 reviews (94% five-star).
  • Reviews on this page: 35 Google reviews (28 with written comments, 1 with photos).
  • Owner responses: the business replied to 29% of reviews.
  • Most recent review: October 28, 2026.
  • Service: Pharmacy serving Miramar, Florida.

Data from Google, last updated November 2, 2026.

Score profile vs other pharmacies

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction84Reliability73Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 84 (median 80)Reliability: 73 (median 76)Momentum: 100 (median 100)
ZenCare PharmacyPharmacies median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ZenCare Pharmacy: 84/100 on this factor. Category median: 80.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ZenCare Pharmacy: 73/100 on this factor. Category median: 76.B
73
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ZenCare Pharmacy: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 66.–
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Bar = this company · dark tick = category median.

Star ratings

35 Google reviews we collected

  • 5 stars3394%
  • 4 stars13%
  • 3 stars00%
  • 2 stars00%
  • 1 star13%

Praise vs complaints

Phrases our text analysis found in 28 written reviews

  • Praise2893%
  • Complaints27%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1343%
  • Would recommend620%
  • Price & value413%
  • Quality & results310%
  • Speed & response27%
  • Honesty & trust27%

What customers talk about

We read 28 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The staff is always helpful, courteous, and professional.”
  • “I would recommend this Pharmacy to anyone if you are looking for the friendly honest genuine service.”
  • “Best pharmacy, prices are reasonable and staff is great!”
  • “It's a pharmacy unlike any other, great service, positive vibes, good prices.”
  • “The pharmacist works fast like a super machine, and she was very helpful with instructions and advice.”
  • “Knowledgeable staff, welcoming atmosphere, and genuine concern for patients' well-being.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

DioLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Great pharmacy with excellent customer service. The staff is always helpful, courteous, and professional. It's refreshing to receive such personalized care. I encourage the community to support this local business. ⭐️⭐️⭐️⭐️⭐️

gabrielLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Es una farmacia diferente a lo conocido,buena atención, vibra positiva,buen precio los felicito

Raul14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Phenomenal place of business. Amazing staff and amazing relationship with their customers. Thank you Jenny!!

SusellLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Este lugar es increíble, especialmente sus dueños, tan amables, tan profesionales, su trato es excelente. Su tratamiento de pérdida de peso es increíble, cambiaron mi vida de forma muy positiva 🙌🏻

Abygail8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I’ve been using this pharmacy since moving here and have had no issues at all. I had issues with bigger chain pharmacies, so I’m glad I found them!

AnnieLocal Guide · 117 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Best pharmacy, prices are reasonable and staff is great! Would definitely recommend 👌

Photos

Customer reviews

4.9 ★★★★★ 35 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Filter by topic — each topic is highlighted in the reviews in the same color
Dio LeoLocal Guide · 15 reviewsTotal number of Google reviews Dio has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great pharmacy with excellent customer service. The staff is always helpful, courteous, and professional. It's refreshing to receive such personalized care. I encourage the community to support this local business. ⭐️⭐️⭐️⭐️⭐️

Arianet SalazarLocal Guide · 27 reviewsTotal number of Google reviews Arianet has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best service in the pharmaceutical products

Jeannie ValenciaLocal Guide · 107 reviewsTotal number of Google reviews Jeannie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent customer service. Very effective weight loss program.

Lashaunda BraynenLocal Guide · 17 reviewsTotal number of Google reviews Lashaunda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thank you again Bihn for the consultation... the service was 5 star

gabriel vargasLocal Guide · 25 reviewsTotal number of Google reviews gabriel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Es una farmacia diferente a lo conocido,buena atención, vibra positiva,buen precio los felicito

Raul Nodal14 reviewsTotal number of Google reviews Raul has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Phenomenal place of business. Amazing staff and amazing relationship with their customers. Thank you Jenny!!

Susell Buitrago SantiestebanLocal Guide · 18 reviewsTotal number of Google reviews Susell has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Este lugar es increíble, especialmente sus dueños, tan amables, tan profesionales, su trato es excelente. Su tratamiento de pérdida de peso es increíble, cambiaron mi vida de forma muy positiva 🙌🏻

Abygail Thorpe8 reviewsTotal number of Google reviews Abygail has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve been using this pharmacy since moving here and have had no issues at all. I had issues with bigger chain pharmacies, so I’m glad I found them!

Faustino paglioccaLocal Guide · 32 reviewsTotal number of Google reviews Faustino has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excelent

Annie SLocal Guide · 117 reviewsTotal number of Google reviews Annie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best pharmacy, prices are reasonable and staff is great! Would definitely recommend 👌

ZenCare Pharmacy on Google Maps →

Business details