Customers frequently praise the mobile service for same-day appointments, punctual arrivals, and clear communication regarding diagnoses and repairs. Many note that pricing for common issues like starters and batteries is reasonable compared to traditional shops, while the convenience of in-home service is a major draw. However, several low-star reviews criticize the default text-only communication style, unexpected additional fees, and instances where repairs were incomplete or misdiagnosed, leading to vehicle downtime.
Google rating: 4.8 out of 5 from 949 reviews (91% five-star).
Reviews on this page: 949 Google reviews (813 with written comments, 11 with photos).
Owner responses: the business replied to 54% of reviews.
Most recent review: September 23, 2026.
Service: Auto Repair Shop serving Austin, Texas.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.8
★★★★★
949 reviews on Google
5★866
4★27
3★10
2★10
1★36
Reviews from Google, shown as published (original wording, unedited).
JD
Jym Daniel1 review
★★★★★
It’s so frustrating when your day goes sideways with an unexpected car issue. Thankfully I found Mobile Auto Clinic! I was facing towing my car….2 days in a shop…Uber home and arranging another ride for my job all week….instead I rolled the dice and waited a few hours for my technician Ben to arrive! He was on time and quickly diagnosed the problem….a bad starter. Another hour and a half and I was in the road. So worth the wait for same day professional service! Thanks Ben!
Price assessment: Reasonable price
Services: Electrical repair
Response from the owner · 5 days ago
Hey Jym,
We are so glad we were able to get you back on the road same-day! We love when we can make at least one part of your day go a little smoother.
Really impressive operation. Called and texted for an appointment, got to me the next morning. Quickly reviewed the troubleshooting I had done and validated it was a bad starter. Installed a replacement starter I got online in only 90 minutes or so. Felt like a fair price as well. Would recommend!
Response from the owner · 5 days ago
Thank you for sharing your experience, Jeremy! We are here if you need us in the future.
1. They only correspond by text until you ask them to call you. 2. They told me their repair pricing is very competitive, yet wanted to charge me $400+ for replacing a battery.
If this was my business I will call it the brotherhood of mechanics great guys.
Price assessment: Great price
Services: Brakes, Service not listed
Response from the owner · a year ago
Thank you, Eddie, for sharing your experience! We're glad to hear that Joel made you feel comfortable and was able to resolve the electrical issue on your vehicle. Your feedback means a lot to us and we are here if you need any future automotive repairs!
Beware of Mobile Auto Clinic. They will drop you like a lead balloon.
In March 2025, my check engine light came on. I searched and searched for a mobile mechanic, read through tons of reviews. Mobile Auto Clinic was highly reviewed, so I reached out to them for service. I was really excited when they could show up the day that I got ahold of them. GGreat service!
Looking at the check engine code, they determined that it was something wrong with my evap system. They replaced a part in my evap system, I am not mechanic, so can't remember what part that was on their first visit, but the cost was around $140. They assured me that the problem was fixed. Well, it wasn't fixed. My check engine light came back on. I got a hold of them and they decided to replace Fuel Evaporative Canister for $488.21. They told me that all should be good to go. We'll, it wasn't. My check engine light came back on. There were a few other visits trying to determine what was going on. In those visits, one of there mechanics told me to put Vaseline on my gas cap- said that maybe it was a seal issue with my gas tank. Tried that, check engine light came back on. There were a couple of other visit fees, I even drove from SW Austin to their shop to have my truck smoked, they said that they could only do it at the shop. They didn't find any issues in the smoke test, but I do have another invoice for 555.77 for Replace Canister Purge Valve and Fuel Tank Pressure Sensor. Again they said that problem should be fixed. Again, check engine light came back on. Next thing they did was Replace Purge Line Going to Evap Solenoid for $499.35. Again, problem fixed. Nope check engine light came back on. They came back out a couple more times- replaced some seals or something. Totally fixed this time. Nope, nope, nope. Check engine light came back on. I texted the mechanic, Ben Barchuh, to let him know that light was back on. He said that he talked to some gmc mechanics or something, and that they said that we should just replace the rest of the evap system. I told Ben that I was nervous about that cost because I am really financially strapped right now. I asked for a quote for the rest of the system before we did the work. He said that he would get it over to me, but, in the meantime, I could just clear the check engine light myself. I have no idea how to do that! We'll, it has been weeks without hearing back from Ben even though I have sent him multiple texts. I contacted the shop to let them know that Ben hadn't gotten back with me. They said that they would have him touch base with me. Still nothing weeks later. I have now been trying to get ahold of the shop, and they have stopped responding to me. Not good business. It is now the end of May 2026 and my check engine light is still on. More than a year working with them and still not fixed. I have been patient, nice, easy to work with, understanding. I've tipped the mechanics a few times on top of labor and parts costs. I'm not sure what I did to them to have them completely ghost me. Apparently, when they can't fix something and you tell them that you are broke, you are a worthless customer to them. Really makes me feel like garbage. So it seems I'm not a good enough customer for them. I really was trusting them to fix the issue- I thought that they were experts. I guess not. When they can't fix something, they completely disappear. It's unfortunate because I really liked everyone that I worked with there. I had no problem giving them the chance to fix my vehicle because they seemed so honest and kind. Stupid me.
Like I said at the beginning of this review, I chose Mobile Auto Clinic because they had great reviews. It seems like many have had great experiences with them. I thought that I was having a great experience with them until they ghosted me. Very disappointing.
I know that I am just one person, but maybe folks will read this to help them decide whether or not to do business with Mobile Auto Clinic.
I was not able to work with this company because my issue required an autoshop facility but I appreciated their phone system allowing me to correspond via text. Their responses were quick and they provided helpful guidance. If I need a mobile mechanic I will be keeping them in mind!
Ben has been amazing to work with. He’s been so helpful with all of concerns and needs. With 5 kids and me working the fact that he’s comes right to your home is such a blessing!
Great customer service; thank God for Tech Joel!
Professional, courageous, knowledgeable and humble!
Price assessment: Reasonable price
Services: Electrical repair
Response from the owner · a year ago
Thank you so much for your kind words and wonderful feedback! We're thrilled to hear that Tech Joel provided you with excellent service. We'll be sure to pass along your compliments. We appreciate your support and look forward to serving you again in the future!
The team is amazing!! They are prompt and responsive not to mention reliable. I’ve had a few car troubles and they have been so helpful.
Completely recommend 100%
Price assessment: Reasonable price
Response from the owner · a year ago
Thank you, Nora, for your kind words! We're glad we could help you and appreciate your recognition of our team's friendliness and efficiency when it comes to automotive repair.
