Customers frequently praise Zeppelin Cleaning Services for punctual arrivals, clear communication, and the provision of before-and-after photos for air duct and dryer vent cleaning. Pricing is often described as straightforward, and staff are noted for being professional and thorough. However, some low-star reviews cite erratic scheduling, appointment confirmation issues, and instances where the cleaning depth did not meet expectations or incorrect parts were installed.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
Mike was awesome. I didn’t have much hope that the carpet cleaning would make much of a difference, and Mike didn’t over-promise. He was deliberate, communicative (before and during the appointment) and worked long and hard to do a great job. What he accomplished, especially after working a long day, was such a relief. Thanks, Mike and Zeppelin!
Amazing experience overall! 10/10 would recommend.
Just had my air ducts and dryer vent cleaned and Zeppelin did an amazing job. From the time I first placed the call through the actual cleaning process everything was thoroughly explained. No surprises and I appreciated the before and after pictures that let me see what was done. Very friendly, respectful and professional staff. Would highly recommend this company.
The guys were Communicative, professional, and timely. We got our events and dryer vent cleaned. I appreciated that they were very respectful and spent the entire time working. I enjoyed that they showed me before and after photos when they were done, I was able to pay with card and there was no extra fee for that which is a nice convenience. Highly recommend.
Great job! Very professional, clean and tidy. Highly recommend.
Technician was knowledgeable, prompt and courteous. He worked efficiently and thoroughly then detailed his opinion of my setup. I would hire the company in the future.
great service and very friendly techs. would defiantly choose zeppelin again to get my vents cleaned. Noah, Matt and Jake were all professional.
Lawrence did a great job on the carpet and it looks great . Make sure if you use them that you get a confirmation of your appointment. I waited until 15 minutes before the end of the arrival window when I called the office they had no record of my appointment. They were able to get an associate to come out within 30 minutes and because of Lawrence all was made right. Thank You! I will use Zeppelin again and recommend their service.
The Zeppelin team was a pleasure to work with from the very start. Booking was easy, questions were clearly answered, pricing was straightforward, and the technicians were exceptional. Tyler and Noah were very professional and very friendly - the perfect combination. They were informative, efficient, and took great care to ensure our dogs were ok throughout the process. Highly recommend this company and these techs, we will absolutely call them for future needs.
This company is amazing. I had a licensed builder review their quote and even he said it was a good quote and go with them. Then he looked at the work and still said the same thing. Good people honest folks are hard to come by, but if you use this company you found them