Zero Junk - San Jose Junk Removal Service at a glance
Customers consistently praise the service for punctuality, fair pricing, and efficient handling of residential cleanouts, furniture removal, and renovation debris. Reviewers highlight quick scheduling options, including same-day appointments, and note that crews communicate effectively via text while working carefully to avoid property damage. One low-star review criticized a significant delay and a price increase from the initial quote, though this appears isolated compared to the overwhelmingly positive feedback regarding reliability and value.
Google rating: 5.0 out of 5 from 275 reviews (99% five-star).
Reviews on this page: 275 Google reviews (253 with written comments, 29 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 21, 2026.
Service: Furniture Removal Service serving San Jose, California.
Data from Google, last updated November 2, 2026.
Star ratings
275 Google reviews we collected
5.0of 5
5 stars27399%
4 stars10%
3 stars00%
2 stars00%
1 star10%
Praise vs complaints
Phrases our text analysis found in 253 written reviews
99%praise
Praise54199%
Complaints41%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response16530%
Staff & attitude10519%
Price & value10319%
Quality & results7213%
Would recommend6612%
Communication173%
Honesty & trust173%
What customers talk about
We read 253 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I called and scheduled an appointment for the next day.”
“The team was friendly, arrived on time, and made the whole process easy.”
“Their pricing was fair and they were quick to remove the items I needed.”
“Zero Junk provided excellent service at a very affordable price.”
“We called them for same day furniture pickup , it was a great experience, price is too good compare to other companies , will strongly recommend”
“She kept me updated on when the pickup crew would arrive, and she answered every question quickly, completely, and with a genuinely great attitude.”
“I genuinely believe the clean, open spaces made a difference to buyers.”
People customers mention
Alex7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
We are deeply grateful for your terrific review. It's immensely rewarding to know that you found our service efficient and well-priced. Our team's goal is to make every customer experience hassle-free, and your satisfaction with our efforts is our top priority. Thank you for choosing Zero Junk for your needs. We would be happy to assist you again whenever required. Anticipating the pleasure of serving you in the future.
K
Kayla Miller8 reviewsiTotal number of Google reviews Kayla has written across all businesses on Google Maps, not just this one.
The Zero Junk team was great! I called and scheduled an appointment for the next day. The team arrived in the first half of the arrival window and sent a text when they were on their way. Their pricing was fair and they were quick to remove the items I needed. We will use them again!
Price assessment: Reasonable price
Response from the owner · a week ago
Thank you very much for your wonderful feedback. It is rewarding to see our team's efforts in providing prompt and efficient service recognized. At Zero Junk, we aim to ensure each appointment is as smooth as possible, and your satisfaction is incredibly important to us. We are pleased that our pricing and timely service met your expectations. Should you need help again, we’d be delighted to assist you. We look forward to serving you in the future.
R
Rakesh Shah1 reviewiTotal number of Google reviews Rakesh has written across all businesses on Google Maps, not just this one.
Excellent price after comparing several companies. Fast pick up as well. I've used them several times and they gave me the best price every time. Highly recommended!
Price assessment: Great price
Services: Appliance removal & disposal
Response from the owner · 3 weeks ago
Thank you so much for your feedback on google , we look forward serving you for all junk removal to all your properties in bay area
R
Rohit Ghangas2 reviewsiTotal number of Google reviews Rohit has written across all businesses on Google Maps, not just this one.
Zero Junk provided excellent service at a very affordable price. The team was friendly, arrived on time, and made the whole process easy. Great value for the money I’d definitely use them again!
