Molly Kohler4 reviews
Kamron was very professional and knowledgeable. Thank you!
- Price assessment: Reasonable price
- Price: $150–200
- Services: Area rug cleaning
Review from Google · view on Google
Zerorez
Zerorez at a glance
Customers frequently praise Zerorez technicians for punctuality, professionalism, and clear communication regarding the cleaning process. Reviews highlight effective stain removal on carpets, upholstery, and rugs, often noting quick service times and easy scheduling. However, some lower-rated reviews cite concerns about pricing discrepancies between phone estimates and on-site quotes, missed appointment windows, and instances where stains reappeared or surrounding surfaces were damaged.
- Google rating: 4.9 out of 5 from 534 reviews (95% five-star).
- Reviews on this page: 534 Google reviews (419 with written comments, 22 with photos).
- Owner responses: the business replied to 99% of reviews.
- Most recent review: October 24, 2026.
- Service: Steam Cleaning Service serving Austin, Texas.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.9
★★★★★534 reviews on Google
Reviews from Google, shown as published (original wording, unedited).
Deann Bustos7 reviews
Ben was awesome and I would absolutely recommend them for their services. Scheduling appointment was efficient and friendly.
- Price assessment: Great price
- Price: $400–450
- Services: Area rug cleaning
Response from the owner · 2 days ago
Deann, we appreciate the great review and are glad you had a smooth experience with us. Thank you for the recommendation!
Review from Google · view on Google
Lauren GrifkaLocal Guide · 13 reviews
Polite courteous and incredibly effective.
- Price assessment: Reasonable price
- Price: $100–150
- Services: Area rug cleaning
Response from the owner · 2 days ago
Lauren, thanks for the kind words. We appreciate you taking a moment to share your feedback!
Review from Google · view on Google
Melinda Marler4 reviews
Zerorez does excellent work. Kyle arrived on schedule, he was professional and began the work immediately. He completed the 3 rooms in about an hour. My carpet looks great and there is no odor! He was even able to get out a couple of "stains." I have used Zerorez before and will use them again! I highly recommend them.
- Price assessment: Reasonable price
- Price: $150–200
- Services: Area rug cleaning, Service not listed
Response from the owner · 2 days ago
Melinda, we appreciate you choosing Zerorez again and recommending us to others. Thanks for your continued support!
Review from Google · view on Google
Anne FaithfulLocal Guide · 30 reviews
Antonio and Coulter arrived on time. Conducted themselves in the most professional and caring manner. Had me check the work as they finished each room. Outstanding job by an outstanding team. Thank you Zerorez. Customer for life.
- Price assessment: Great price
- Services: Service not listed
Response from the owner · 2 days ago
Anne, we’re grateful to have earned your continued trust. Thanks for taking the time to share your experience with us!
Review from Google · view on Google
Johnny Sorrell18 reviews
Very pleased with results of carpet and upholstered chairs cleaning. Appreciate that the employee/cleaner was professional, on time, and thoroughly explained the process. Highly recommend.
Response from the owner · 3 days ago
Johnny, we’re grateful for your recommendation and glad the service met your expectations. Thanks for sharing your feedback!
Review from Google · view on Google
Paulette Henry6 reviews
Michael sent notification 30 minutes prior came in and did an assessment, got the job done and that was it. Very professional, very knowledgeable and efficient. He was great
- Price assessment: Reasonable price
- Price: $200–250
- Services: Service not listed
Response from the owner · 4 days ago
Paulette, thank you for the 5-star review! We’re glad you had a positive experience with our team. We appreciate your support!
Review from Google · view on Google
Kirby ShallueLocal Guide · 45 reviews
Zeroes always does a great job whether it be carpet or upholstery. They are professional, arrive on time and provide excellent service. Will only use them :)
Response from the owner · 4 days ago
Kirby, your continued trust means a lot to our team. Thanks for the kind words and for choosing us again!
Review from Google · view on Google
Adela Hiller6 reviews
So far, so good. Still damp but looks much better. Stefon was on time and made quick work of cleaning my condo’s carpet. Glad to have this task off my to-do list.
- Price assessment: Reasonable price
- Price: $100–150
- Services: Service not listed
Response from the owner · 4 days ago
Adela, we’re glad you’re happy with how your carpet turned out. Thanks for having us out and for taking the time to leave a review!
Review from Google · view on Google
renee banbury12 reviews
Kyle did a great job & was quick & efficient!
- Price assessment: Reasonable price
- Price: $150–200
- Services: General carpet cleaning
Response from the owner · 4 months ago
Thanks so much, Renee! We really appreciate it! We’ll make sure Kyle hears your shoutout, and we’re glad the carpet cleaning felt quick, efficient, and reasonably priced. Thanks again for choosing Zerorez.
Review from Google · view on Google
Business details
- Phone: (512) 703-0941
- Website: zerorez.com
- Service area: Austin, TX