Customers frequently praise Zerorez for professional, punctual, and thorough carpet, furniture, and air duct cleaning services. Reviewers highlight effective stain removal, friendly staff communication, and respectful conduct within their homes. However, lower-rated experiences cite issues with unexpected pricing discrepancies, excessive moisture left behind, and incomplete results on upholstery or dryer vents.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
What a great experience absolutely fabulous
Hi Stephen, thanks so much for your fantastic review! We're thrilled to hear you had a great experience with us. Your satisfaction means the world to our team!
We have used Zerorez twice now, and I couldn’t recommend them enough. Their staff is always super friendly, honest, and helpful… and my kid trodden carpet always looks perfect afterwards. Even stains I was sure wouldn’t lift were totally taken care of. I wouldn’t give anyone else our business for carpet cleaning!
Hi Liz, thank you so much for your wonderful review! We’re thrilled to hear that our team has consistently provided you with friendly and effective service, and it's great to know that we could tackle those tough stains. We truly appreciate your loyalty and look forward to seeing you again!
Jack was great! Knew exactly what to do and took great care of everything! Super friendly!
Hi Alina, thank you so much for your kind words! We're thrilled to hear that Jack provided you with such great service and took care of everything. We appreciate your support and hope to see you again soon!
On time!! Respectful of your home and the cleaning project. They go above and beyond making sure I am happy and will fix anything that I see as a concern which is not often! Sal is a rock star. I would not go anywhere else for extraordinary cleaning of our furniture and rugs!
Hi Janet, thank you so much for your wonderful review! We’re thrilled to hear that Sal and the team went above and beyond to meet your expectations. Your satisfaction means the world to us, and we’re grateful to have you as a valued customer!
They were very professional. They didn’t excellent job on my sofas Thank You again, I highly recommend them I’ll definitely use them again👍
Hi Nancy, thank you so much for your wonderful feedback! We're thrilled to hear that you were happy with the professional service and the results on your sofas. We look forward to serving you again in the future!
Very friendly and efficient!
Hi Lisa, thank you so much for your kind words! We're thrilled to hear that you found our team friendly and efficient. We appreciate your support and look forward to serving you again!
I just had Zerorez do my carpets for the first time. I was very, very impressed with their competence, efficiency, and courtesy.
Hi Claire, thank you so much for your wonderful review! We're thrilled to hear that you were impressed with our team's competence, efficiency, and courtesy. We appreciate your trust in us and look forward to serving you again!
The guys we're great, very professional, very polite. I would recommend them to anyone who asks about having their carpets done.
Hi Marcia, thank you so much for your kind words! We're thrilled to hear that our team made a positive impression with their professionalism and politeness. Your recommendation means a lot to us!
Arrived on time, listened to my requests. Poliet efficient service.
Brandon was amazing! Thorough and courteous. Just a terrific job
Hi Mary Lu, thank you so much for your kind words! We’re thrilled to hear that Brandon provided you with such thorough and courteous service. Your satisfaction means the world to us!