Google reviewers rate Zerorez Oklahoma City 4.9 out of 5 based on 3338 reviews, with the owner responding to 47% of them. Customers frequently praise the company for punctual scheduling, clear communication, and effective removal of stains and odors from carpets, upholstery, and tile. Recurring themes highlight professional technicians who explain processes and provide aftercare instructions. However, some low-star reviews criticize incomplete cleaning results, delayed return of off-site items, and aggressive upselling attempts.
Google rating: 4.9 out of 5 from 3,338 reviews (94% five-star).
Reviews on this page: 3,338 Google reviews (2,257 with written comments, 54 with photos).
Owner responses: the business replied to 47% of reviews.
Most recent review: October 22, 2026.
Service: Carpet Cleaning serving Oklahoma City, Oklahoma.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.9
★★★★★
3,338 reviews on Google
5★3,124
4★105
3★29
2★24
1★56
Reviews from Google, shown as published (original wording, unedited).
MK
Michael Kanady12 reviews
★★★★★
Good communication and professional work. Couch and carpet and dining chairs cleaned very well. Timothy did a great job.
Response from the owner · a month ago
Michael, thank you for the fantastic five star review! We're glad Timothy provided great communication and professional service and that your couch, carpets, and dining chairs all came out looking great. We'll be sure to share your kind words with him. Thank you for choosing Zerorez OKC!
How refreshing to find a business that is prompt to respond to an inquiry, prompt to schedule, prompt to show up, feel like you are in expert hands throughout the cleaning. Shout out to Austin. If he doesn't own the business, he should !
Price assessment: Reasonable price
Price: $150–200
Services: General carpet cleaning
Response from the owner · a month ago
Thank you for such a fantastic review! From the first call through the final cleaning, prompt and professional service is exactly the experience we want to provide. And your comment about Austin gave us a good laugh...we'll definitely make sure he sees it! We're lucky to have him on the Zerorez OKC team. Thank you for trusting us with your home!
Joseph was fast, friendly and professional. And very knowledgeable.
Price assessment: Great price
Price: $150–200
Services: General carpet cleaning, Pet stain & odor removal
Response from the owner · Edited a month ago
Meagan, thank you for choosing Zerorez OKC again! We're thrilled Joseph delivered the fast, friendly, knowledgeable service you deserve. Repeat customers are one of the best compliments our team can receive, and we truly appreciate the opportunity to continue earning your business. We'll be sure to share your kind words with Joseph!
Absolutely amazing results. I have 25 year old carpet that looks great again.
Price assessment: Reasonable price
Price: $500+
Services: Carpet steam cleaning, Pet stain & odor removal
Response from the owner · a month ago
Laurie, thank you for the incredible five star review, and for sharing the pictures! Seeing 25-year-old carpet looking that good again is pretty impressive, and we're thrilled you were so happy with the results. Thank you for trusting Zerorez OKC with your carpet and pet stain and odor cleaning. We truly appreciate the opportunity to help bring those carpets back to life!
Everything was great the young man came out was personal and excited job Friendly and explain everything. I would definitely call in back agin. I have 2 people want to get there carpet cleaning
Price assessment: Great price
Price: $300–350
Services: Carpet steam cleaning
Response from the owner · a month ago
Zenobia, thank you for the wonderful five star review! We're so glad our technician was friendly, personable, and took the time to explain everything along the way. And hearing that you've already recommended us to two other people absolutely makes our day! Thank you for choosing Zerorez OKC, we look forward to seeing you again!
Prompt, efficient and explained all after care of the cleaning process.
I highly recommend Zero Rez!
Response from the owner · a month ago
Beth, thank you for the five star review and recommendation! We're glad our technician was prompt and efficient and took the time to explain the proper aftercare. Great service doesn't stop when the cleaning is finished! We appreciate you choosing Zerorez OKC and look forward to serving you again.
This is my second time using this company, this time they cleaned our grout and tile. Fantastic job!! Highly recommend. Professional, on time, reliable, respectful.
Response from the owner · 2 months ago
Thank you for choosing Zerorez OKC again and for another five star review! We're thrilled you gave our tile and grout cleaning a try this time and were so pleased with the results. Professional, punctual, reliable, and respectful are exactly what we want every customer to experience. We truly appreciate your continued trust and your recommendation!
Great communication and service, worth the investment to have clean carpets again.
Services: Carpet steam cleaning
Response from the owner · 2 months ago
Erin, thank you for the fantastic five star review! We're so glad our communication and service made the experience a great one, and even happier to hear your carpets are looking clean and refreshed again. We appreciate you recognizing the value in a professional cleaning and trusting Zerorez OKC with your home. We look forward to serving you again!
Zerorez does an fabulous job at deep cleaning leaving little residue on the carpets. My technician (Dade) was friendly, knowledgeable and did an excellent job. I couldn't be more pleased!
Price assessment: Reasonable price
Price: $100–150
Positive: Quality, Value
Services: General carpet cleaning
Response from the owner · 2 months ago
Hello Vicki - thank you for the amazing review! You nailed it - our zero residue process is a big differentiator and provides a noticeable difference in the results. We are so glad that you could not be more pleased and we look forward to next time!
Timothy did a fantastic job. He was prompt, thorough, and kind. Our couch, chairs, and rug smell and look amazing. Looking forward to scheduling again.
Liz, thank you for the wonderful five star review! We're thrilled Timothy provided prompt, thorough, and kind service. It's great to hear your couch, chairs, and rug look and smell amazing! We truly appreciate your business and look forward to helping you again the next time your home needs a refresh.
