Google reviewers rate ZIP Moving & Storage 4.9 out of 5 based on 182 reviews, with the owner responding to 97 percent of them. Customers frequently praise the crew for punctuality, efficient packing, careful handling of furniture, and clear communication during local and long-distance moves. However, lower-rated feedback highlights instances where final charges significantly exceeded initial estimates, along with complaints about scheduling delays, broken items, and incomplete moves that left belongings disassembled.
Google rating: 4.9 out of 5 from 182 reviews (95% five-star).
Reviews on this page: 182 Google reviews (154 with written comments, 5 with photos).
Owner responses: the business replied to 97% of reviews.
Most recent review: October 7, 2026.
Service: Furniture Delivery serving Washington, District of Columbia.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.9
★★★★★
182 reviews on Google
5★173
4★3
3★2
2★1
1★3
Reviews from Google, shown as published (original wording, unedited).
BO
Bridget Omo-Ekpadi1 review
★★★★★
Armando ,Montiel , amparo were all very helpful with my move. They helped packing everything securely and moving it to where we needed even with the unfavorable weather
Price assessment: Reasonable price
Price: $1,500–2,000
Services: Local moving
Response from the owner · 2 weeks ago
We appreciate you sharing your experience. Armando, Montiel, and Amparo will be glad to hear their careful packing and support helped make your move go smoothly, even in challenging weather. Thank you for choosing ZIP Moving & Storage.
This was my second time using zips for an in-state move. They helped with bedroom and living room furniture, and a few boxes I had packed. The team was exceptional - Armando , Amparo , and David. They packed up my furniture quickly and efficiently, and moved them from an apartment to a house. They asked me where I wanted things to be, and set everything up perfectly for our move in. They’re quite skilled in maneuvering furniture up the stairs and through tight hallways as well. No items were lost or damaged in the process - they took great care of fragile items. Rates were very reasonable for the job. Thank you so much for your help! I would highly recommend this team to others!
Price assessment: Reasonable price
Price: $500–1,000
Services: Small furniture moving, Furniture disassembly, In-state moving, Furniture assembly
Response from the owner · 3 weeks ago
Thank you for choosing ZIP Moving & Storage again. We’re glad Armando, Amparo, and David made your apartment-to-house move smooth, from carefully handling fragile items to navigating the stairs and tight hallways. We appreciate your recommendation and are grateful for your continued trust.
Jose and Roberto were my movers and were absolutely phenomenal! Fast and efficient and so so helpful every part of the way. Can’t thank them enough for all they helped with!
Response from the owner · 3 weeks ago
Thank you for sharing your experience with ZIP Moving & Storage. We’re glad Jose and Roberto made your move smooth, efficient, and helpful from start to finish. We’ll be sure to pass along your kind words to them.
Thank you for choosing ZIP Moving & Storage. We’re glad Jose and Roberto helped make your move quick and easy. We appreciate your feedback and will be sure to share your kind words with them.
Devin Paredes and Wilfredo showed up on time and did a great job packing and moving my stuff. They were professional and made sure everything was padded and moved safely with no issue. Couldn’t have been happier and glad I hired zip moving.
Services: In-state moving
Response from the owner · 4 weeks ago
Thank you for choosing ZIP Moving & Storage. We’re glad Devin and Wilfredo arrived on time and took such care in padding and safely moving your belongings. Your kind feedback means a lot, and we appreciate the opportunity to assist with your move.
I had a great experience with Zip Moving! The crew (Armando, Montiel and Amparo ) arrived on time and worked extremely hard. They handled all my boxes and furniture with great care. They made a stressful day so much easier.
Response from the owner · a month ago
Thank you for choosing ZIP Moving! We’re glad Armando, Montiel, and Amparo arrived on time and treated your belongings with such care. It’s wonderful to know their hard work helped make your moving day less stressful. We appreciate your kind feedback.
The crew was friendly and professional. They knew where to place items so we could reach them with ease and efficiency. The company worked with us in meeting our schedule. The rates were lower than most I compared. The service was A+.
Price assessment: Reasonable price
Price: $500–1,000
Services: Senior moving
Response from the owner · a month ago
Thank you for choosing ZIP Moving & Storage. We’re glad our crew’s professional approach and thoughtful item placement made your move more convenient. It’s also great to hear we could accommodate your schedule and provide competitive rates. We appreciate your kind feedback.
Very pleased with service. Especially appreciated the two phone calls on arriving time. That allowed me to prepare more stuff.
No damage to furniture, 200 year old wooden rocker with horse hair, and no damage to walls. Tipped folks accordingly! Great effort!
Price assessment: Great price
Price: $1,000–1,500
Services: Senior moving
Response from the owner · a month ago
Thank you for choosing ZIP Moving & Storage. We’re glad the arrival updates gave you time to prepare and that your furniture—including the treasured antique rocker—was moved carefully without damage. We appreciate your kind words and are pleased the team made your move go smoothly.
Great packing and moving company in DC. Jose and his crew were on time, friendly, and efficient. Aya, Max, and Julius were communicative throughout move.
Response from the owner · a month ago
Thank you for choosing ZIP Moving & Storage. We’re glad Jose and the crew provided an on-time, friendly, and efficient moving experience, and that Aya, Max, and Julius kept you informed throughout the process. We appreciate your kind feedback.
Everything was fine until after I saw they broke my couch!
Price assessment: Reasonable price
Price: $2,000–2,500
Services: Local moving, Furniture disassembly, In-state moving, Furniture assembly
Response from the owner · a month ago
We’re sorry to hear about the damage to your couch after what had otherwise been a smooth move. We understand how frustrating that must be. Please contact ZIP Moving & Storage directly with your move details so our team can review the situation and assist further.
