Analyzing 9,967,34810M ReviewsFor 28,12428.1K Experts
Customers frequently cite punctuality, clear communication, and fair pricing as key aspects of their positive experiences with this handyman service. Common tasks include ceiling fan installation, electrical work, TV mounting, and cabinet assembly. However, several low-star reviews highlight a recurring pattern of missed appointments, unreturned calls, and incomplete work, indicating inconsistent reliability for some clients.
Data from Google, last updated November 11, 2026.
133 Google reviews we collected
Phrases our text analysis found in 113 written reviews
How often each topic comes up in the written reviews
We read 113 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Excellent work, great communication and very respectful.”
“Very unprofessional and I strongly recommend hiring elsewhere as there are many other handy man that do great work.”
“William was awesome, this is the second time we've used him and again he did an amazing job.”
“Worst service ever, I had a appointment and had renters at our house waiting around all day for him.”
“We will definitely be using them again for our future projects and will happily recommend them to others!”
“Phenomenal assessment on how to fix my ceiling fan and came right away.”
“Price was fair and the quality of work was top notch.”
“Awesome job, very professional, friendly and reliable!”
“It was easy to make an appointment and they were very communicative.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 133 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Phenomenal assessment on how to fix my ceiling fan and came right away. Will recommend to all my friends.
William did a great job! He was prompt… flexible and thorough. Will definitely be calling him again.
I reached out to this company on many occasions to hire for different projects needed but the owner William lacks communication and they never return your calls back and pretty much ignore any scheduled appointments you may have. Any scheduled appointments I had with William he never showed up or even bothered to call. Very unprofessional and I strongly recommend hiring elsewhere as there are many other handy man that do great work.
Thank you so much for the kind words! We’re glad William was able to provide helpful options and answer all your questions. We appreciate your trust in Zona Handyman Services and would be happy to help with any future projects!
They do a very good job!!
5 star work. Very respectful, and professional. Tightened our gates down after a botched job.
William did an excellent job. He accommodated a short notice ask and worked with my work schedule for the appointment. Pricing is fair market and affordable. I will definitely be using him again for future projects.
Great experience with William. Excellent work, great communication and very respectful. Will definitely use again!
William is fantastic at what he does, responds quick, and professional. I strongly recommend.
William has helped us with lighting and electrical jobs for five years. He is knowledgeable, efficient and personable. He efficiently installed three ceiling fans and eight smoke detectors this week and also noticed that we needed to change a rocker light switch and did that quickly. He is a calm presence in situations that can be frustrating for homeowners and because he’s smart and capable, he thinks of things that we might not. I highly recommend William!
Great service and everything looks great
Zona Handyman Services LLC (AZ ROC #360164 • Licensed, Bonded, & Insured) on Google Maps →
Analyzing 9,967,34810M ReviewsFor 28,12428.1K Experts