Analyzing 5,295,275 Google Reviews For 14,042 Experts

Experts Reviews · Company report
Zona Pest Solutions logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%91+31.9Reliability 15%59+8.9Craft & service 20%51+10.2Value 10%96+9.6Momentum 8%45+3.6Track record 7%21+1.5Accountability 5%30+1.5Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE

Zona Pest Solutions

Scottsdale, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 40 ant exterminators · 5.0★ from 556 Google reviews

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Report card

Percentile vs other ant exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: value and satisfaction; weakest: track record.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Zona Pest Solutions is better than 91% of ant exterminators.A
91
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Zona Pest Solutions is better than 59% of ant exterminators.C
59
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Zona Pest Solutions is better than 51% of ant exterminators.C
51
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Zona Pest Solutions is better than 96% of ant exterminators.A
96
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Zona Pest Solutions is better than 45% of ant exterminators.C
45
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Zona Pest Solutions is better than 21% of ant exterminators.D
21
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Zona Pest Solutions is better than 30% of ant exterminators.D
30

Reviews for your job

Customers hired Zona Pest Solutions for 8 kinds of job.

Zona Pest Solutions for bee extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$161–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 70/100.How Job match is calculatedBuilt only from reviews Google tagged “Bee extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#25 / 31

All 3 Google reviews tagged “Bee extermination”

★★★★★ Jason · Edited 7 months ago

We have been using Zona Pest Control for about 1 year. Billy is awesome! Super responsive and willing to come address our issues even in between regularly scheduled visits/treatments. Very friendly, honest, and hard working! Highly recommend! Brax Hatch is also great! I appreciate his communication and…

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Bryce · 3 years ago

We had an emergency at a rental with bees inside my 9 y/o bedroom! Zona was quick, efficient, calm, and clean! We will be using them for all our pest control needs!

Bee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Heather · 3 years ago

Great customer service! Look no further, this company is above all the best.

Bee extermination+ Responsiveness+ Punctuality+ Quality

Price

$80-19% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 68%Reasonable 32%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection72$56–$116
Bug & insect extermination70$61–$119
Spider extermination33$63–$151
Ant extermination26$71–$187
Rodent extermination22$76–$282
Mosquito extermination21$76–$144
Cockroach extermination20$76–$282
Home inspection11$63–$176

Compare with

Nice Pest Company logoNice Pest CompanyExperts Score 77Scottsdale · 4.99★Crandell Pest Control logoCrandell Pest ControlExperts Score 71Scottsdale · 4.97★CAPE Pest Control logoCAPE Pest ControlExperts Score 70Scottsdale · 5.00★