Zoned Inc logo

Zoned Inc

Training center · Bound Brook, NJ · reviewed since 2013

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%72+45.7Reliability 28%77+21.7Replies to reviews 8%39+3.2Experts Score= 71Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#23 of 23 study skills coachesPosition by Experts Score among all companies we track in this category. · better than 0%
4.6 ★★★★★ 143 Google reviews · 23 photos
80%five-star reviews
4.68★last 12 monthsAverage stars on reviews from the last 12 months only.
2.9%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
48%reviews answered by the owner
Oct 2026latest review

Zoned Inc at a glance

Google reviewers rate Zoned Inc 4.6 out of 5 based on 143 reviews, with the owner responding to 48 percent of them. Customers frequently praise the facility, staff professionalism, and effective instruction for various age groups in baseball and softball. Recurring themes highlight improved player skills, engaging drills, and positive character development. However, some low-star reviews criticize perceived unprofessionalism, specific policy disputes regarding makeups, and concerns about staff consistency or communication.

  • Google rating: 4.6 out of 5 from 143 reviews (80% five-star).
  • Reviews on this page: 143 Google reviews (89 with written comments, 7 with photos).
  • Owner responses: the business replied to 48% of reviews.
  • Most recent review: October 12, 2026.
  • Service: Study Skills Coach serving Bound Brook, New Jersey.

Data from Google, last updated October 28, 2026.

Score profile vs other study skills coaches

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.

Satisfaction72Reliability77Craft & service–Value–Momentum100Replies to reviews39Satisfaction: 72 (median 93)Reliability: 77 (median 94)Momentum: 100 (median 100)Replies to reviews: 39 (median 44)
Zoned IncStudy Skills Coaches median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Zoned Inc: 72/100 on this factor. Category median: 93.B
72
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Zoned Inc: 77/100 on this factor. Category median: 94.B
77
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Zoned Inc: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Zoned Inc: 39/100 on this factor. Category median: 44.D
39

Bar = this company · dark tick = category median.

Star ratings

143 Google reviews we collected

  • 5 stars11580%
  • 4 stars1813%
  • 3 stars32%
  • 2 stars00%
  • 1 star75%

Praise vs complaints

Phrases our text analysis found in 89 written reviews

  • Praise5091%
  • Complaints59%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude2749%
  • Would recommend1018%
  • Quality & results815%
  • Price & value47%
  • Honesty & trust35%
  • Speed & response24%
  • Communication12%

What customers talk about

We read 89 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “…ause of the instruction they've received from so many competent and caring coaches at Zoned.…”
    “Unprofessional”
  • “I highly recommend Zoned to anyone looking for a positive and enriching experience where the expertise in both softball and baseball are unmatched.”
  • “We are thoroughly impressed with the level of coaches and training for U10-U12.”
  • “Good value.”
    “Much better coaching/ training elsewhere, often for better prices and with a lot more heart than this place.”
  • “Beyond their expertise, what sets them apart is their mindset—they consistently model character, integrity, and the right approach to both the game and life.”
  • “Each Softball Practice was prepared and ready to go on time for the girls.”
  • “The communication is second to none.”

People customers mention

  • Baxter 3 reviews
  • Academy 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

garrett12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★

Great group of people and great trainers. Amy at the front desk is absolutely amazing.

Kelly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

When my 11yo son was 6, he asked me to take baseball lessons. Five years later, he and his younger brother have done Zoned summer camp, group classes, private lessons, attended birthday parties, and are now both on the RedHawks club teams. As players they've both excelled on all teams they've been a part of, and…

Addie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Our son has shown tremendous growth since becoming a Zoned RedHawk at 10U, and now heading into 15U. ❤️🖤⚾️ The coaches have helped him develop not only as a player through proper technique, care, and guidance, but also as a confident young man who understands professionalism, respect, and how to handle those “bad…

Sandra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We are thoroughly impressed with the level of coaches and training for U10-U12. Between camps and private sessions, I’ve seen the technical training dramatically improve our son’s game. Mike with pitching, Vin with catching/fielding, Chris with batting/fielding… their techniques, positive approach and confidence…

John11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Our 6 year old started st Zoned late last year and we couldn’t be happier with the experience. He refused to participate in rec tee ball before going to zoned and now can’t wait to play at zoned and at rec tee ball. They really focus on making the sport fun at the younger ages and it really shows in the…

Customer photo from John's review
Sol1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Coach CJ and all the other coaches were nice, welcoming and professional. Both my kids enjoyed attending this camp. We will be back soon!

Photos

Customer reviews

4.6 ★★★★★ 143 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
garrett richards12 reviewsTotal number of Google reviews garrett has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great group of people and great trainers. Amy at the front desk is absolutely amazing.

Response from the owner · 2 weeks ago

Garrett, thank you for the kind words about our staff and trainers, and for the shoutout to Amy. If there’s anything we can do better, feel free to reach out [email protected].

Kelly Kiess6 reviewsTotal number of Google reviews Kelly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

When my 11yo son was 6, he asked me to take baseball lessons. Five years later, he and his younger brother have done Zoned summer camp, group classes, private lessons, attended birthday parties, and are now both on the RedHawks club teams. As players they've both excelled on all teams they've been a part of, and it's no doubt because of the instruction they've received from so many competent and caring coaches at Zoned. What sets Zoned apart from other programs is not only the well equipped, clean, well run facility, but the family feel of the entire program. The staff knows my boys by name. The communication is second to none. They truly value parent feedback and care about maintaining a positive environment for players and families. We are so lucky to be a part of the RedHawks family and can wholeheartedly recommend this program to anyone.

Response from the owner · a month ago

Kelly, thank you for sharing your boys' journeys with us. From that first lesson years ago to both of them now on the RedHawks, they've put in a lot of hard work and I'm sure had a lot of fun doing it. We're proud to have been part of it. We appreciate the comments about our facilities and coaches and are grateful your family is with us.

Addie Buksar2 reviewsTotal number of Google reviews Addie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our son has shown tremendous growth since becoming a Zoned RedHawk at 10U, and now heading into 15U. ❤️🖤⚾️ The coaches have helped him develop not only as a player through proper technique, care, and guidance, but also as a confident young man who understands professionalism, respect, and how to handle those “bad calls.” 😂 What we admire most is how invested Zoned Inc. is in each athlete’s future… From building strong fundamentals to supporting their goals of playing at the college level. We are truly grateful for the positive impact Zoned has had on our son and look forward to watching him continue to grow and hopefully reach that college commitment milestone one day!

Response from the owner · 2 months ago

Thank you for sharing this, Addie. Watching a kid grow from 10U to 15U while staying committed to the process says a lot about your son and your family. The technical side matters, but what really sticks with these athletes over time is exactly what you described, knowing how to carry themselves, how to compete, and how to handle the moments that don't go their way. That part is just as intentional as anything happening on the field. We're grateful your family has trusted us with his development.

Sandra ONeill4 reviewsTotal number of Google reviews Sandra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We are thoroughly impressed with the level of coaches and training for U10-U12. Between camps and private sessions, I’ve seen the technical training dramatically improve our son’s game. Mike with pitching, Vin with catching/fielding, Chris with batting/fielding… their techniques, positive approach and confidence building is truly a blessing and we are grateful to have our son be part of the Zoned program.

Response from the owner · 2 months ago

Thank you, Sandra. Watching a young player grow is something special, and it sounds like your son has put in real work to progress. Mike, Vin, and Chris each bring something different to the floor, and the fact that you've seen that translate between camps and private sessions is wonderful to hear. We're happy your son is part of our program and we look forward to what's ahead for him.

John Filippatos11 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our 6 year old started st Zoned late last year and we couldn’t be happier with the experience. He refused to participate in rec tee ball before going to zoned and now can’t wait to play at zoned and at rec tee ball. They really focus on making the sport fun at the younger ages and it really shows in the excitement our son has towards playing. We look forward to many years at Zoned and appreciate all the effort the staff puts into making our son excited about the game.

Response from the owner · Edited 3 months ago

Thank you for sharing this, and for the kind words, John! It’s incredibly rewarding to hear how much your son is enjoying the game, and even more so knowing that his excitement started here at Zoned. Making baseball fun at the younger ages is something we care deeply about, so it means a lot to hear that coming through. And we appreciate you including the photo! We’re grateful to have your family as part of the program and look forward to many great seasons ahead.

Sol1 reviewTotal number of Google reviews Sol has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Coach CJ and all the other coaches were nice, welcoming and professional. Both my kids enjoyed attending this camp. We will be back soon!

Response from the owner · 4 months ago

Thank you for sharing this, Sol. We’re so glad both of your kids had a positive experience at camp. We appreciate the shoutout to Coach CJ and the coaching staff, and we look forward to seeing your family back again soon.

Brother Love8 reviewsTotal number of Google reviews Brother has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Unprofessional

Response from the owner · 6 months ago

Thank you for the rating. If you’d like to share more, you’re welcome to reach out to us directly at [email protected].

Tyler Beauchea2 reviewsTotal number of Google reviews Tyler has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fantastic program! Instructors are very engaged and my son improved in 4 short weeks!

Response from the owner · 6 months ago

Tyler, we appreciate this feedback! It’s awesome to hear your son made that kind of progress in such a short time and that the instruction made an impact.

Kim K5 reviewsTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My son has been going to Zoned for about a year now and we’ve had nothing but really great experiences with all the coaches and the facility. Everyone has been amazing and has really helped my son with both his hitting and fielding mechanics. We’d recommend this place to anyone.

Response from the owner · 6 months ago

Thank you, Kim! It’s great to hear your son has been making steady progress over the past year and getting so much out of his time here. We appreciate the recommendation and look forward to seeing his continued growth.

Matthew Godfrey1 reviewTotal number of Google reviews Matthew has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great refresher course for anyone who’s interested in coaching baseball. Everyone was super friendly and open to discussing best practices.

Response from the owner · Edited 6 months ago

Matthew, thank you for sharing this! We're glad the clinic created a space where coaches could connect, exchange ideas, and walk away with something useful.

Zoned Inc on Google Maps →

Business details