Customers frequently praise technicians for professionalism, thoroughness, and clear communication regarding service details and scheduling. Recurring themes include prompt arrivals, detailed explanations of products, and effective treatment for pests like wasps and mosquitoes. However, low-star reviews highlight patterns of poor post-contract communication, billing discrepancies compared to initial quotes, and instances where requested treatments were incomplete or ineffective.
Google rating: 4.9 out of 5 from 1,521 reviews (95% five-star).
Reviews on this page: 1,521 Google reviews (1,295 with written comments, 83 with photos).
Owner responses: the business replied to 78% of reviews.
Most recent review: September 29, 2026.
Service: Ant Exterminator serving Pleasant Grove, Utah.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.9
★★★★★
1,521 reviews on Google
5★1,442
4★32
3★10
2★10
1★27
Reviews from Google, shown as published (original wording, unedited).
ND
Nancy DayLocal Guide · 29 reviews
★★★★★
Kasey was very professional and friendly and did a great job! Highly recommend Zunex!
Price assessment: Great price
Price: $60–80
Pest type: Ants, Rodents, Spiders, Other
Response from the owner · 3 weeks ago
Thank you so much, Nancy, for the wonderful review. We are thrilled Kasey was professional and friendly and that you had a great experience. We appreciate your recommendation and look forward to serving you again.
AWESOME JOB!!! Did everything we asked, very professional and knowledgeable. Keep him comming. Assured us if we have any issues just call.
Price assessment: Reasonable price
Response from the owner · 2 years ago
Thank you for the enthusiastic feedback, Pepper! We're thrilled to hear you had a great experience. Our team always strives to deliver excellent service, and it's wonderful to know it resonated with you. We appreciate your support!
Christian was extremely professional and through in his description of the service he was providing.
Response from the owner · a month ago
Thank you for the kind review, Raymond. We're glad Christian was professional and thorough in explaining the service. We appreciate you taking the time to share your experience and will pass along your praise to him. We look forward to assisting you again in the future.
Christian did a great job. Super friendly, professional, and personable. Helped me understand the process and when ur next service would be. I appreciated that he messages me when he was 30 min away and arrived promptly. He was very knowledgeable about the various products he would be using in our property.
Price assessment: Reasonable price
Price: $120–140
Pest type: Ants, Spiders, Mosquitoes, Other
Response from the owner · 3 months ago
Thank you for the wonderful review. We're so glad Christian was friendly, professional, and took the time to explain the process and upcoming service. It's great to hear he communicated his arrival and arrived promptly. We'll share your compliments about his knowledge and personable approach with him. We appreciate your trust and look forward to serving your property again.
Christian was great! He was professional, thorough, and friendly.
Response from the owner · a month ago
Thank you for the kind review, Monica. We're thrilled Christian was professional, thorough, and friendly. We will pass your compliments along and appreciate you taking the time to share this.
Communication at first was great. Once I signed the contract communication was horrible. The first service was a joke. The guy did nothing. They came back out and serviced and told me I'd get a credit since they had to reschedule that service, I never got it. Then when the guy came out the second time to do the job of the first person who did nothing, he told me i would not be charged the mosquito on the next appt in a few weeks. When the guy showed yesterday, he told me it was free. I was then charged for that service. I called and was told they would let me know the outcome after they talked to their manager. I heard nothing. I still see i was charged in full. I heard nothing but great things about this company and I'm bummed to get this service. I own two properties and now I can't see the service for my second property it tells me i don't have access to it but i did the other day.
Thank you for the wonderful review, Paul. We are delighted Treaver provided friendly and efficient service and we will pass along your kind words. We appreciate you taking the time to share your experience.
Had a great treatment from zunex. He had a lot of knowledge, of what he was doing. Answered all my questions. Very friendly and kind.
Price assessment: Reasonable price
Response from the owner · 2 years ago
Thank you for your feedback, Debbie! We're delighted to hear that Ty provided you with professional and helpful service. It's great news that you're already seeing results with the grasshoppers in your yard. Your satisfaction is important to us!