Experts Reviews · 2026 Ratings

The Best Drain Cleaning Services in Augusta-Richmond County, GA

We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$502typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
94%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.89★average ratingPlain average of every Google star rating we collected for these companies.
2%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 60,452 Google reviews of 61 top-rated drain cleaning services nationwide; 10 of them in Augusta-Richmond County, GA. Updated November 9, 2026.

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Best drain cleaning services in Augusta-Richmond County for water heater installation

Clear ✕
Typical priceMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).$1.9k
Middle half paid25th to 75th percentile of reported prices: half of all customers paid inside this range.$1.2k–$2.5k
Said fair or greatOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%
Reviews of this jobNumber of Google reviews in this category tagged with the job.1,974
1Maxwells Plumbing & Drain logoMaxwells Plumbing & Drain★ 5.00 on this job35 jobs reviewedusually $2,000+How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%5.00★Number of such jobs 25%35Overall Experts Score 20%92Job match= 94Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.94
2Universal Plumbing logoUniversal Plumbing★ 4.95 on this job56 jobs reviewedusually $2,000+How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%4.95★Number of such jobs 25%56Overall Experts Score 20%89Job match= 93Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.93
3Cassell Brothers Home Services logoCassell Brothers Home Services★ 4.91 on this job54 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%4.91★Number of such jobs 25%54Overall Experts Score 20%83Job match= 89Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.89
4Superior Plumbing logoSuperior Plumbing★ 5.00 on this job8 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%5.00★Number of such jobs 25%8Overall Experts Score 20%94Job match= 83Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.83
5Roto-Rooter Plumbing & Drain Service logoRoto-Rooter Plumbing & Drain Service★ 4.86 on this job28 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%4.86★Number of such jobs 25%28Overall Experts Score 20%82Job match= 82Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.82
6RickyJay Plumbing logoRickyJay Plumbing★ 4.92 on this job12 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%4.92★Number of such jobs 25%12Overall Experts Score 20%89Job match= 81Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.81
7Williams Sewer & Drain, INC. logoWilliams Sewer & Drain, INC.★ 5.00 on this job3 jobs reviewedusually $2,000+How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%5.00★Number of such jobs 25%3Overall Experts Score 20%97Job match= 77Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.77
8Flow Pro Plumbing logoFlow Pro Plumbing★ 4.86 on this job7 jobs reviewedusually $600–700How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%4.86★Number of such jobs 25%7Overall Experts Score 20%74Job match= 73Stars are pulled toward the category average (4.89★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.73

Job match = this company’s ★ on reviews Google tagged “Water heater installation” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about water heater installation

S5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★
Universal Plumbing logoUniversal Plumbing

Discovered water on my garage floor and panicked. Realized it was coming from the corner with the hit water heater. Made a call to Universal Plumbing and their technician (Tony) was dispatched within the hour. Tony arrived and determined that my 19 year old unit needed to be replaced. He was able to answer all of my…

Reasonable priceWater heater installation
Luke8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Roto-Rooter Plumbing & Drain Service logoRoto-Rooter Plumbing & Drain Serv…

We have always had a good experience with Roto-Rooter! Broken water heater was replaced within the day! Trayce did a great job explaining everything and helping us think through our options.

Water heater installation
Dr.6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Maxwells Plumbing & Drain logoMaxwells Plumbing & Drain

Appointment was next morning after I called. Installers were very friendly, personable, and knowledgeable. They cleaned up everything so it never looked like they were even there. I would definitely recommend.

Paid $2,000+Reasonable priceWater heater installation
Art5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Williams Sewer & Drain, INC. logoWilliams Sewer & Drain, INC.

Excellent job and same-day work done. Noticed our water heater was leaking yesterday, they had it replaced today. Great customer service and Corey Hobbs is phenomenal. Outstanding job all around.

Great priceWater heater installation
Kim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
RickyJay Plumbing logoRickyJay Plumbing

I have used Ricky Jay Plumbing twice-- one small emergency job and one large project. They were great both times from the office personnel to the crew who completed the projects!

Paid $2,000+Reasonable priceWater heater installationPlumbing pipe repair
Edward3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Flow Pro Plumbing logoFlow Pro Plumbing

Logan and Melvin did an amazing job repairing and installing our new water heater. Thank you so much.

Great priceWater heater installation

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of drain cleaning services).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1French Drain Specialists of Augusta logoFrench Drain Specialists of AugustaAugusta-Richmond County, GAA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––A–5.00—
2Williams Sewer & Drain, INC. logoWilliams Sewer & Drain, INC.Augusta-Richmond County, GAA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%89+13.5Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–4.98$454
3Superior Plumbing logoSuperior PlumbingAugusta-Richmond County, GAA 94How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%89+23.2Value 15%100+15.2Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–4.95$443
4Maxwells Plumbing & Drain logoMaxwells Plumbing & DrainAugusta-Richmond County, GAA 92How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%90+21.8Value 14%93+13.2Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.94$429
5Universal Plumbing logoUniversal PlumbingAugusta-Richmond County, GAA 89How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%90+21.8Value 14%88+12.4Replies to reviews 7%86+6.1Craft & service penalty96−0.4Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.90$353
6RickyJay Plumbing logoRickyJay PlumbingAugusta-Richmond County, GAA 89How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%66+9.3Replies to reviews 7%100+7.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–BAA4.93$322
7Herrington's Drain Cleaning & Backflow Masters logoHerrington's Drain Cleaning & Backflow MastersAugusta-Richmond County, GAA 84How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%92+58.4Reliability 28%67+18.9Replies to reviews 8%85+7Craft & service penalty99−0.1Experts Score= 84Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.ABA––A4.94—
8Cassell Brothers Home Services logoCassell Brothers Home ServicesAugusta-Richmond County, GAA 83How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%47+6.6Replies to reviews 7%100+7.1Momentum penalty76−2.4Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–CBA4.92$529
9Roto-Rooter Plumbing & Drain Service logoRoto-Rooter Plumbing & Drain ServiceAugusta-Richmond County, GAA 82How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%79+19.2Value 14%93+13.2Replies to reviews 7%100+7.1Craft & service penalty76−2.4Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.ABBAAA4.76$506
10Flow Pro Plumbing logoFlow Pro PlumbingAugusta-Richmond County, GAB 74How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%76+18.4Value 14%80+11.3Replies to reviews 7%44+3.1Craft & service penalty78−2.2Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BBBAAC4.76$379

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
Plumbing pipe repair$353$606$1.4k97%
Drain cleaning$248$366$59392%
Plumbing leak detection$205$351$63097%
Toilet repair$239$379$68093%
Plumbing leak repair$248$432$79396%
Water heater installation$1.2k$1.9k$2.5k98%
Faucet repair$228$366$58593%
HVAC system maintenance$37$166$40696%
Faucet installation$340$498$86793%
Outdoor plumbing system repair$366$731$1.6k99%
Water heater repair$227$351$59696%
Heating system maintenance$54$227$454100%

Drain Cleaning Services in Augusta-Richmond County, GA at a glance

How the 10 drain cleaning services we rated in Augusta-Richmond County, GA compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A990%
  • Grade B110%
  • Grade C00%
  • Grade D00%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up880%
  • 4.80–4.89★00%
  • 4.60–4.79★220%
  • Below 4.60★00%

What customers praise

Share of Google review highlights.

  • Quality12,88420%
  • Professionalism15,32124%
  • Responsiveness13,32321%
  • Punctuality12,64920%
  • Value8,69214%

Was the price fair?

All price verdicts left with reviews.

  • Great price2,20524%
  • Reasonable5,71461%
  • Overpriced4765%
  • Not sure89710%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.