The Best Facial Services in California
We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 13,753 Google reviews of 59 top-rated facial services nationwide; 10 of them in California. Updated November 1, 2026.
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Best facial services in California for manicure
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Đẹp Beauty LoungeHow Job match is calculatedBuilt only from reviews Google tagged “Manicure”:Stars on this job 55%4.76★Number of such jobs 25%34Overall Experts Score 20%54Job match= 74Stars are pulled toward the category average (4.86★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.74Job match = this company’s ★ on reviews Google tagged “Manicure” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.
What customers said about manicure
Đẹp Beauty LoungeWe had a decadent mani pedi, and came back later for this epic korean scalp and hair treatment, that comes with a mini facial and pressure point massage. It was blissful. Finally, I got a lash treatment that exceeded my expectations! Samantha was incredible at everything. The service throughout this beautiful spa was lovely.
Đẹp Beauty LoungeIt has become my go to place to be pampered and well taken care of. Once checked in they provide water and snacks. And depending on when you go (holiday) they give out roses or small gifts for their guests. They are great with massages with nail services. I just love this place whenever I needed so me time. I really…
Đẹp Beauty LoungeI absolutely LOVE Dep! After 20 years of doing my own mani/pedis, I finally decided to give gel nails a try - I was not disappointed. The level of care and customer service is unmatched. I tried a nail tech closer to my home since Dep is 40+ minutes away, and I must admit, it’s truly worth the commute. Jessica is my…
Đẹp Beauty LoungeI would love a refund. I got dazzle dry manicure and after one day - the manicure is chipped and looks awful. Pedicure has held up pretty well (also DD, same color) *update:* There was a quick follow up on this review and made it right. Dazzle dry was new, and the team is working on making it better so other…
Đẹp Beauty LoungeFirst time at this salon today and I love my nails! Samantha was awesome and she took her time. She was also pleasant to talk to. The salon is also so spacious and pretty!
Đẹp Beauty LoungeToday was my first time here and I had an amazing experience! Samantha did a great job on my nails and design! The whole manicure is very luxurious and worth every penny. I will be back!
Overall ratings
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of facial services).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
|---|---|---|---|---|---|
| 1 |  Megan Skin Care & BeautyPalo Alto, CA | A 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AA– | 5.00 | — |
| 2 |  LAVENDERMIA SKINCAREPalo Alto, CA | A 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%97+67.2Reliability 31%95+29.2Experts Score= 96Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–––– | 5.00 | — |
| 3 |  Elisha Marie Skin & BodyPalo Alto, CA | A 94How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%94+59.7Reliability 28%95+26.8Replies to reviews 8%91+7.5Experts Score= 94Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA––AA | 4.94 | $115 |
| 4 |  Le Mon AestheticsPalo Alto, CA | A 88How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%91+53.4Reliability 26%93+24.3Value 15%70+10.7Experts Score= 88Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–BA– | 4.91 | — |
| 5 |  Palo Alto Laser & Skin CarePalo Alto, CA | B 78How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%76+18.4Value 14%56+7.9Replies to reviews 7%70+4.9Momentum penalty83−1.7Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AB–CAB | 4.89 | — |
| 6 |  Omomi Lash & PMU | Certified Lash Extensions in Palo AltoPalo Alto, CA | B 78How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%86+54.6Reliability 28%78+22Replies to reviews 8%22+1.8Experts Score= 78Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AB––AD | 4.81 | — |
| 7 |  The Cosmetic CollectivePalo Alto, CA | B 76How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%83+52.7Reliability 28%81+22.9Replies to reviews 8%75+6.2Momentum penalty40−6Experts Score= 76Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA––CB | 4.87 | — |
| 8 | Đẹp Beauty LoungePalo Alto, CA | C 54How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%64+40.7Reliability 28%39+11Replies to reviews 8%100+8.2Momentum penalty42−5.8Experts Score= 54Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BD––CA | 4.69 | $99 |
| 9 |  Watercourse Way Bath House SpaPalo Alto, CA | C 50How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%62+33.8Reliability 24%46+11.2Value 14%50+7.1Replies to reviews 7%53+3.7Craft & service penalty97−0.3Momentum penalty43−5.7Experts Score= 50Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BCACCC | 4.71 | — |
| 10 |  Juut SalonspaPalo Alto, CA | D 35How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%47+25.6Reliability 24%0+0Value 14%90+12.7Replies to reviews 7%58+4.1Craft & service penalty80−2Momentum penalty40−6Experts Score= 35Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | CFAACC | 4.64 | $170 |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
|---|---|---|---|---|
| Pedicure | $50 | $66 | $79 | 0% |
| Haircut | $48 | $64 | $124 | 0% |
| Hairstyling | $40 | $120 | $159 | 0% |
| Manicure | $48 | $61 | $81 | 0% |
| Nail art | $68 | $85 | $99 | 0% |
| Hair coloring | $113 | $185 | $203 | 0% |
| Acrylic nails | $53 | $66 | $79 | 0% |
| Gel manicures | $50 | $68 | $86 | 0% |
| Massage | $101 | $111 | $122 | 100% |
Facial Services in California at a glance
How the 10 facial services we rated in California compare, and what customers praise most.
Experts Score grades
A = score 80+, F = below 20.
- Grade A440%
- Grade B330%
- Grade C220%
- Grade D110%
- Grade F00%
Google ratings
Average stars per company.
- 4.90★ and up440%
- 4.80–4.89★330%
- 4.60–4.79★330%
- Below 4.60★00%
What customers praise
Share of Google review highlights.
- Quality23030%
- Professionalism24032%
- Responsiveness00%
- Punctuality14219%
- Value14519%
Was the price fair?
All price verdicts left with reviews.
- Great price78052%
- Reasonable66544%
- Overpriced312%
- Not sure211%
Price verdicts by year
Share calling it great / reasonable / overpriced.
How we grade
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.