Experts Reviews · 2026 Ratings

The Best Fireplace Installation & Repair

We graded 22 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

—typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
0%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.91★average ratingPlain average of every Google star rating we collected for these companies.
1.1%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 11,017 Google reviews of 22 top-rated fireplace installation & repair nationwide. Updated October 28, 2026.

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Best fireplace installation & repair for stove & fireplace cleaning

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1Brushers Chimneys - Chimney Repair in Houston logoBrushers Chimneys - Chimney Repair in Houston★ 5.00 on this job44 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Stove & fireplace cleaning”:Stars on this job 55%5.00★Number of such jobs 25%44Overall Experts Score 20%90Job match= 97Stars are pulled toward the category average (4.91★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.97
2Lords Chimney logoLords Chimney★ 5.00 on this job14 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Stove & fireplace cleaning”:Stars on this job 55%5.00★Number of such jobs 25%14Overall Experts Score 20%95Job match= 89Stars are pulled toward the category average (4.91★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.89
3Lone Star Chimney logoLone Star Chimney★ 5.00 on this job11 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Stove & fireplace cleaning”:Stars on this job 55%5.00★Number of such jobs 25%11Overall Experts Score 20%96Job match= 88Stars are pulled toward the category average (4.91★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.88
4Royal Chimney Service logoRoyal Chimney Service★ 5.00 on this job9 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Stove & fireplace cleaning”:Stars on this job 55%5.00★Number of such jobs 25%9Overall Experts Score 20%91Job match= 85Stars are pulled toward the category average (4.91★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.85
5Chimney Concepts logoChimney Concepts★ 4.92 on this job13 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Stove & fireplace cleaning”:Stars on this job 55%4.92★Number of such jobs 25%13Overall Experts Score 20%92Job match= 84Stars are pulled toward the category average (4.91★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.84
6Smoke Stacks, Inc. logoSmoke Stacks, Inc.★ 5.00 on this job10 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Stove & fireplace cleaning”:Stars on this job 55%5.00★Number of such jobs 25%10Overall Experts Score 20%77Job match= 83Stars are pulled toward the category average (4.91★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.83

Job match = this company’s ★ on reviews Google tagged “Stove & fireplace cleaning” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about stove & fireplace cleaning

ClosetRunnerLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★
Brushers Chimneys - Chimney Repair in Houston logoBrushers Chimneys - Chimney Repai…

Honestly this company is legit awesome! They came out and did an inspection, took pictures, and showed us what the inside of our chimney looked like. Then they went up on the roof and inspected for any issues around the outside of the chimney. We did opt to do a deep cleaning but it was not a hard sell. The two…

Chimney cleaningChimney flue cleaningChimney inspections+ Responsiveness+ Punctuality+ Quality
and3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Chimney Concepts logoChimney Concepts

Dan was very nice and professional. He did a great job and answered all my questions.

Stove & fireplace cleaningChimney inspectionsChimney flue cleaning
Nathan13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Lords Chimney logoLords Chimney

Everything went great! Craig and Anthony were both a great help on each of their service dates and got my fireplace to a better condition!

Stove & fireplace cleaningFireplace installations+ Punctuality+ Quality+ Professionalism
Ashley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Royal Chimney Service logoRoyal Chimney Service

We have always used Royal Chimney for our fireplace/ chimney cleaning and inspections. We usually work with Jake, who has been so helpful educating us on how our gas fireplace works, how to keep it running efficiently, and how to troubleshoot basic issues. He is always available to call if we have any questions.…

Customer photo from Ashley's review
Chimney cleaningChimney flue cleaningChimney inspections+ Responsiveness+ Punctuality+ Quality
Sue9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Smoke Stacks, Inc. logoSmoke Stacks, Inc.

DeMario and his team were extremely professional and courteous. They were thorough with the work performed. I highly recommend Smoke Stacks!

Chimney inspectionsStove & fireplace cleaning+ Responsiveness+ Punctuality+ Quality
Terigee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Lone Star Chimney logoLone Star Chimney

Edgar came early at 9 am to do inspection and found some cracks and a few other things that needed attention. He explained the issues well and why they needed to be taken care of without being pushy. aHe pictures of problem areas and showed them to us. He was very thorough. And we ended up having him fix all the…

Chimney inspectionsChimney repair & restorationStove & fireplace cleaning+ Responsiveness+ Punctuality+ Quality

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of fireplace installation & repair).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1Unity Home Service LLC logoUnity Home Service LLCHouston, TXA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%100+30.8Experts Score= 100Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––A–5.00—
2Empire Flame fireplace and mantel logoEmpire Flame fireplace and mantelHouston, TXA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%99+30.5Experts Score= 100Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––A–5.00—
3FireplaceBlowersOnline.com logoFireplaceBlowersOnline.comMilwaukee, WIA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––A–5.00—
4Texas Family Chimney Care logoTexas Family Chimney CareHouston, TXA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%100+30.8Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––A–4.99—
5Top-Gas Fireplace Services logoTop-Gas Fireplace ServicesHouston, TXA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%99+30.5Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––A–4.98—
6Midwest Fireplace and Chimney Ltd. logoMidwest Fireplace and Chimney Ltd.Milwaukee, WIA 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%95+24.8Value 15%93+14.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.98—
7Lone Star Chimney logoLone Star ChimneyHouston, TXA 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%71+5Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAB4.97—
8Lords Chimney logoLords ChimneyHouston, TXA 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%96+6.8Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.94—
9A1 Chimney logoA1 ChimneyHouston, TXA 94How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%94+59.7Reliability 28%91+25.7Replies to reviews 8%100+8.2Experts Score= 94Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––AA4.94—
10Perfection Supply logoPerfection SupplyHouston, TXA 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%93+59.1Reliability 28%90+25.4Replies to reviews 8%100+8.2Experts Score= 93Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––AA4.84—
11Chimney Concepts logoChimney ConceptsMilwaukee, WIA 92How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%85+6Craft & service penalty93−0.7Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.91—
12Burlington Fireplace & Solar logoBurlington Fireplace & SolarMilwaukee, WIA 91How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%96+61Reliability 28%95+26.8Replies to reviews 8%45+3.7Experts Score= 91Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––AC4.96—

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.

Fireplace Installation & Repair at a glance

How the 22 fireplace installation & repair we rated compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A1986%
  • Grade B314%
  • Grade C00%
  • Grade D00%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up1464%
  • 4.80–4.89★627%
  • 4.60–4.79★29%
  • Below 4.60★00%

What customers praise

Share of Google review highlights.

  • Quality54220%
  • Professionalism66925%
  • Responsiveness52420%
  • Punctuality55421%
  • Value38614%

Was the price fair?

All price verdicts left with reviews.

Not enough data yet.

Price verdicts by year

Share calling it great / reasonable / overpriced.

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.