The Best Garbage Disposal Repair

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1Thornton & Grooms★ 4.90 on this job474 jobs reviewedusually $1–100iHow Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%4.90★Number of such jobs 25%474Overall Experts Score 20%86Job match= 89Stars are pulled toward the category average (4.85★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.89

2Pro the Distance Plumbing★ 4.98 on this job58 jobs reviewedusually $2,000+iHow Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%4.98★Number of such jobs 25%58Overall Experts Score 20%94Job match= 88Stars are pulled toward the category average (4.85★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.88

3Davis Plumbing & Repairs, LLC★ 4.94 on this job90 jobs reviewedusually $200–300iHow Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%4.94★Number of such jobs 25%90Overall Experts Score 20%93Job match= 87Stars are pulled toward the category average (4.85★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.87

4Benjamin Franklin Plumbing of NWA★ 5.00 on this job52 jobs reviewedusually $700–800iHow Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%5.00★Number of such jobs 25%52Overall Experts Score 20%86Job match= 87Stars are pulled toward the category average (4.85★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.87

5Burton's Plumbing & Heating★ 4.92 on this job156 jobs reviewedusually $100–200iHow Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%4.92★Number of such jobs 25%156Overall Experts Score 20%90Job match= 87Stars are pulled toward the category average (4.85★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.87

6Universal Plumbing and Sewer★ 4.89 on this job172 jobs reviewedusually $200–400iHow Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%4.89★Number of such jobs 25%172Overall Experts Score 20%84Job match= 84Stars are pulled toward the category average (4.85★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.84

7Franklin AC, Plumbing, & Electrical★ 4.94 on this job18 jobs reviewedusually $1–200iHow Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%4.94★Number of such jobs 25%18Overall Experts Score 20%96Job match= 79Stars are pulled toward the category average (4.85★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.79

8Best Plumbing★ 4.89 on this job44 jobs reviewedusually $600–800iHow Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%4.89★Number of such jobs 25%44Overall Experts Score 20%89Job match= 79Stars are pulled toward the category average (4.85★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.79

Job match = this company’s ★ on reviews Google tagged “Toilet repair” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about toilet repair

NNicole5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 hours ago★★★★★

Universal Plumbing and Sewer

Our experience with Universal Plumbing and Sewer was excellent. The technician was polite and explained exactly what needed to be done. He was very careful about making sure the environment was safe. The work was done in an efficient manner and everything was cleaned up when he was finished. He was even kind… Read full review

Paid $600–800Reasonable priceToilet repair

GGwendolyn1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Thornton & Grooms

We loved working with Zach at Thornton & Grooms\! He was knowledgeable, thorough, professional, and genuinely friendly\. He addressed our immediate concern, helped schedule a larger repair, and patiently guided us through a plan for future maintenance\. We truly appreciated his expertise, thoughtful recommendations,… Read full review

Reasonable priceToilet repair

CCindyLocal Guide · 27 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Burton's Plumbing & Heating

I have nothing but raves for Burtons Plumbing and Heating. They were on time, the tech was so pleasant and described what I needed in lay terms. Their services fees are more than reasonable. Give them a call, you can't go wrong.

Paid $500–600Great priceToilet repairWater tank repair

Meghan12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Benjamin Franklin Plumbing of NWA

Incredible job well done. Thank you to our plumber Adam who confirmed our suspicions and went above and beyond for our toilet repairs. We live in a new build and the installs were not sufficient. Adam was able to properly apply two wax rings for each toilet and reinstall with no extra caulking needed. I appreciate… Read full review

Paid $400–600Reasonable priceToilet repairToilet installation

KrisLocal Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Franklin AC, Plumbing, & Electric…

These guys are great, did great and answered all the questions. Highly recommend them.

Great priceToilet repairInstallationToilet installation

KKathryn1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Universal Plumbing and Sewer

Timely and courteous service. Sean S was very professional. He was able to correct all of our plumbing issues.

Paid $200–400Toilet repairPlumbing leak detection

Overall ratings

Experts Score 0–100iExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of garbage disposal repair).

#	Company	ScoreiExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.	FactorsiFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.	★iGoogle star rating as shown on Google Maps.	Typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1	DW Drain CleaningDearborn, MI	A 98iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%92+14Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AA–AA–	5.00	$351
2	Dixie Plumbing and DrainsLowell, AR	A 97iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%94+24.5Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AAAAA–	4.98	$351
3	Franklin AC, Plumbing, & ElectricalLowell, AR	A 96iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AAAAAA	4.96	$227
4	Pro the Distance PlumbingLowell, AR	A 94iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AAAAAA	4.94	$573
5	Pure Comfort Heating, Cooling, Electrical & PlumbingLowell, AR	A 94iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AAAAAA	4.94	$410
6	CB Plumbing Services, LLCLowell, AR	A 94iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AAAAAA	4.95	$1.6k
7	Davis Plumbing & Repairs, LLCLowell, AR	A 93iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AAAAAA	4.90	$393
8	Burton's Plumbing & HeatingDearborn, MI	A 90iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%58+4.1Craft & service penalty96−0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AAAAAC	4.91	$292
9	Best PlumbingDearborn, MI	A 89iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%22+1.6Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AAAAAD	4.92	$453
10	LPLane Plumbing IncDearborn, MI	A 87iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%24+1.7Craft & service penalty99−0.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AAAAAD	4.87	$417
11	Benjamin Franklin Plumbing of NWALowell, AR	A 86iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%73+10.3Replies to reviews 7%100+7.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AAABAA	4.88	$460
12	Thornton & GroomsDearborn, MI	A 86iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty86−1.4Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AAAAAA	4.85	$227

What jobs cost

What customers paid, from the price Google asks reviewers to report.

Garbage Disposal Repair at a glance

How the 20 garbage disposal repair we rated compare, and what customers praise most.

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.