Experts Reviews · 2026 Ratings

The Best Gas Contractors

We graded 26 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$366typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
98%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.88★average ratingPlain average of every Google star rating we collected for these companies.
2%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 8,065 Google reviews of 26 top-rated gas contractors nationwide. Updated October 28, 2026.

Find the right company for your job

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Best gas contractors for water heater repair

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Typical priceMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).$192
Middle half paid25th to 75th percentile of reported prices: half of all customers paid inside this range.$104–$380
Said fair or greatOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
Reviews of this jobNumber of Google reviews in this category tagged with the job.143
124 Hr. Emergency Plumbing & Hot Water Heater logo24 Hr. Emergency Plumbing & Hot Water Heater★ 5.00 on this job24 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “Water heater repair”:Stars on this job 55%5.00★Number of such jobs 25%24Overall Experts Score 20%93Job match= 94Stars are pulled toward the category average (4.88★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.94
2Quix Plumbing Service logoQuix Plumbing Service★ 5.00 on this job20 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Water heater repair”:Stars on this job 55%5.00★Number of such jobs 25%20Overall Experts Score 20%83Job match= 90Stars are pulled toward the category average (4.88★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.90
3Sun City Plumbing & Heating logoSun City Plumbing & Heating★ 4.88 on this job33 jobs reviewedusually $1–200How Job match is calculatedBuilt only from reviews Google tagged “Water heater repair”:Stars on this job 55%4.88★Number of such jobs 25%33Overall Experts Score 20%91Job match= 89Stars are pulled toward the category average (4.88★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.89
4Mississippi Plumbing Solutions - Formerly Reid Plumbing logoMississippi Plumbing Solutions - Formerly Reid Plumbing★ 5.00 on this job14 jobs reviewedusually $200–400How Job match is calculatedBuilt only from reviews Google tagged “Water heater repair”:Stars on this job 55%5.00★Number of such jobs 25%14Overall Experts Score 20%91Job match= 89Stars are pulled toward the category average (4.88★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.89
5Maddox Plumbing Inc logoMaddox Plumbing Inc★ 5.00 on this job17 jobs reviewedusually $1–200How Job match is calculatedBuilt only from reviews Google tagged “Water heater repair”:Stars on this job 55%5.00★Number of such jobs 25%17Overall Experts Score 20%80Job match= 88Stars are pulled toward the category average (4.88★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.88
6Serve-Well Plumbing & Heating Inc logoServe-Well Plumbing & Heating Inc★ 5.00 on this job10 jobs reviewedusually $400–600How Job match is calculatedBuilt only from reviews Google tagged “Water heater repair”:Stars on this job 55%5.00★Number of such jobs 25%10Overall Experts Score 20%97Job match= 87Stars are pulled toward the category average (4.88★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.87
7JD Plumbing logoJD Plumbing★ 5.00 on this job4 jobs reviewedusually $100–200How Job match is calculatedBuilt only from reviews Google tagged “Water heater repair”:Stars on this job 55%5.00★Number of such jobs 25%4Overall Experts Score 20%98Job match= 80Stars are pulled toward the category average (4.88★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.80
8Semper Fi Plumbing logoSemper Fi Plumbing★ 5.00 on this job4 jobs reviewedusually $2,000+How Job match is calculatedBuilt only from reviews Google tagged “Water heater repair”:Stars on this job 55%5.00★Number of such jobs 25%4Overall Experts Score 20%83Job match= 77Stars are pulled toward the category average (4.88★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.77

Job match = this company’s ★ on reviews Google tagged “Water heater repair” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about water heater repair

Dallas9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Mississippi Plumbing Solutions - Formerly Reid Plumbing logoMississippi Plumbing Solutions - …

These guys are top notch. They were really quick to get out and help me in pinch. They were super thorough and well educated on what they were doing. 10/10 recommend

Plumbing pipe repairOutdoor plumbing system repairWater heater repair
GaryLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Sun City Plumbing & Heating logoSun City Plumbing & Heating

Aaron and Ruben were great! Very professional and helpful. Came by to flush the water heater. Good news--wasn't as goo filled as I thought! They had answers to all my current and future water heater questions (gas vs. electric, tank vs. tankless, etc.) Plus, Aaron's got jokes!

Reasonable priceWater heater repair
Eileen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Serve-Well Plumbing & Heating Inc logoServe-Well Plumbing & Heating Inc

This was my second experience with this company— first time was last year — and both times I found their technicians to be professional and very knowledgeable. I won’t hesitate to call them in the future.

Paid $400–600Reasonable priceWater heater repairPlumbing leak repair
Tricia11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Semper Fi Plumbing logoSemper Fi Plumbing

Oh my goodness! Semper Fi is the best! Chuck called me right away after leaving a message with the kindest lady. He was so much fun to talk with on the phone while figuring out what my plumbing issue was. He kept me posted on his arrival and was as much fun in person, he did a great job and I was so happy he…

Paid $2,000+Not sureWater heater installationWater heater repair
Katima5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
24 Hr. Emergency Plumbing & Hot Water Heater logo24 Hr. Emergency Plumbing & Hot W…

Thank you to Candace and Robert for coming to do an emergency evaluation and change of our leaking water heater. Their response was prompt, and they fully addressed any questions and concerns that we had.

Water heater installationWater heater repair
RobertLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Maddox Plumbing Inc logoMaddox Plumbing Inc

Adam was here on time able to fix the problem easily. He and his consultant on the phone were very knowledgeable and I would highly recommend Maddox plumbing.

Water heater repair

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of gas contractors).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1Brooklyn Plumber Co logoBrooklyn Plumber CoNew York, NYA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00$114
2Mark Henry Plumbing and Heating Corp logoMark Henry Plumbing and Heating CorpNew York, NYA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00$353
3Brooklyn Plumber logoBrooklyn PlumberNew York, NYA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–4.98$228
4JD Plumbing logoJD PlumbingPorterville, CAA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.98$352
5Serve-Well Plumbing & Heating Inc logoServe-Well Plumbing & Heating IncNew York, NYA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%94+24.5Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.97$1.0k
6Queens Plumber logoQueens PlumberNew York, NYA 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%93+24.3Value 15%100+15.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–4.96$114
7Just For You Plumbing and Heating logoJust For You Plumbing and HeatingPorterville, CAA 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%95+65.8Reliability 31%94+28.9Experts Score= 95Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––––4.94—
8Springfield Heating, Air & Plumbing logoSpringfield Heating, Air & PlumbingCanton, MSA 94How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.94$322
924 Hr. Emergency Plumbing & Hot Water Heater logo24 Hr. Emergency Plumbing & Hot Water HeaterNew York, NYA 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%99+7Craft & service penalty91−0.9Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.92$580
10Sun City Plumbing & Heating logoSun City Plumbing & HeatingLas Cruces, NMA 91How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%84+5.9Craft & service penalty89−1.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.89$478
11Mississippi Plumbing Solutions - Formerly Reid Plumbing logoMississippi Plumbing Solutions - Formerly Reid PlumbingCanton, MSA 91How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%99+14Replies to reviews 7%44+3.1Craft & service penalty99−0.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAC4.95$325
12A&E NYC Plumbing logoA&E NYC PlumbingNew York, NYA 89How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%68+4.8Craft & service penalty99−0.1Momentum penalty74−2.6Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAABB4.95$732

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
Plumbing pipe repair$228$388$988100%
Toilet repair$124$251$41797%
Drain cleaning$148$250$39399%
Plumbing leak detection$122$268$45495%
Water heater installation$1.1k$1.6k$2.4k99%
HVAC system maintenance$161$264$353100%
Faucet repair$104$209$32497%
A/C system maintenance$114$248$49598%
A/C system repair$228$351$92398%
Faucet installation$161$258$38396%
HVAC system repair$166$295$680100%
Water heater repair$104$192$380100%

Gas Contractors at a glance

How the 26 gas contractors we rated compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A1973%
  • Grade B415%
  • Grade C14%
  • Grade D28%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up1246%
  • 4.80–4.89★727%
  • 4.60–4.79★519%
  • Below 4.60★28%

What customers praise

Share of Google review highlights.

  • Quality1,43520%
  • Professionalism1,67824%
  • Responsiveness1,50421%
  • Punctuality1,38019%
  • Value1,09715%

Was the price fair?

All price verdicts left with reviews.

  • Great price54537%
  • Reasonable79755%
  • Overpriced312%
  • Not sure836%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.