Experts Reviews · 2026 Ratings

The Best Hair Salons

We graded 101 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$58typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
100%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.82★average ratingPlain average of every Google star rating we collected for these companies.
2.9%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 25,168 Google reviews of 101 top-rated hair salons nationwide. Updated October 29, 2026.

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Best hair salons for massage

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1Pure Natur Salon & Spa logoPure Natur Salon & Spa★ 4.98 on this job44 jobs reviewedusually $100–120How Job match is calculatedBuilt only from reviews Google tagged “Massage”:Stars on this job 55%4.98★Number of such jobs 25%44Overall Experts Score 20%84Job match= 93Stars are pulled toward the category average (4.82★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.93
2Jessie Tomme' Salon logoJessie Tomme' Salon★ 5.00 on this job16 jobs reviewedusually $40–60How Job match is calculatedBuilt only from reviews Google tagged “Massage”:Stars on this job 55%5.00★Number of such jobs 25%16Overall Experts Score 20%92Job match= 87Stars are pulled toward the category average (4.82★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.87
3Neatbeat logoNeatbeat★ 5.00 on this job13 jobs reviewedusually $200+How Job match is calculatedBuilt only from reviews Google tagged “Massage”:Stars on this job 55%5.00★Number of such jobs 25%13Overall Experts Score 20%84Job match= 84Stars are pulled toward the category average (4.82★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.84
4Copperfalls Aveda Spa and Salon logoCopperfalls Aveda Spa and Salon★ 5.00 on this job4 jobs reviewedusually $100–120How Job match is calculatedBuilt only from reviews Google tagged “Massage”:Stars on this job 55%5.00★Number of such jobs 25%4Overall Experts Score 20%77Job match= 72Stars are pulled toward the category average (4.82★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.72

Job match = this company’s ★ on reviews Google tagged “Massage” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about massage

Donna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Copperfalls Aveda Spa and Salon logoCopperfalls Aveda Spa and Salon

Always professional and perfect. I have never been disappointed with anything or anyone at Copperfalls in 20 year.

Paid $100–120Skin treatmentsFacial treatmentsHaircut
N7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Jessie Tomme' Salon logoJessie Tomme' Salon

I love my haircut by Bella and enjoyed the entire experience at this salon! The chair massage was an unexpected treat. This summer has been an extremely hectic one, and I felt all that tension melt away! Bella listened to my ideas for a new look, offered advice and didn't rush to start cutting. She wanted to be sure…

Shampoo & conditioningMassageService not listed
JasonLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Pure Natur Salon & Spa logoPure Natur Salon & Spa

Haley was very welcoming, prompt and courteous. Her massage was awesome. The experience was a good one and worth the money spent

Paid $100–120Massage
Rebecca7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Neatbeat logoNeatbeat

Zoe and Danielle were both amazing. They took the time to learn about my hair and my preferences. She recommended products that made my hair look and feel so much better. The color is perfect. I love the environment, energy, and pampering I received! Thank you all!

Paid $200+Shampoo & conditioningHair glazingHaircut
AngelaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Copperfalls Aveda Spa and Salon logoCopperfalls Aveda Spa and Salon

Copperfalls is a wonderful spa, hair and nail salon. Everyone who works there is super nice, helpful and great ar their jobs, from hair cuts to facials to massages and pedicures! Kory is simply the best for massage, and one of the kindest humans on the planet.

Paid $80–100HaircutMassageService not listed
Mariah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Pure Natur Salon & Spa logoPure Natur Salon & Spa

Today, I had my first massage with Hallie and it was an amazing experience! I am 16 weeks pregnant so I got a prenatal massage and she made sure I was comfortable the whole time. I will definitely be coming back! I have also had a massage from Janice as well and she is also amazing! You can’t go wrong either one!

Paid $100–120Massage

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of hair salons).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1Salon Rogue logoSalon RogueLouisville, KYA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%99+30.5Experts Score= 100Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––A–5.00$194
2Haven and Hue Hair Salon logoHaven and Hue Hair SalonReno, NVA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––A–5.00$93
3Milani Salon & Suites logoMilani Salon & SuitesHastings, MNA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––A–5.00$61
4GloGal Sunless Tanning logoGloGal Sunless TanningHastings, MNA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%97+14.8Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00—
5Saru Eyebrow Threading Beauty SalonCastle Pines, COA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%96+29.5Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––A–5.00$24
6Citlali Cruz Haircut Specialist logoCitlali Cruz Haircut SpecialistEdinburg, TXA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%97+29.8Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––A–5.00—
7Tammy Kiefer|Southern Serenity Salon and Spa logoTammy Kiefer|Southern Serenity Salon and SpaO'Fallon, ILA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%96+29.5Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––A–5.00$89
8Beautifully Crazy by Lizze B logoBeautifully Crazy by Lizze BHastings, MNA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%97+29.8Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––A–5.00$48
9Kindred Hair Space logoKindred Hair SpaceReno, NVA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%94+28.9Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––A–4.98$195
10Jillian Rose - The Beauty Project logoJillian Rose - The Beauty ProjectReno, NVA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%93+14.2Craft & service penalty99−0.1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00$103
11Reflections Hair and Day Spa logoReflections Hair and Day SpaCastle Pines, COA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%95+29.2Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––A–5.00$100
12The Green Bamboo Skin Spa & Education Center, Karin Besser LSCT logoThe Green Bamboo Skin Spa & Education Center, Karin Besser LSCTGreeneville, TNA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%95+24.8Value 15%97+14.8Craft & service penalty99−0.1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00$69

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
Haircut$27$38$530%
Hairstyling$27$38$66100%
Hair coloring$101$146$2140%
Shampoo & conditioning$35$63$1360%
Hair highlighting$123$184$2140%
Blowouts$41$56$1090%
Balayage$190$282$4260%
Long haircut$25$30$350%
Pedicure$48$56$71100%
Kids' cuts$17$27$350%
Curly hair$30$43$580%
Manicure$45$56$730%

Hair Salons at a glance

How the 101 hair salons we rated compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A6463%
  • Grade B3434%
  • Grade C11%
  • Grade D22%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up4747%
  • 4.80–4.89★2929%
  • 4.60–4.79★2323%
  • Below 4.60★22%

What customers praise

Share of Google review highlights.

  • Quality1,58630%
  • Professionalism1,66431%
  • Responsiveness00%
  • Punctuality1,04920%
  • Value1,07420%

Was the price fair?

All price verdicts left with reviews.

  • Great price650%
  • Reasonable650%
  • Overpriced00%
  • Not sure00%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.