Experts Reviews · 2026 Ratings

The Best Heat Pump Installation Services

We graded 50 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$453typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
97%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.87★average ratingPlain average of every Google star rating we collected for these companies.
2%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 51,963 Google reviews of 50 top-rated heat pump installation services nationwide. Updated November 1, 2026.

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Best heat pump installation services for HVAC system repair

Clear ✕
Typical priceMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).$454
Middle half paid25th to 75th percentile of reported prices: half of all customers paid inside this range.$209–$1.2k
Said fair or greatOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%
Reviews of this jobNumber of Google reviews in this category tagged with the job.2,969
1IRBIS Air Plumbing Electrical logoIRBIS Air Plumbing Electrical★ 5.00 on this job195 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%5.00★Number of such jobs 25%195Overall Experts Score 20%93Job match= 96Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.96
2Clear Comfort Air Conditioning & Heating – Orlando logoClear Comfort Air Conditioning & Heating – Orlando★ 5.00 on this job109 jobs reviewedusually $700–800How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%5.00★Number of such jobs 25%109Overall Experts Score 20%95Job match= 94Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.94
3AAA Furnace & A/C logoAAA Furnace & A/C★ 4.99 on this job121 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%4.99★Number of such jobs 25%121Overall Experts Score 20%90Job match= 93Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.93
4Pacific Heating, Cooling, Plumbing & Electrical logoPacific Heating, Cooling, Plumbing & Electrical★ 4.91 on this job300 jobs reviewedusually $100–200How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%4.91★Number of such jobs 25%300Overall Experts Score 20%93Job match= 92Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.92
5ASR Services - Heating & Air Conditioning logoASR Services - Heating & Air Conditioning★ 5.00 on this job59 jobs reviewedusually $200–400How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%5.00★Number of such jobs 25%59Overall Experts Score 20%96Job match= 91Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.91
6White Heating & Air Conditioning logoWhite Heating & Air Conditioning★ 4.93 on this job237 jobs reviewedusually $200–400How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%4.93★Number of such jobs 25%237Overall Experts Score 20%89Job match= 91Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.91
7Ozone Service logoOzone Service★ 5.00 on this job42 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%5.00★Number of such jobs 25%42Overall Experts Score 20%99Job match= 90Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.90
8Armstrong Air & Electric logoArmstrong Air & Electric★ 4.91 on this job312 jobs reviewedusually $200–400How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%4.91★Number of such jobs 25%312Overall Experts Score 20%82Job match= 89Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.89

Job match = this company’s ★ on reviews Google tagged “HVAC system repair” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about HVAC system repair

Ken1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 14 hours ago★★★★★
AAA Furnace & A/C logoAAA Furnace & A/C

Arrived on time. Clean and wore covers on his shoes. Diagnosed problem and clearly communicated it. Had correct part in his van. Fixed and my elderly tenant is nice and warm, which is the most important outcome. Billing system is efficient and I got a clear receipt quickly so I can pay and do my accounting. Replaced…

Paid $2,000+Reasonable priceHVAC system repair
Samantha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Armstrong Air & Electric logoArmstrong Air & Electric

Nick C was polite and did a wonderful job helping me understand what was going wrong with my AC system and what needs to happen going forward. I appreciate that Armstrong got him out to my home on short notice and I feel valued as a customer.

HVAC system repairHVAC system maintenance
LisaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★
Pacific Heating, Cooling, Plumbing & Electrical logoPacific Heating, Cooling, Plumbin…

Very clear and knowledgeable team and they came in corrected the problem quickly and efficiently. Extremely professional. Heat restored to the house.

Paid $1–100Great priceHeating system repair+ Responsiveness+ Punctuality+ Quality
Deirdre13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
White Heating & Air Conditioning logoWhite Heating & Air Conditioning

Trever and Jason did a great job of getting a mini split installed at my house. Good communication and workmanship. Very professional, polite and efficient.

Paid $2,000+Not sureHVAC system repair+ Professionalism
Derrick7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
ASR Services - Heating & Air Conditioning logoASR Services - Heating & Air Cond…

Javon was very professional and quickly diagnosed and repaired the ac problem. Unit is running well now. ASR always come through for our church with honest, professional and excellent service

Paid $200–400Reasonable priceHVAC system repair
Bruce8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
AAA Furnace & A/C logoAAA Furnace & A/C

Tyler from AAA Furnace was prompt, thorough, expert and courteous. We had deferred maintenance issues and he addressed them all. Super impressed. 10/10.

Paid $1,000–1,200Reasonable priceHVAC system repairHVAC system maintenance

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of heat pump installation services).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1Legion Cooling LLC logoLegion Cooling LLCWinter Garden, FLA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00$292
2Unisystems Heating & AC LLC logoUnisystems Heating & AC LLCPacific, WAA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00$2.8k
3Ozone Service logoOzone ServiceSan Jose, CAA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–4.99$1.2k
4Big Horn Heating and Cooling logoBig Horn Heating and CoolingBillings, MTA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty92−0.8Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.98$114
5Platinum HVAC LLC logoPlatinum HVAC LLCBillings, MTA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%95+24.8Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.98$454
6Mr. Poppy Air, Electric, and Heating logoMr. Poppy Air, Electric, and HeatingOakland, CAA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%99+7Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AAA4.97$6.1k
7Absolute Heating & Cooling logoAbsolute Heating & CoolingPacific, WAA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.94$432
8ASR Services - Heating & Air Conditioning logoASR Services - Heating & Air ConditioningWinter Garden, FLA 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%57+4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAC4.97$209
9California HVAC logoCalifornia HVACOakland, CAA 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.95$351
10Greener Cleaner Heating & Air logoGreener Cleaner Heating & AirPacific, WAA 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%78+5.5Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AAB4.98$1.2k
11Ranger Heating & Cooling logoRanger Heating & CoolingPacific, WAA 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.93$648
12Clear Comfort Air Conditioning & Heating – Orlando logoClear Comfort Air Conditioning & Heating – OrlandoWinter Garden, FLA 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty99−0.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.97$554

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
HVAC system maintenance$114$248$45398%
HVAC system repair$209$454$1.2k96%
A/C system maintenance$78$198$35197%
Heating system maintenance$78$166$29399%
Heating system installation$1.4k$1.9k$2.4k99%
Install AC$1.6k$2.4k$3.7k99%
A/C system repair$227$383$61197%
Heating system repair$188$379$86797%
Install thermostat$275$423$72199%
Installation$1.4k$2.1k$2.8k96%
Repair HVAC$57$283$73899%
HVAC duct & vent cleaning$538$699$94298%

Heat Pump Installation Services at a glance

How the 50 heat pump installation services we rated compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A4590%
  • Grade B24%
  • Grade C36%
  • Grade D00%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up3162%
  • 4.80–4.89★1632%
  • 4.60–4.79★36%
  • Below 4.60★00%

What customers praise

Share of Google review highlights.

  • Quality9,41220%
  • Professionalism11,44124%
  • Responsiveness9,81021%
  • Punctuality9,63620%
  • Value6,79514%

Was the price fair?

All price verdicts left with reviews.

  • Great price2,78428%
  • Reasonable6,04461%
  • Overpriced3053%
  • Not sure7808%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.