Experts Reviews · 2026 Ratings

The Best Heat Pump Installation Services

We graded 50 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$453typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
97%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.87★average ratingPlain average of every Google star rating we collected for these companies.
2%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 51,963 Google reviews of 50 top-rated heat pump installation services nationwide. Updated November 1, 2026.

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Best heat pump installation services for toilet repair

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Typical priceMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).$388
Middle half paid25th to 75th percentile of reported prices: half of all customers paid inside this range.$251–$667
Said fair or greatOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%
Reviews of this jobNumber of Google reviews in this category tagged with the job.412
1Rainaldi Home Services logoRainaldi Home Services★ 4.86 on this job332 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%4.86★Number of such jobs 25%332Overall Experts Score 20%78Job match= 85Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.85
2Jazz Heating, Air Conditioning and Plumbing logoJazz Heating, Air Conditioning and Plumbing★ 5.00 on this job11 jobs reviewedusually $200–300How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%5.00★Number of such jobs 25%11Overall Experts Score 20%87Job match= 79Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.79
3Williams Plumbing & Heating logoWilliams Plumbing & Heating★ 4.93 on this job14 jobs reviewedusually $200–300How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%4.93★Number of such jobs 25%14Overall Experts Score 20%81Job match= 76Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.76
4Fuse HVAC, Refrigeration, Electrical & Plumbing logoFuse HVAC, Refrigeration, Electrical & Plumbing★ 5.00 on this job5 jobs reviewedusually $2,000+How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%5.00★Number of such jobs 25%5Overall Experts Score 20%84Job match= 73Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.73
5Benjamin Franklin Plumbing Billings logoBenjamin Franklin Plumbing Billings★ 4.90 on this job21 jobs reviewedusually $200–400How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%4.90★Number of such jobs 25%21Overall Experts Score 20%57Job match= 71Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.71
6Pro-Tech Air Conditioning & Plumbing Service, Inc logoPro-Tech Air Conditioning & Plumbing Service, Inc★ 4.88 on this job16 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%4.88★Number of such jobs 25%16Overall Experts Score 20%50Job match= 67Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.67
7Brown Plumbing & Heating logoBrown Plumbing & Heating★ 4.56 on this job16 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%4.56★Number of such jobs 25%16Overall Experts Score 20%48Job match= 50Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.50

Job match = this company’s ★ on reviews Google tagged “Toilet repair” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about toilet repair

LkLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 22 hours ago★★★★
Rainaldi Home Services logoRainaldi Home Services

They were very prompt with communication, scheduling and lining up the appointment. The Plumber that came to the house was very informative and respectful of our home. My only concern was the cost - over $600 for an hour (or less) On site to replace the wax seal was overpriced. Great service otherwise.

Paid $600–800OverpricedToilet repair
Jan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★
Rainaldi Home Services logoRainaldi Home Services

Chris B was our tech today. Very professional in every way. He answered all our questions we asked of him and he went as far as to give us several suggestions. Thank you again Chris B.

Reasonable priceToilet repair+ Responsiveness+ Punctuality+ Quality
JimLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
Rainaldi Home Services logoRainaldi Home Services

Service was provided by Jonathan Manglardi. Arrived promptly. Neat in appearance. Very personable .Worked on two ac units. Clear explanation of the work performed. Reasonable fee. No upcharges. Rinaldi has performed plumbing and ac work at our various properties. Very responsive. Easy appt making. Quality work.

Toilet repair+ Responsiveness+ Punctuality+ Quality
MadisonLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★
Rainaldi Home Services logoRainaldi Home Services

Our technician, Roderick, was very knowledgeable and personable. Not overly pushy, like some techs with some companies are. Just factual "this is what the problem is, this is why this thing works this way, this is what I recommend to fix it" etc. While I wasn't expecting it to cost *quite* so much, that's just how…

Paid $1,800–2,000OverpricedToilet repairHVAC system maintenanceA/C system maintenance
Lisa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Rainaldi Home Services logoRainaldi Home Services

Our technician was Chris B. And he was awesome. We needed help for something I had dropped down the drain and toilet that wouldn’t stop running. So many technicians and companies now try to upsell you. That’s not this tech or this company. They worked my problem with no extra. Highly recommend this tech and company.

Toilet repairPlumbing pipe repair
Sherry7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Rainaldi Home Services logoRainaldi Home Services

I had a foreign object flush down my toilet. I had the pleasure of working with the plumber Brandon Turner. He was so calm and friendly. Brandon was experienced and provided so much information on things to look out for when foreign objects get stuck in the pipping. He also provided some options for the future that can make the process easier.

Great priceToilet repair

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of heat pump installation services).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1Legion Cooling LLC logoLegion Cooling LLCWinter Garden, FLA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00$292
2Unisystems Heating & AC LLC logoUnisystems Heating & AC LLCPacific, WAA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00$2.8k
3Ozone Service logoOzone ServiceSan Jose, CAA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–4.99$1.2k
4Big Horn Heating and Cooling logoBig Horn Heating and CoolingBillings, MTA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty92−0.8Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.98$114
5Platinum HVAC LLC logoPlatinum HVAC LLCBillings, MTA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%95+24.8Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.98$454
6Mr. Poppy Air, Electric, and Heating logoMr. Poppy Air, Electric, and HeatingOakland, CAA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%99+7Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AAA4.97$6.1k
7Absolute Heating & Cooling logoAbsolute Heating & CoolingPacific, WAA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.94$432
8ASR Services - Heating & Air Conditioning logoASR Services - Heating & Air ConditioningWinter Garden, FLA 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%57+4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAC4.97$209
9California HVAC logoCalifornia HVACOakland, CAA 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.95$351
10Greener Cleaner Heating & Air logoGreener Cleaner Heating & AirPacific, WAA 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%78+5.5Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AAB4.98$1.2k
11Ranger Heating & Cooling logoRanger Heating & CoolingPacific, WAA 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.93$648
12Clear Comfort Air Conditioning & Heating – Orlando logoClear Comfort Air Conditioning & Heating – OrlandoWinter Garden, FLA 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty99−0.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.97$554

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
HVAC system maintenance$114$248$45398%
HVAC system repair$209$454$1.2k96%
A/C system maintenance$78$198$35197%
Heating system maintenance$78$166$29399%
Heating system installation$1.4k$1.9k$2.4k99%
Install AC$1.6k$2.4k$3.7k99%
A/C system repair$227$383$61197%
Heating system repair$188$379$86797%
Install thermostat$275$423$72199%
Installation$1.4k$2.1k$2.8k96%
Repair HVAC$57$283$73899%
HVAC duct & vent cleaning$538$699$94298%

Heat Pump Installation Services at a glance

How the 50 heat pump installation services we rated compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A4590%
  • Grade B24%
  • Grade C36%
  • Grade D00%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up3162%
  • 4.80–4.89★1632%
  • 4.60–4.79★36%
  • Below 4.60★00%

What customers praise

Share of Google review highlights.

  • Quality9,41220%
  • Professionalism11,44124%
  • Responsiveness9,81021%
  • Punctuality9,63620%
  • Value6,79514%

Was the price fair?

All price verdicts left with reviews.

  • Great price2,78428%
  • Reasonable6,04461%
  • Overpriced3053%
  • Not sure7808%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.