Experts Reviews · 2026 Ratings

The Best Heat Pump Installation Services in Washington

We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$453typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
97%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.87★average ratingPlain average of every Google star rating we collected for these companies.
2%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 51,963 Google reviews of 50 top-rated heat pump installation services nationwide; 10 of them in Washington. Updated November 1, 2026.

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Best heat pump installation services in Washington for HVAC system maintenance

Clear ✕
Typical priceMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).$248
Middle half paid25th to 75th percentile of reported prices: half of all customers paid inside this range.$114–$453
Said fair or greatOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%
Reviews of this jobNumber of Google reviews in this category tagged with the job.6,078
1Pacific Heating, Cooling, Plumbing & Electrical logoPacific Heating, Cooling, Plumbing & Electrical★ 4.94 on this job1539 jobs reviewedusually $100–200How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%4.94★Number of such jobs 25%1539Overall Experts Score 20%93Job match= 94Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.94
2Greenwood Heating and Home Services logoGreenwood Heating and Home Services★ 4.95 on this job985 jobs reviewedusually $200–300How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%4.95★Number of such jobs 25%985Overall Experts Score 20%81Job match= 91Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.91
3Ranger Heating & Cooling logoRanger Heating & Cooling★ 4.96 on this job312 jobs reviewedusually $200–300How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%4.96★Number of such jobs 25%312Overall Experts Score 20%96Job match= 91Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.91
4Optimal HVAC logoOptimal HVAC★ 4.99 on this job112 jobs reviewedusually $100–200How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%4.99★Number of such jobs 25%112Overall Experts Score 20%92Job match= 88Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.88
5Absolute Heating & Cooling logoAbsolute Heating & Cooling★ 4.99 on this job94 jobs reviewedusually $300–400How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%4.99★Number of such jobs 25%94Overall Experts Score 20%97Job match= 88Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.88
6Serenity Air Heating & Air Conditioning logoSerenity Air Heating & Air Conditioning★ 4.96 on this job81 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%4.96★Number of such jobs 25%81Overall Experts Score 20%91Job match= 85Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.85
7Unisystems Heating & AC LLC logoUnisystems Heating & AC LLC★ 5.00 on this job19 jobs reviewedusually $2,000+How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%5.00★Number of such jobs 25%19Overall Experts Score 20%100Job match= 82Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.82
8Essential Heating and Air logoEssential Heating and Air★ 4.87 on this job131 jobs reviewedusually $1–100How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%4.87★Number of such jobs 25%131Overall Experts Score 20%83Job match= 78Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.78

Job match = this company’s ★ on reviews Google tagged “HVAC system maintenance” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about HVAC system maintenance

Neil2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 12 hours ago★★★★★
Serenity Air Heating & Air Conditioning logoSerenity Air Heating & Air Condit…

Serenity Air is trustworthy and has delivered exceptional service to our home for over a decade now. There is no other place to go for anything furnace or heat pump related.

Great priceHVAC system maintenance
Patti4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 hours ago★★★★★
Greenwood Heating and Home Services logoGreenwood Heating and Home Servic…

We are new to the Issaquah area and needed to have our HVAC system looked at. We chose Greenwood to come out for a maintenance check. Justin and Jose arrived as scheduled. They were both very knowledgeable, polite and efficient. We are very pleased with their work and have scheduled more services through them.

Reasonable priceHVAC system maintenance
MarkLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 21 hours ago★★★★★
Essential Heating and Air logoEssential Heating and Air

Did a great job. They came on time cleaned up nice guys. Would recommend them to anyone

Paid $2,000+Reasonable priceHVAC system repairHVAC system maintenanceHeating system installation
Susie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★
Pacific Heating, Cooling, Plumbing & Electrical logoPacific Heating, Cooling, Plumbin…

Jessie was professional, friendly and efficient. Great job! Welcome at my house anything me!

HVAC system maintenance
Eric1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Optimal HVAC logoOptimal HVAC

Would recommend this company to everyone. Not too many honest business owners, but this two brother company is the best!

Paid $600–800Great priceHVAC system maintenanceHeating system repair
tamara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★
Essential Heating and Air logoEssential Heating and Air

Excellent service from start to finish! The team was professional, friendly, and knowledgeable. They did a great job, and I really appreciate their hard work. I would highly recommend this HVAC company to anyone looking for reliable, quality service!

Great priceHVAC system repairHVAC system maintenance

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of heat pump installation services).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1Unisystems Heating & AC LLC logoUnisystems Heating & AC LLCPacific, WAA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00$2.8k
2Absolute Heating & Cooling logoAbsolute Heating & CoolingPacific, WAA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.94$432
3Greener Cleaner Heating & Air logoGreener Cleaner Heating & AirPacific, WAA 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%78+5.5Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AAB4.98$1.2k
4Ranger Heating & Cooling logoRanger Heating & CoolingPacific, WAA 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.93$648
5Pacific Heating, Cooling, Plumbing & Electrical logoPacific Heating, Cooling, Plumbing & ElectricalPacific, WAA 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.90$192
6Optimal HVAC logoOptimal HVACPacific, WAA 92How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%38+2.7Craft & service penalty93−0.7Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAD4.97$221
7Serenity Air Heating & Air Conditioning logoSerenity Air Heating & Air ConditioningPacific, WAA 91How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%73+5.2Craft & service penalty96−0.4Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAB4.92$498
8Tapps Electric, Heating & Air logoTapps Electric, Heating & AirPacific, WAA 87How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%38+2.7Craft & service penalty85−1.5Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAD4.90$585
9Essential Heating and Air logoEssential Heating and AirPacific, WAA 83How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%49+3.5Craft & service penalty99−0.1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAC4.85$1.6k
10Greenwood Heating and Home Services logoGreenwood Heating and Home ServicesPacific, WAA 81How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%83+20.1Value 14%78+11Replies to reviews 7%43+3Craft & service penalty89−1.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAABAC4.85$654

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
HVAC system maintenance$114$248$45398%
HVAC system repair$209$454$1.2k96%
A/C system maintenance$78$198$35197%
Heating system maintenance$78$166$29399%
Heating system installation$1.4k$1.9k$2.4k99%
Install AC$1.6k$2.4k$3.7k99%
A/C system repair$227$383$61197%
Heating system repair$188$379$86797%
Install thermostat$275$423$72199%
Installation$1.4k$2.1k$2.8k96%
Repair HVAC$57$283$73899%
HVAC duct & vent cleaning$538$699$94298%

Heat Pump Installation Services in Washington at a glance

How the 10 heat pump installation services we rated in Washington compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A10100%
  • Grade B00%
  • Grade C00%
  • Grade D00%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up880%
  • 4.80–4.89★220%
  • 4.60–4.79★00%
  • Below 4.60★00%

What customers praise

Share of Google review highlights.

  • Quality9,41220%
  • Professionalism11,44124%
  • Responsiveness9,81021%
  • Punctuality9,63620%
  • Value6,79514%

Was the price fair?

All price verdicts left with reviews.

  • Great price2,78428%
  • Reasonable6,04461%
  • Overpriced3053%
  • Not sure7808%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.