Experts Reviews · 2026 Ratings

The Best Heat Pump Installation Services in Pacific, WA

We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$453typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
97%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.87★average ratingPlain average of every Google star rating we collected for these companies.
2%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 51,963 Google reviews of 50 top-rated heat pump installation services nationwide; 10 of them in Pacific, WA. Updated November 1, 2026.

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Best heat pump installation services in Pacific for repair HVAC

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Typical priceMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).$283
Middle half paid25th to 75th percentile of reported prices: half of all customers paid inside this range.$57–$738
Said fair or greatOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%
Reviews of this jobNumber of Google reviews in this category tagged with the job.807
1Optimal HVAC logoOptimal HVAC★ 5.00 on this job24 jobs reviewedusually $100–200How Job match is calculatedBuilt only from reviews Google tagged “Repair HVAC”:Stars on this job 55%5.00★Number of such jobs 25%24Overall Experts Score 20%92Job match= 87Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.87
2Pacific Heating, Cooling, Plumbing & Electrical logoPacific Heating, Cooling, Plumbing & Electrical★ 4.85 on this job134 jobs reviewedusually $300–400How Job match is calculatedBuilt only from reviews Google tagged “Repair HVAC”:Stars on this job 55%4.85★Number of such jobs 25%134Overall Experts Score 20%93Job match= 87Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.87
3Ranger Heating & Cooling logoRanger Heating & Cooling★ 4.91 on this job35 jobs reviewedusually $300–400How Job match is calculatedBuilt only from reviews Google tagged “Repair HVAC”:Stars on this job 55%4.91★Number of such jobs 25%35Overall Experts Score 20%96Job match= 85Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.85
4Serenity Air Heating & Air Conditioning logoSerenity Air Heating & Air Conditioning★ 5.00 on this job8 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Repair HVAC”:Stars on this job 55%5.00★Number of such jobs 25%8Overall Experts Score 20%91Job match= 79Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.79
5Essential Heating and Air logoEssential Heating and Air★ 4.91 on this job11 jobs reviewedusually $2,000+How Job match is calculatedBuilt only from reviews Google tagged “Repair HVAC”:Stars on this job 55%4.91★Number of such jobs 25%11Overall Experts Score 20%83Job match= 76Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.76
6Absolute Heating & Cooling logoAbsolute Heating & Cooling★ 5.00 on this job4 jobs reviewedusually $200–400How Job match is calculatedBuilt only from reviews Google tagged “Repair HVAC”:Stars on this job 55%5.00★Number of such jobs 25%4Overall Experts Score 20%97Job match= 76Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.76
7Greenwood Heating and Home Services logoGreenwood Heating and Home Services★ 4.81 on this job31 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “Repair HVAC”:Stars on this job 55%4.81★Number of such jobs 25%31Overall Experts Score 20%81Job match= 75Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.75

Job match = this company’s ★ on reviews Google tagged “Repair HVAC” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about repair HVAC

ILocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Pacific Heating, Cooling, Plumbing & Electrical logoPacific Heating, Cooling, Plumbin…

Steve M is amazing technician. He is punctual, respectful, and known his job well. I had nothing but pleasure to work with him for the second time he came out to my house.

Paid $300–400Great priceA/C system maintenanceRepair HVAC
GraceLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Essential Heating and Air logoEssential Heating and Air

Kevin was an exceptional sales rep. Knowledgeable, responsive, respectful. The crew did a great job on a new furnace and hot water heater, heat pump install, old ducting replacement, and electrical panel upgrade. Very happy, highly recommend.

Heating system installationInstall thermostatRepair HVAC
Jim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Absolute Heating & Cooling logoAbsolute Heating & Cooling

I typically don’t leave reviews but I had such a great experience with Absolute it is warranted. There are a lot of HVAC companies out there to choose from and I’ve worked with a few over time. All I can say is I’m glad I had a second opinion on my HVAC issues. This is a very honest and dependable family owned…

Paid $1–200Great priceRepair HVAC
ALocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Greenwood Heating and Home Services logoGreenwood Heating and Home Servic…

Rafael from Greenwood Heating installed my Ecobee Premium thermostat this week. He arrived on time and let me know when he was on his way. He did a great job and took care to clean everything up once he finished. He also gave me plenty of opportunities to ask questions and walked me through the setup. I'm impressed by his professionalism and thoroughness.

Paid $200–400Not sureRepair HVAC
MattLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Optimal HVAC logoOptimal HVAC

Arrived on time and we're very communicative throughout the whole process! I knew I'd have to get my coolant refilled, and they checked with me on pricing before jumping into the service. Pricing and service were all 5 stars!

A/C system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Professionalism
JennyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★
Ranger Heating & Cooling logoRanger Heating & Cooling

They were all very knowledgeable. (3/24/25 install) Daniel came out to diagnose my issue and explained it very well and walked me through the auxiliary option. (1/16/26) I was so glad it was covered my the 12 month warranty. (2/09/26) Mike & Lucas came out to look over my unit and diagnose the issue. They saved my…

Paid $300–400Reasonable priceHVAC system repairRepair HVAC

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of heat pump installation services).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1Unisystems Heating & AC LLC logoUnisystems Heating & AC LLCPacific, WAA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00$2.8k
2Absolute Heating & Cooling logoAbsolute Heating & CoolingPacific, WAA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.94$432
3Greener Cleaner Heating & Air logoGreener Cleaner Heating & AirPacific, WAA 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%78+5.5Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AAB4.98$1.2k
4Ranger Heating & Cooling logoRanger Heating & CoolingPacific, WAA 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.93$648
5Pacific Heating, Cooling, Plumbing & Electrical logoPacific Heating, Cooling, Plumbing & ElectricalPacific, WAA 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.90$192
6Optimal HVAC logoOptimal HVACPacific, WAA 92How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%38+2.7Craft & service penalty93−0.7Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAD4.97$221
7Serenity Air Heating & Air Conditioning logoSerenity Air Heating & Air ConditioningPacific, WAA 91How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%73+5.2Craft & service penalty96−0.4Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAB4.92$498
8Tapps Electric, Heating & Air logoTapps Electric, Heating & AirPacific, WAA 87How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%38+2.7Craft & service penalty85−1.5Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAD4.90$585
9Essential Heating and Air logoEssential Heating and AirPacific, WAA 83How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%49+3.5Craft & service penalty99−0.1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAC4.85$1.6k
10Greenwood Heating and Home Services logoGreenwood Heating and Home ServicesPacific, WAA 81How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%83+20.1Value 14%78+11Replies to reviews 7%43+3Craft & service penalty89−1.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAABAC4.85$654

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
HVAC system maintenance$114$248$45398%
HVAC system repair$209$454$1.2k96%
A/C system maintenance$78$198$35197%
Heating system maintenance$78$166$29399%
Heating system installation$1.4k$1.9k$2.4k99%
Install AC$1.6k$2.4k$3.7k99%
A/C system repair$227$383$61197%
Heating system repair$188$379$86797%
Install thermostat$275$423$72199%
Installation$1.4k$2.1k$2.8k96%
Repair HVAC$57$283$73899%
HVAC duct & vent cleaning$538$699$94298%

Heat Pump Installation Services in Pacific, WA at a glance

How the 10 heat pump installation services we rated in Pacific, WA compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A10100%
  • Grade B00%
  • Grade C00%
  • Grade D00%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up880%
  • 4.80–4.89★220%
  • 4.60–4.79★00%
  • Below 4.60★00%

What customers praise

Share of Google review highlights.

  • Quality9,41220%
  • Professionalism11,44124%
  • Responsiveness9,81021%
  • Punctuality9,63620%
  • Value6,79514%

Was the price fair?

All price verdicts left with reviews.

  • Great price2,78428%
  • Reasonable6,04461%
  • Overpriced3053%
  • Not sure7808%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.