Experts Reviews · 2026 Ratings

The Best Hot Tub Spas

We graded 20 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

—typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
98%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.83★average ratingPlain average of every Google star rating we collected for these companies.
3.2%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 4,375 Google reviews of 20 top-rated hot tub spas nationwide. Updated November 1, 2026.

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Best hot tub spas for hairstyling

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1Pure Spa logoPure Spa★ 5.00 on this job9 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Hairstyling”:Stars on this job 55%5.00★Number of such jobs 25%9Overall Experts Score 20%69Job match= 88Stars are pulled toward the category average (4.83★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.88
2Le Spa by Warwick Melrose logoLe Spa by Warwick Melrose★ 5.00 on this job3 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Hairstyling”:Stars on this job 55%5.00★Number of such jobs 25%3Overall Experts Score 20%63Job match= 73Stars are pulled toward the category average (4.83★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.73

Job match = this company’s ★ on reviews Google tagged “Hairstyling” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about hairstyling

CatherineLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Pure Spa logoPure Spa

I have gone to this location for multiple services. This time was a haircut. Kennedy was excellent. She has ideas on what would work best for my hair, didn't overwhelm me with products I would need, and was pleasant to talk to. The spa as a whole is a very relaxing environment to be in. I was very happy with my service and will definitely go back.

Great priceHairstyling
Melinda11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Le Spa by Warwick Melrose logoLe Spa by Warwick Melrose

Go see Thee! I came in for a hair cut and blow out on my anniversary and wow, I don’t know my hair could look this good! Thee Viron Roe did a fabulous job, and he was so fun to talk to. He was so thoughtful too, and got me a slice of cheesecake to celebrate. What an angel! I feel amazing. I will definitely be back!

Reasonable priceHairstyling
Lisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Pure Spa logoPure Spa

Relaxed, quiet space for manis pedis and hair. Kind, thoughtful employees. They make you feel special! Thuy is the best with nails and Kennedy with hair. The staff is very special!

Reasonable priceHairstylingPedicureManicure
bethhudacky6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★
Pure Spa logoPure Spa

Pure Spa is my #1 go to spa in Dallas! It is in a great location and from the moment I walk in the door very relaxing from the music, kind and professional staff, and smells that relax and destress you. I have been going for years and have received treatments for laser hair removal, botox, and to get my hair colored. I highly recommend Pure Spa!

Reasonable priceHairstyling
KindleLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Pure Spa logoPure Spa

Excellent services! Staff was super accommodating and friendly. Flew from out of state to celebrate my mom for her birthday. We spent most of the day getting pampered, starting with a soak, then full body massage, body scrub (HIGHLY RECOMMEND), facial, mani/Pedi, and a hair treatment/blow out. Very relaxing and…

Reasonable priceSkin treatmentsHairstylingPedicure
JDLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Pure Spa logoPure Spa

Had a full spa day with my sister here, and it was wonderful! I wish I could remember my masseuse's name, but she was great. She asked where I wanted focus and really got out the tension. Majda did my facial and was really knowledgeable about skin care. I appreciated the process and advice. Thuy is a masterful…

Skin treatmentsHairstylingPedicure

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of hot tub spas).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1Isle Of Indulgence Spa logoIsle Of Indulgence SpaMemphis, TNA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00—
2DFW Hot Tub Services logoDFW Hot Tub ServicesDallas, TXA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%97+29.8Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––A–4.97—
3Germantown Pool Pros logoGermantown Pool ProsGermantown, TNA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%94+28.9Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––––5.00—
4Smith Pool | Pool Repairs, Maintenance, Renovations logoSmith Pool | Pool Repairs, Maintenance, RenovationsMemphis, TNA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%98+13.9Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AAA4.97—
5AGS Pool Services logoAGS Pool ServicesMemphis, TNA 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%94+24.5Value 15%92+14Craft & service penalty99−0.1Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00—
6The Spa Midtown logoThe Spa MidtownMemphis, TNA 89How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%83+5.9Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.90—
7Living Health Day Spa logoLiving Health Day SpaMemphis, TNA 87How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%74+5.2Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAB4.77—
8Urban Oasis Head Spa & Massage logoUrban Oasis Head Spa & MassageMemphis, TNA 85How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AB–AAA4.82—
9Covenant Pool And Landscape logoCovenant Pool And LandscapeMemphis, TNA 84How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%55+3.9Craft & service penalty99−0.1Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.ABAAAC4.89—
10Earth Tech Spa Dallas logoEarth Tech Spa DallasDallas, TXA 82How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%21+1.5Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AAD4.85—
11Southern Leisure Spas & Wellness - Dallas logoSouthern Leisure Spas & Wellness - DallasDallas, TXA 81How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%88+55.9Reliability 28%78+22Replies to reviews 8%88+7.2Momentum penalty60−4Experts Score= 81Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AB––BA4.91—
12ZaSpa Dallas Uptown logoZaSpa Dallas UptownDallas, TXB 79How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%85+20.6Value 14%84+11.9Replies to reviews 7%25+1.8Momentum penalty82−1.8Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AAD4.82—

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.

Hot Tub Spas at a glance

How the 20 hot tub spas we rated compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A1155%
  • Grade B945%
  • Grade C00%
  • Grade D00%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up735%
  • 4.80–4.89★840%
  • 4.60–4.79★525%
  • Below 4.60★00%

What customers praise

Share of Google review highlights.

  • Quality12940%
  • Professionalism12037%
  • Responsiveness278%
  • Punctuality227%
  • Value237%

Was the price fair?

All price verdicts left with reviews.

  • Great price32949%
  • Reasonable31647%
  • Overpriced142%
  • Not sure91%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.