Experts Reviews · 2026 Ratings

The Best Hot Tub Spas

We graded 20 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

—typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
98%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.83★average ratingPlain average of every Google star rating we collected for these companies.
3.2%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 4,375 Google reviews of 20 top-rated hot tub spas nationwide. Updated November 1, 2026.

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Best hot tub spas for skin treatments

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1Isle Of Indulgence Spa logoIsle Of Indulgence Spa★ 5.00 on this job61 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Skin treatments”:Stars on this job 55%5.00★Number of such jobs 25%61Overall Experts Score 20%100Job match= 94Stars are pulled toward the category average (4.83★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.94
2Earth Tech Spa Dallas logoEarth Tech Spa Dallas★ 4.95 on this job141 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Skin treatments”:Stars on this job 55%4.95★Number of such jobs 25%141Overall Experts Score 20%82Job match= 92Stars are pulled toward the category average (4.83★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.92
3Riviera Spa - Uptown Knox Travis Walk logoRiviera Spa - Uptown Knox Travis Walk★ 5.00 on this job22 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Skin treatments”:Stars on this job 55%5.00★Number of such jobs 25%22Overall Experts Score 20%74Job match= 82Stars are pulled toward the category average (4.83★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.82
4Woodhouse Spa - Dallas logoWoodhouse Spa - Dallas★ 4.95 on this job20 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Skin treatments”:Stars on this job 55%4.95★Number of such jobs 25%20Overall Experts Score 20%69Job match= 78Stars are pulled toward the category average (4.83★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.78
5Living Health Day Spa logoLiving Health Day Spa★ 5.00 on this job6 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Skin treatments”:Stars on this job 55%5.00★Number of such jobs 25%6Overall Experts Score 20%87Job match= 75Stars are pulled toward the category average (4.83★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.75
6Pure Spa logoPure Spa★ 4.80 on this job35 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Skin treatments”:Stars on this job 55%4.80★Number of such jobs 25%35Overall Experts Score 20%69Job match= 72Stars are pulled toward the category average (4.83★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.72
7The Spa Midtown logoThe Spa Midtown★ 5.00 on this job4 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Skin treatments”:Stars on this job 55%5.00★Number of such jobs 25%4Overall Experts Score 20%89Job match= 72Stars are pulled toward the category average (4.83★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.72
8Le Spa by Warwick Melrose logoLe Spa by Warwick Melrose★ 4.71 on this job7 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Skin treatments”:Stars on this job 55%4.71★Number of such jobs 25%7Overall Experts Score 20%63Job match= 60Stars are pulled toward the category average (4.83★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.60

Job match = this company’s ★ on reviews Google tagged “Skin treatments” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about skin treatments

Freddie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Earth Tech Spa Dallas logoEarth Tech Spa Dallas

Elizabeth did an excellent job with my facial, she explained every question and each step of my facial. It was very needed, I would recommend. Definitely purchased the facial peel andd melting collagen This was a special so know other components will be extra.

Reasonable priceSkin treatmentsFacial
CarltonLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Pure Spa logoPure Spa

Place is one of the best. Every service was top tier. I really can't find anything negative to say. They will have my business for a while.

Great priceSkin treatmentsPedicureManicure
kleep9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Riviera Spa - Uptown Knox Travis Walk logoRiviera Spa - Uptown Knox Travis …

Love riviera! I’ve been seeing Bella for facials, For a few months now, and she’s really helped clear up my skin and make me glow! I highly recommend Bella to anyone struggling with acne or any other skin concerns

Skin treatments
Emily9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Pure Spa logoPure Spa

Kristen is the absolute best! I always love seeing her and she has done wonders for my skin. I couldn’t recommend her more!

Reasonable priceSkin treatments
Denise5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Earth Tech Spa Dallas logoEarth Tech Spa Dallas

Loved the treatment so relaxing everyone was so nice my face looks and feels amazing I will definately be back

Great priceSkin treatments
Towanda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Earth Tech Spa Dallas logoEarth Tech Spa Dallas

This experience was transformative in so many ways. If you can imagine ever having a facial, then having some one very professional Her name is Dystinie to administer sensitive care and expertise. I felt like I had emerged from a cacoon and had received my metamorphosis. Into a Beautiful Monarch Butterfly. The…

Great priceSkin treatments

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of hot tub spas).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1Isle Of Indulgence Spa logoIsle Of Indulgence SpaMemphis, TNA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00—
2DFW Hot Tub Services logoDFW Hot Tub ServicesDallas, TXA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%97+29.8Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––A–4.97—
3Germantown Pool Pros logoGermantown Pool ProsGermantown, TNA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%94+28.9Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––––5.00—
4Smith Pool | Pool Repairs, Maintenance, Renovations logoSmith Pool | Pool Repairs, Maintenance, RenovationsMemphis, TNA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%98+13.9Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AAA4.97—
5AGS Pool Services logoAGS Pool ServicesMemphis, TNA 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%94+24.5Value 15%92+14Craft & service penalty99−0.1Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00—
6The Spa Midtown logoThe Spa MidtownMemphis, TNA 89How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%83+5.9Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.90—
7Living Health Day Spa logoLiving Health Day SpaMemphis, TNA 87How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%74+5.2Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAB4.77—
8Urban Oasis Head Spa & Massage logoUrban Oasis Head Spa & MassageMemphis, TNA 85How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AB–AAA4.82—
9Covenant Pool And Landscape logoCovenant Pool And LandscapeMemphis, TNA 84How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%55+3.9Craft & service penalty99−0.1Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.ABAAAC4.89—
10Earth Tech Spa Dallas logoEarth Tech Spa DallasDallas, TXA 82How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%21+1.5Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AAD4.85—
11Southern Leisure Spas & Wellness - Dallas logoSouthern Leisure Spas & Wellness - DallasDallas, TXA 81How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%88+55.9Reliability 28%78+22Replies to reviews 8%88+7.2Momentum penalty60−4Experts Score= 81Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AB––BA4.91—
12ZaSpa Dallas Uptown logoZaSpa Dallas UptownDallas, TXB 79How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%85+20.6Value 14%84+11.9Replies to reviews 7%25+1.8Momentum penalty82−1.8Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AAD4.82—

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.

Hot Tub Spas at a glance

How the 20 hot tub spas we rated compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A1155%
  • Grade B945%
  • Grade C00%
  • Grade D00%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up735%
  • 4.80–4.89★840%
  • 4.60–4.79★525%
  • Below 4.60★00%

What customers praise

Share of Google review highlights.

  • Quality12940%
  • Professionalism12037%
  • Responsiveness278%
  • Punctuality227%
  • Value237%

Was the price fair?

All price verdicts left with reviews.

  • Great price32949%
  • Reasonable31647%
  • Overpriced142%
  • Not sure91%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.