Experts Reviews · 2026 Ratings

The Best House Cleaning Services

We graded 124 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$247typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
97%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.88★average ratingPlain average of every Google star rating we collected for these companies.
2%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 28,781 Google reviews of 124 top-rated house cleaning services nationwide. Updated October 28, 2026.

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Best house cleaning services for pet stain & odor removal

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1Stanley Steemer★ 4.96 on this job179 jobs reviewedusually $150–200How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%4.96★Number of such jobs 25%179Overall Experts Score 20%94Job match= 95Stars are pulled toward the category average (4.88★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.95
2Pioneer Professional Carpet Care logoPioneer Professional Carpet Care★ 5.00 on this job25 jobs reviewedusually $200–250How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%5.00★Number of such jobs 25%25Overall Experts Score 20%99Job match= 88Stars are pulled toward the category average (4.88★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.88
3The Mighty Maids logoThe Mighty Maids★ 5.00 on this job4 jobs reviewedusually $250–300How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%5.00★Number of such jobs 25%4Overall Experts Score 20%86Job match= 74Stars are pulled toward the category average (4.88★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.74
4Merry Maids of Ft. Worth logoMerry Maids of Ft. Worth★ 4.50 on this job4 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%4.50★Number of such jobs 25%4Overall Experts Score 20%88Job match= 61Stars are pulled toward the category average (4.88★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.61

Job match = this company’s ★ on reviews Google tagged “Pet stain & odor removal” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about pet stain & odor removal

DavidLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★
Stanley Steemer

Great work. Technicians were competent in their services. They spent extra care on stained areas. Friendly and punctual.

Paid $300–350Reasonable priceCarpet steam cleaningPet stain & odor removal
Esther4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Pioneer Professional Carpet Care logoPioneer Professional Carpet Care

Super pleased with excellent results. Already have referred this service that was listed as highest rated in our area.

Paid $200–250Great priceCarpet steam cleaningPet stain & odor removal
elizabeth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Stanley Steemer

Steven and Ethan arrived exactly as indicated by the tracking provided. They explained the services I had requested and explained the process. We had the carpets in three bedrooms a hall and staircase cleaned. We also had a kitchen breakfast room tile cleaned. I was very pleased with the results. Both men were…

Paid $400–450Great priceCarpet steam cleaningPet stain & odor removalService not listed
Terry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Stanley Steemer

Really good service and great workers, the carpet looks fabulous and they did a very well job. I think they need a raise!

Paid $500+Reasonable priceCarpet steam cleaningGeneral carpet cleaningCarpet cleaning
Keystone1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Stanley Steemer

Easy booking, professional technicians, proficient work, and outstanding results!

Paid $150–200Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Jeff4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Stanley Steemer

Jared and Justin were great to work with. They explained the process and immediately started work and finished in great time .

Paid $150–200Great priceArea rug cleaning+ Responsiveness+ Punctuality+ Quality

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of house cleaning services).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1Clean Spaces SD logoClean Spaces SDSan Diego, CAA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00$340
2James Uptown Pressure Washing And Roof Cleaning logoJames Uptown Pressure Washing And Roof CleaningMemphis, TNA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.99—
3Green Clean Team logoGreen Clean TeamMemphis, TNA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.99—
4MGL Cleaning Solutions logoMGL Cleaning SolutionsMemphis, TNA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00$233
5Pioneer Professional Carpet Care logoPioneer Professional Carpet CareAppleton, WIA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.99$203
6Karina's cleaning logoKarina's cleaningLos Angeles, CAA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00$214
7Augusta Housekeeping LLC logoAugusta Housekeeping LLCAugusta-Richmond County, GAA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00—
8Pro House Wash of Augusta logoPro House Wash of AugustaAugusta-Richmond County, GAA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.99—
9Corporate Interior Cleaning LLC logoCorporate Interior Cleaning LLCMemphis, TNA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%98+25.6Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–4.98$81
10Kiss Cleaning logoKiss CleaningMemphis, TNA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty98−0.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00—
11Scenic City Cleaning Company logoScenic City Cleaning CompanyChattanooga, TNA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%99+15.1Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.97$312
12Fort Worth Cowboy Cleaners logoFort Worth Cowboy CleanersFort Worth, TXA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%97+29.8Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––––5.00—

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
Standard cleaning$158$196$25398%
Deep clean$277$359$47196%
General housekeeping$153$189$24097%
Moving-related cleaning$321$403$53695%
General carpet cleaning$96$209$25498%
Interior & exterior window cleaning$227$309$39898%
Carpet steam cleaning$139$183$24798%
Office & workplace cleaning$153$189$28397%
Upholstery cleaning$151$224$28599%
HVAC duct & vent cleaning$466$614$767100%
Move-out cleaning$301$374$61491%

House Cleaning Services at a glance

How the 124 house cleaning services we rated compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A10484%
  • Grade B1613%
  • Grade C32%
  • Grade D11%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up7560%
  • 4.80–4.89★2923%
  • 4.60–4.79★1915%
  • Below 4.60★11%

What customers praise

Share of Google review highlights.

  • Quality5,75724%
  • Professionalism5,64423%
  • Responsiveness4,43818%
  • Punctuality4,48018%
  • Value3,92816%

Was the price fair?

All price verdicts left with reviews.

  • Great price1,46430%
  • Reasonable3,05363%
  • Overpriced1443%
  • Not sure1924%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.