Experts Reviews · 2026 Ratings

The Best House Cleaning Services in Groton, CT

We graded 9 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$247typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
97%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.88★average ratingPlain average of every Google star rating we collected for these companies.
2%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 28,781 Google reviews of 124 top-rated house cleaning services nationwide; 9 of them in Groton, CT. Updated October 28, 2026.

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Pick the job — we re-rank companies by how customers rated that exact job.

Best house cleaning services in Groton for standard cleaning

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Typical priceMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).$196
Middle half paid25th to 75th percentile of reported prices: half of all customers paid inside this range.$158–$253
Said fair or greatOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%
Reviews of this jobNumber of Google reviews in this category tagged with the job.4,574
1Merry Maids of Eastern Connecticut logoMerry Maids of Eastern Connecticut★ 5.00 on this job14 jobs reviewedusually $150–200How Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%5.00★Number of such jobs 25%14Overall Experts Score 20%88Job match= 87Stars are pulled toward the category average (4.88★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.87
2Perfect Clean logoPerfect Clean★ 5.00 on this job11 jobs reviewedusually $200–250How Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%5.00★Number of such jobs 25%11Overall Experts Score 20%90Job match= 86Stars are pulled toward the category average (4.88★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.86
3Westerly Housekeeping logoWesterly Housekeeping★ 5.00 on this job7 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%5.00★Number of such jobs 25%7Overall Experts Score 20%97Job match= 83Stars are pulled toward the category average (4.88★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.83
4Jac’s Cleaning Service logoJac’s Cleaning Service★ 4.94 on this job17 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%4.94★Number of such jobs 25%17Overall Experts Score 20%70Job match= 82Stars are pulled toward the category average (4.88★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.82
5Orchid Maids Cleaning Service logoOrchid Maids Cleaning Service★ 5.00 on this job10 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%5.00★Number of such jobs 25%10Overall Experts Score 20%66Job match= 80Stars are pulled toward the category average (4.88★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.80
6Queen Bee Cleaning LLC logoQueen Bee Cleaning LLC★ 4.80 on this job40 jobs reviewedusually $200–250How Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%4.80★Number of such jobs 25%40Overall Experts Score 20%62Job match= 78Stars are pulled toward the category average (4.88★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.78
7Mary's Cleaning Service CT logoMary's Cleaning Service CT★ 5.00 on this job3 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%5.00★Number of such jobs 25%3Overall Experts Score 20%98Job match= 77Stars are pulled toward the category average (4.88★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.77
8TRUEMAID CLEANING logoTRUEMAID CLEANING★ 4.62 on this job26 jobs reviewedusually $200–250How Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%4.62★Number of such jobs 25%26Overall Experts Score 20%76Job match= 67Stars are pulled toward the category average (4.88★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.67

Job match = this company’s ★ on reviews Google tagged “Standard cleaning” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about standard cleaning

DennisLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★
TRUEMAID CLEANING logoTRUEMAID CLEANING

As always, they did a great job! But even more than being skilled and professional cleaners, they are just wonderful people.

Reasonable priceStandard cleaning
MattLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Merry Maids of Eastern Connecticut logoMerry Maids of Eastern Connecticut

"The cleaning was excellent! They both did a very thorough job and my home looked and smelled excellent when they were finished. We have two dogs and not a trace of dog hair was left when they finished. They wiped down and dusted every surface, vacuumed the dog beds and crates. Very friendly and looking forward to having them back again!"

Paid $150–200Reasonable priceStandard cleaning
TylerLocal Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Perfect Clean logoPerfect Clean

If I could do 10 stars I would! Erika's team does an excellent job, they're very thorough and so nice. It's been a real pleasure having them come by, eases our mental load each month and frees up our weekends from chores. Thanks!!!

Paid $200–250Great priceStandard cleaningGeneral housekeepingDeep clean
Diane6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Queen Bee Cleaning LLC logoQueen Bee Cleaning LLC

Excellent job. Girls go above and beyond. Mary is wonderful and so accommodating.

Paid $150–200Reasonable priceStandard cleaning
Faye3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
TRUEMAID CLEANING logoTRUEMAID CLEANING

True Maid does an excellent job; making sure all areas of the space is clean. Very happy with their service.

Paid $150–200Great priceStandard cleaning
TaylorLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Perfect Clean logoPerfect Clean

Incredible work. Extreme professionalism, efficient and friendly. The crew had all the supplies and brought positive energy into my home. My apartment is cleaner now than it was when I signed the lease! Deep clean included appliances, inside and out, interior and exterior windows. They even helped me fold laundry.…

Customer photo from Taylor's reviewCustomer photo from Taylor's review
Paid $350–400Great priceInterior & exterior window cleaningStandard cleaningGeneral housekeeping

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of house cleaning services).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1Mary's Cleaning Service CT logoMary's Cleaning Service CTGroton, CTA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%95+14.5Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00$375
2Westerly Housekeeping logoWesterly HousekeepingGroton, CTA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%100+15.2Craft & service penalty97−0.3Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00—
3Cleaning Genies logoCleaning GeniesGroton, CTA 91How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%84+5.9Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AAA4.89$337
4Perfect Clean logoPerfect CleanGroton, CTA 90How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%90+52.8Reliability 26%86+22.4Value 15%100+15.2Experts Score= 90Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–4.90$350
5Merry Maids of Eastern Connecticut logoMerry Maids of Eastern ConnecticutGroton, CTA 88How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%88+51.7Reliability 26%86+22.4Value 15%92+14Experts Score= 88Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–4.91$203
6TRUEMAID CLEANING logoTRUEMAID CLEANINGGroton, CTB 76How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%89+21.6Value 14%55+7.8Replies to reviews 7%46+3.3Momentum penalty92−0.8Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–CAC4.84$224
7Jac’s Cleaning Service logoJac’s Cleaning ServiceGroton, CTB 70How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%63+15.3Value 14%100+14.1Replies to reviews 7%63+4.5Craft & service penalty83−1.7Momentum penalty70−3Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BBAABB4.79—
8Orchid Maids Cleaning Service logoOrchid Maids Cleaning ServiceGroton, CTB 66How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%71+17.2Value 14%87+12.3Replies to reviews 7%63+4.5Craft & service penalty68−3.2Momentum penalty49−5.1Experts Score= 66Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BBBACB4.77—
9Queen Bee Cleaning LLC logoQueen Bee Cleaning LLCGroton, CTB 62How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%66+36Reliability 24%49+11.9Value 14%81+11.5Replies to reviews 7%100+7.1Craft & service penalty79−2.1Momentum penalty72−2.8Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BCBABA4.70$453

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
Standard cleaning$158$196$25398%
Deep clean$277$359$47196%
General housekeeping$153$189$24097%
Moving-related cleaning$321$403$53695%
General carpet cleaning$96$209$25498%
Interior & exterior window cleaning$227$309$39898%
Carpet steam cleaning$139$183$24798%
Office & workplace cleaning$153$189$28397%
Upholstery cleaning$151$224$28599%
HVAC duct & vent cleaning$466$614$767100%
Move-out cleaning$301$374$61491%

House Cleaning Services in Groton, CT at a glance

How the 9 house cleaning services we rated in Groton, CT compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A556%
  • Grade B444%
  • Grade C00%
  • Grade D00%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up444%
  • 4.80–4.89★222%
  • 4.60–4.79★333%
  • Below 4.60★00%

What customers praise

Share of Google review highlights.

  • Quality5,75724%
  • Professionalism5,64423%
  • Responsiveness4,43818%
  • Punctuality4,48018%
  • Value3,92816%

Was the price fair?

All price verdicts left with reviews.

  • Great price1,46430%
  • Reasonable3,05363%
  • Overpriced1443%
  • Not sure1924%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.