The Best HVAC Contractors in Stonecrest, GA
We graded 6 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 120,450 Google reviews of 119 top-rated HVAC contractors nationwide; 6 of them in Stonecrest, GA. Updated November 9, 2026.
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Best HVAC contractors in Stonecrest for thermostat repair
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Peppers Heating & AirHow Job match is calculatedBuilt only from reviews Google tagged “Thermostat repair”:Stars on this job 55%5.00★Number of such jobs 25%12Overall Experts Score 20%92Job match= 95Stars are pulled toward the category average (4.90★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.95
Techmazing Heating, Cooling & PlumbingHow Job match is calculatedBuilt only from reviews Google tagged “Thermostat repair”:Stars on this job 55%5.00★Number of such jobs 25%10Overall Experts Score 20%95Job match= 94Stars are pulled toward the category average (4.90★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.94
PM Service Company LLCHow Job match is calculatedBuilt only from reviews Google tagged “Thermostat repair”:Stars on this job 55%5.00★Number of such jobs 25%4Overall Experts Score 20%100Job match= 85Stars are pulled toward the category average (4.90★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.85Job match = this company’s ★ on reviews Google tagged “Thermostat repair” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.
What customers said about thermostat repair
Techmazing Heating, Cooling & Plu…Danny did a great job! The entire staff was great. They were knowledgeable and professional.
PM Service Company LLCPerez at PM Service Company is the real deal. Diagnosed my HVAC issues fast, gave a fair price, and worked around my schedule including coming out on a Sunday when I needed it most. Both units are running great. If you need HVAC work in the Stonecrest/Lithonia area, don't hesitate just call him.
Peppers Heating & AirWe've been using Peppers Heating & Air for many years now and I must say all services & experiences have been just excellent. I highly recommend them Today Robert serviced our systems and again, just the best. Robert is thorough, friendly and professional.
Techmazing Heating, Cooling & Plu…I was truly impressed with the technician that came out to help. They assessed what the issue was and stayed until it was fixed. They also worked with me to be sure I understood what needed to be done. Very professional , friendly, and helped right away when I needed. Thanks Van!
PM Service Company LLCPM Services has been delivering stellar HVAC system repairs and installation since I first engaged them. They are punctual, knowledgeable, professional, reliable and responsive to my HVAC needs. I highly recommend them.
Techmazing Heating, Cooling & Plu…Pablo came by on the scheduled time , worked In a accurate and timely manner, Definitely calling him again
Overall ratings
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of HVAC contractors).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
|---|---|---|---|---|---|
| 1 | PM Service Company LLCStonecrest, GA | A 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 5.00 | $548 |
| 2 | A 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 4.99 | $163 | |
| 3 |  OP's Heating and Air LLCStonecrest, GA | A 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%95+24.8Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 4.98 | $397 |
| 4 | Techmazing Heating, Cooling & PlumbingStonecrest, GA | A 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%57+4Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAC | 4.97 | $429 |
| 5 | Peppers Heating & AirStonecrest, GA | A 92How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.90 | — |
| 6 |  BE Relieved Heating & Air Conditioning, Inc.Stonecrest, GA | A 84How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%91+53.4Reliability 26%75+19.6Value 15%100+15.2Craft & service penalty99−0.1Momentum penalty58−4.2Experts Score= 84Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | ABAAC– | 4.95 | — |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
|---|---|---|---|---|
| HVAC system maintenance | $37 | $135 | $295 | 98% |
| A/C system maintenance | $39 | $192 | $393 | 98% |
| HVAC system repair | $205 | $406 | $942 | 97% |
| A/C system repair | $209 | $383 | $793 | 97% |
| Install AC | $1.5k | $2.1k | $3.2k | 98% |
| Heating system maintenance | $37 | $124 | $251 | 98% |
| Heating system installation | $1.4k | $1.9k | $2.5k | 98% |
| Repair HVAC | $224 | $359 | $535 | 97% |
| Heating system repair | $161 | $453 | $1.2k | 97% |
| Installation | $1.2k | $2.1k | $2.8k | 99% |
| Install thermostat | $50 | $148 | $437 | 98% |
| HVAC duct & vent installation | $1.2k | $1.9k | $2.8k | 95% |
HVAC Contractors in Stonecrest, GA at a glance
How the 6 HVAC contractors we rated in Stonecrest, GA compare, and what customers praise most.
Experts Score grades
A = score 80+, F = below 20.
- Grade A6100%
- Grade B00%
- Grade C00%
- Grade D00%
- Grade F00%
Google ratings
Average stars per company.
- 4.90★ and up6100%
- 4.80–4.89★00%
- 4.60–4.79★00%
- Below 4.60★00%
What customers praise
Share of Google review highlights.
- Quality22,94920%
- Professionalism28,30524%
- Responsiveness24,05321%
- Punctuality23,68620%
- Value17,25115%
Was the price fair?
All price verdicts left with reviews.
- Great price6,51333%
- Reasonable10,81456%
- Overpriced5913%
- Not sure1,5288%
Price verdicts by year
Share calling it great / reasonable / overpriced.
How we grade
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.