Experts Reviews · 2026 Ratings

The Best Move-In/Move-Out Cleaning Services in Chicago, IL

We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$240typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
97%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.86★average ratingPlain average of every Google star rating we collected for these companies.
2.5%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 17,346 Google reviews of 74 top-rated move-in/move-out cleaning services nationwide; 10 of them in Chicago, IL. Updated November 5, 2026.

Find the right company for your job

Pick the job — we re-rank companies by how customers rated that exact job.

Best move-in/move-out cleaning services in Chicago for area rug cleaning

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1Chicago Couch Cleaning logoChicago Couch Cleaning★ 5.00 on this job23 jobs reviewedusually $250–300How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%5.00★Number of such jobs 25%23Overall Experts Score 20%97Job match= 97Stars are pulled toward the category average (4.86★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.97

Job match = this company’s ★ on reviews Google tagged “Area rug cleaning” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about area rug cleaning

Kevin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Chicago Couch Cleaning logoChicago Couch Cleaning

Very professional, easy to work with, and high quality work. We've hired them twice now to clean our couch and rugs, and it's been great both times. I would definitely recommend them and will be going back to them myself.

Paid $450–500Reasonable priceUpholstery cleaningArea rug cleaning
Jessica6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Chicago Couch Cleaning logoChicago Couch Cleaning

A repeat client - very impressed with the service and results + guidance on care between appointments. Kid, dog & unknown stains lift right out. Very easy estimates & booking via text.

Paid $500+Reasonable priceUpholstery cleaningPet stain & odor removalArea rug cleaning
Abbie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Chicago Couch Cleaning logoChicago Couch Cleaning

I’ve used Chicago Couch Cleaning several times now and they always produce wonderful results. Daily kid and dog stains that were visible for months are gone in a couple of hours. They provide so much more than couch cleaning too. Barstools, chairs, benches, rugs, carpet, ottomans, etc. they do all of it in one cleaning appointment. Highly recommended!!

Reasonable priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Galina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Chicago Couch Cleaning logoChicago Couch Cleaning

I’ve been using Chicago Couch Cleaning for a couple of years now, and I can confidently say they are outstanding. The quality of their work and level of service keeps me coming back every time. Highly recommend!! I request Igor each time because he always does an incredible job. This last visit, he was joined by…

Paid $250–300Great priceUpholstery cleaningPet stain & odor removalArea rug cleaning
DanielleLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Chicago Couch Cleaning logoChicago Couch Cleaning

The ultimate professionals! They are certified and extremely knowledgeable. They don't just show up to give the service, they will also help you understand what you need and go the extra mile. I have been using them for the last few years for all of my furniture and rug cleaning and their service is consistent every…

Customer photo from Danielle's review
Paid $250–300Great priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Shannon10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Chicago Couch Cleaning logoChicago Couch Cleaning

I am beyond impressed! Very responsive and professional people within the company and were able to get us scheduled within 24 hours! They were super quick and speedy and did a wonderful job cleaning our carpets. Igor and Vlad were great humans and were very fast and professional. I will absolutely use them in the future and recommend to all!

Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of move-in/move-out cleaning services).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1Mums Cleaning Services Chicago logoMums Cleaning Services ChicagoChicago, ILA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00$287
2Chicago Couch Cleaning logoChicago Couch CleaningChicago, ILA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%79+5.6Craft & service penalty95−0.5Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAB4.98$334
3Hudson Cleans LLC logoHudson Cleans LLCChicago, ILA 94How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%94+24.5Value 15%100+15.2Craft & service penalty77−2.3Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AABAA–4.96—
4MaidPro logoMaidProChicago, ILA 92How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%90+6.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.95$236
5Sunday Cleaners logoSunday CleanersChicago, ILA 92How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AAA4.90$253
6Manic Maids logoManic MaidsChicago, ILA 90How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%34+2.4Craft & service penalty90−1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAD4.89$203
7U HAVE IT MAID - Chicago Cleaning Services logoU HAVE IT MAID - Chicago Cleaning ServicesChicago, ILA 87How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%92+22.3Value 14%82+11.6Replies to reviews 7%75+5.3Craft & service penalty92−0.8Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAB4.91$265
8Molly Maid of Chicago North Shore logoMolly Maid of Chicago North ShoreChicago, ILA 85How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%85+12Replies to reviews 7%73+5.2Craft & service penalty95−0.5Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAB4.88$233
9House Keep Up Chicago logoHouse Keep Up ChicagoChicago, ILA 83How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%84+5.9Momentum penalty88−1.2Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.ABAAAA4.85$259
10Phes Cleaning Services - Southwest Suburbs logoPhes Cleaning Services - Southwest SuburbsChicago, ILB 78How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%62+15Value 14%100+14.1Replies to reviews 7%99+7Momentum penalty59−4.1Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.ABAACA4.89$324

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
Standard cleaning$153$189$23398%
Deep clean$271$359$47197%
General housekeeping$158$209$32196%
General carpet cleaning$227$309$409100%
Moving-related cleaning$315$424$70592%
Carpet steam cleaning$164$221$30395%
Upholstery cleaning$232$303$36096%
Office & workplace cleaning$126$173$227100%
Interior & exterior window cleaning$153$193$29296%
HVAC duct & vent cleaning$536$809$1.1k97%
Carpet cleaning$126$158$19697%

Move-In/Move-Out Cleaning Services in Chicago, IL at a glance

How the 10 move-in/move-out cleaning services we rated in Chicago, IL compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A990%
  • Grade B110%
  • Grade C00%
  • Grade D00%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up660%
  • 4.80–4.89★440%
  • 4.60–4.79★00%
  • Below 4.60★00%

What customers praise

Share of Google review highlights.

  • Quality3,57723%
  • Professionalism3,57223%
  • Responsiveness2,86019%
  • Punctuality2,77918%
  • Value2,53117%

Was the price fair?

All price verdicts left with reviews.

  • Great price73428%
  • Reasonable1,71365%
  • Overpriced853%
  • Not sure1014%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.