Experts Reviews · 2026 Ratings

The Best Move-In/Move-Out Cleaning Services in North Carolina

We graded 8 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$247typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
97%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.86★average ratingPlain average of every Google star rating we collected for these companies.
2.5%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 8,804 Google reviews of 44 top-rated move-in/move-out cleaning services nationwide; 8 of them in North Carolina. Updated October 28, 2026.

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Best move-in/move-out cleaning services in North Carolina for general housekeeping

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Typical priceMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).$209
Middle half paid25th to 75th percentile of reported prices: half of all customers paid inside this range.$158–$335
Said fair or greatOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%
Reviews of this jobNumber of Google reviews in this category tagged with the job.583
1The Maids of The Triad logoThe Maids of The Triad★ 5.00 on this job40 jobs reviewedusually $300–350How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%5.00★Number of such jobs 25%40Overall Experts Score 20%95Job match= 91Stars are pulled toward the category average (4.86★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.91
2Dream & Clean logoDream & Clean★ 5.00 on this job7 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%5.00★Number of such jobs 25%7Overall Experts Score 20%86Job match= 77Stars are pulled toward the category average (4.86★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.77
3Ezer Kenegdo Refine logoEzer Kenegdo Refine★ 5.00 on this job4 jobs reviewedusually $200–250How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%5.00★Number of such jobs 25%4Overall Experts Score 20%98Job match= 75Stars are pulled toward the category average (4.86★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.75
4Molly Maid of Greensboro and High Point logoMolly Maid of Greensboro and High Point★ 4.77 on this job133 jobs reviewedusually $150–200How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%4.77★Number of such jobs 25%133Overall Experts Score 20%57Job match= 74Stars are pulled toward the category average (4.86★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.74

Job match = this company’s ★ on reviews Google tagged “General housekeeping” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about general housekeeping

Rebecca3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Molly Maid of Greensboro and High Point logoMolly Maid of Greensboro and High…

The ladies do a fantastic job! They are always professional and kind with any interaction. I love coming in to an obviously clean home. My husband has noticed that they are detailed in that they always move furniture or decorative items back like they were. Thank you!!

Paid $100–150Reasonable priceStandard cleaningGeneral housekeeping
Karen11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
The Maids of The Triad logoThe Maids of The Triad

Excellent service provided by the Blue team! Always willing to modify their approach based on our needs. Focused team which works well together!!

Paid $300–350Reasonable priceStandard cleaningGeneral housekeeping+ Quality
MichelleLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Ezer Kenegdo Refine logoEzer Kenegdo Refine

We had a very big project. Their team helped clean out our garage on 2 different(very hot/humid) Saturdays. Everything out one week and then back in the next week. In addition to vacuuming and mopped the whole inside of our house. We are so thoroughly grateful for their hard work and positive attitudes throughout…

Reasonable priceStandard cleaningMove-out cleaningGeneral housekeeping
Sherron6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Molly Maid of Greensboro and High Point logoMolly Maid of Greensboro and High…

The 4 ladies who cleaned my apartment did a great job. It’s a wonderful feeling to come home to a clean and sanitized home. I have a small 2 bedroom/1bathroom apartment. I thought the price was a bit high, but I have a medical condition and it is hard for me to clean myself. Thank you!

Paid $150–200OverpricedStandard cleaningGeneral housekeeping
candace4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Molly Maid of Greensboro and High Point logoMolly Maid of Greensboro and High…

Our team (Team 1) does an excellent job. They are prompt, efficient and responsive to any special requests. The service is a good value. Also, I like their flexibility to change dates or times when necessary to accommodate my schedule.

Paid $200–250Reasonable priceGeneral housekeeping
Bill3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Molly Maid of Greensboro and High Point logoMolly Maid of Greensboro and High…

We have been using Molly Maid for years and have had a great experience with them. Communication is great, they are on time, thorough in their cleaning, friendly, always seem glad to help us. We have had the same cleaning team for most of this engagement and couldn’t be happier with them.

Paid $150–200Reasonable priceStandard cleaningGeneral housekeepingDeep clean

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of move-in/move-out cleaning services).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1Cleaning with a Meaning LLC logoCleaning with a Meaning LLCHigh Point, NCA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00—
2Ezer Kenegdo Refine logoEzer Kenegdo RefineHigh Point, NCA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%95+24.8Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00$132
3Heidy’s Cleaning Solution LLC logoHeidy’s Cleaning Solution LLCHigh Point, NCA 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%95+24.8Value 15%87+13.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00—
4The Maids of The Triad logoThe Maids of The TriadGreensboro, NCA 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%99+14Replies to reviews 7%99+7Craft & service penalty94−0.6Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.92$434
5TopNotch Carpet & Upholstery Cleaning logoTopNotch Carpet & Upholstery CleaningHigh Point, NCA 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.87$149
6Lopez Cleaning & Painting Services NC LLC logoLopez Cleaning & Painting Services NC LLCHigh Point, NCA 92How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%97+23.5Value 14%83+11.7Replies to reviews 7%77+5.4Craft & service penalty98−0.2Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAB4.95—
7Dream & Clean logoDream & CleanHigh Point, NCA 86How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%77+5.4Craft & service penalty98−0.2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.ABAAAB4.86—
8Molly Maid of Greensboro and High Point logoMolly Maid of Greensboro and High PointHigh Point, NCC 57How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%67+36.5Reliability 24%51+12.4Value 14%77+10.9Replies to reviews 7%40+2.8Craft & service penalty64−3.6Momentum penalty79−2.1Experts Score= 57Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BCBBBC4.68$214

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
Standard cleaning$158$189$23398%
Deep clean$347$440$61498%
General housekeeping$158$209$33596%
General carpet cleaning$221$306$423100%
Moving-related cleaning$334$471$80992%
Carpet steam cleaning$158$221$29094%
Upholstery cleaning$144$230$27793%
Interior & exterior window cleaning$164$193$63795%

Move-In/Move-Out Cleaning Services in North Carolina at a glance

How the 8 move-in/move-out cleaning services we rated in North Carolina compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A788%
  • Grade B00%
  • Grade C113%
  • Grade D00%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up563%
  • 4.80–4.89★225%
  • 4.60–4.79★113%
  • Below 4.60★00%

What customers praise

Share of Google review highlights.

  • Quality1,74923%
  • Professionalism1,71423%
  • Responsiveness1,40419%
  • Punctuality1,40419%
  • Value1,27817%

Was the price fair?

All price verdicts left with reviews.

  • Great price33227%
  • Reasonable79966%
  • Overpriced403%
  • Not sure484%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.