The Best Move-In/Move-Out Cleaning Services in North Carolina
We graded 8 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 8,804 Google reviews of 44 top-rated move-in/move-out cleaning services nationwide; 8 of them in North Carolina. Updated October 29, 2026.
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Best move-in/move-out cleaning services in North Carolina for pet stain & odor removal
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The Maids of The TriadHow Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%4.33★Number of such jobs 25%6Overall Experts Score 20%95Job match= 70Stars are pulled toward the category average (4.86★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.70Job match = this company’s ★ on reviews Google tagged “Pet stain & odor removal” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.
What customers said about pet stain & odor removal
The Maids of The TriadThe Red team has been cleaning my house for about four years so needless to say I have been pleased by the service. I have three cats who shed so it important to me to have the upholstery vacuumed. Kitchen and bathrooms shine and I defy anyone to find a cobweb! I like that they are so reliable and on time. Because…
The Maids of The TriadMeena and her “Red team” do a great job of cleaning our house. The ladies are so nice.
The Maids of The TriadWARNING!! Do not under any circumstances use this cleaning company. They are a scam. They will over estimate and charge an extremely absurd amount of money and do little to NO work at all. They didn’t even come to my house to estimate the cost first. None of the people you talk to actually have any clue what goes on…
The Maids of The TriadMy wife and I breath a sigh of relief every time we look at the house after The Maids have visited. The Purple Team does a fantastic job being quick and effective in all of their efforts. We appreciate their dedication to the small details.
The Maids of The TriadThe Maids came today for the first time. The Blue team, Rosa, Luz, Maria, and Marie. The did an excellent job. Rosa went over the cleaning in detail with me. They were very professional, pleasant, and right on time. I love this team. 💕
The Maids of The TriadThe Maids do a wonderful job each month. We have been very pleased with their work for three years now. They certainly get a 5 star review from me.
Overall ratings
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of move-in/move-out cleaning services).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
|---|---|---|---|---|---|
| 1 |  Cleaning with a Meaning LLCHigh Point, NC | A 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAA– | 5.00 | — |
| 2 |  Ezer Kenegdo RefineHigh Point, NC | A 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%95+24.8Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AA– | 5.00 | $132 |
| 3 |  Heidy’s Cleaning Solution LLCHigh Point, NC | A 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%95+24.8Value 15%87+13.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–AA– | 5.00 | — |
| 4 | The Maids of The TriadGreensboro, NC | A 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%99+14Replies to reviews 7%99+7Craft & service penalty94−0.6Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.92 | $434 |
| 5 |  TopNotch Carpet & Upholstery CleaningHigh Point, NC | A 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.87 | $149 |
| 6 |  Lopez Cleaning & Painting Services NC LLCHigh Point, NC | A 92How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%97+23.5Value 14%83+11.7Replies to reviews 7%77+5.4Craft & service penalty98−0.2Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAB | 4.95 | — |
| 7 |  Dream & CleanHigh Point, NC | A 86How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%77+5.4Craft & service penalty98−0.2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | ABAAAB | 4.86 | — |
| 8 |  Molly Maid of Greensboro and High PointHigh Point, NC | C 57How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%67+36.5Reliability 24%51+12.4Value 14%77+10.9Replies to reviews 7%40+2.8Craft & service penalty64−3.6Momentum penalty79−2.1Experts Score= 57Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BCBBBC | 4.68 | $214 |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
|---|---|---|---|---|
| Standard cleaning | $158 | $189 | $233 | 98% |
| Deep clean | $347 | $440 | $614 | 98% |
| General housekeeping | $158 | $209 | $335 | 96% |
| General carpet cleaning | $221 | $306 | $423 | 100% |
| Moving-related cleaning | $334 | $471 | $809 | 92% |
| Carpet steam cleaning | $158 | $221 | $290 | 94% |
| Upholstery cleaning | $144 | $230 | $277 | 93% |
| Interior & exterior window cleaning | $164 | $193 | $637 | 95% |
Move-In/Move-Out Cleaning Services in North Carolina at a glance
How the 8 move-in/move-out cleaning services we rated in North Carolina compare, and what customers praise most.
Experts Score grades
A = score 80+, F = below 20.
- Grade A788%
- Grade B00%
- Grade C113%
- Grade D00%
- Grade F00%
Google ratings
Average stars per company.
- 4.90★ and up563%
- 4.80–4.89★225%
- 4.60–4.79★113%
- Below 4.60★00%
What customers praise
Share of Google review highlights.
- Quality1,74923%
- Professionalism1,71423%
- Responsiveness1,40419%
- Punctuality1,40419%
- Value1,27817%
Was the price fair?
All price verdicts left with reviews.
- Great price33227%
- Reasonable79966%
- Overpriced403%
- Not sure484%
Price verdicts by year
Share calling it great / reasonable / overpriced.
How we grade
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.