Experts Reviews · 2026 Ratings

The Best Move-In/Move-Out Cleaning Services in Pasco, WA

We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$240typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
97%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.87★average ratingPlain average of every Google star rating we collected for these companies.
2.4%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 21,761 Google reviews of 84 top-rated move-in/move-out cleaning services nationwide; 10 of them in Pasco, WA. Updated November 7, 2026.

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Best move-in/move-out cleaning services in Pasco for upholstery cleaning

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Typical priceMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).$303
Middle half paid25th to 75th percentile of reported prices: half of all customers paid inside this range.$203–$354
Said fair or greatOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%
Reviews of this jobNumber of Google reviews in this category tagged with the job.639
1Zerorez Tri-Cities logoZerorez Tri-Cities★ 4.92 on this job166 jobs reviewedusually $500+How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%4.92★Number of such jobs 25%166Overall Experts Score 20%82Job match= 90Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.90
2Pristine Carpet Cleaning logoPristine Carpet Cleaning★ 5.00 on this job18 jobs reviewedusually $500+How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%5.00★Number of such jobs 25%18Overall Experts Score 20%100Job match= 86Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.86
3Novasteam LLC logoNovasteam LLC★ 4.92 on this job12 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%4.92★Number of such jobs 25%12Overall Experts Score 20%91Job match= 78Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.78
4Dan's Carpet Cleaning logoDan's Carpet Cleaning★ 5.00 on this job7 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%5.00★Number of such jobs 25%7Overall Experts Score 20%86Job match= 77Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.77
5Continental Cleaning & Restoration logoContinental Cleaning & Restoration★ 5.00 on this job4 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%5.00★Number of such jobs 25%4Overall Experts Score 20%93Job match= 75Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.75

Job match = this company’s ★ on reviews Google tagged “Upholstery cleaning” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about upholstery cleaning

Linda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Zerorez Tri-Cities logoZerorez Tri-Cities

I am pleased with the results of my carpet and chairs! The chairs had some challenging spots to remove, but Jordan did an excellent job of tackling and removing them. Jordan was professional and answered questions I had about any concerns. He was friendly and easy to talk with. Thank you, Jordan, for making my…

Paid $150–200Not sureGeneral carpet cleaningUpholstery cleaning
Doug4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Pristine Carpet Cleaning logoPristine Carpet Cleaning

Our dog had a cancerous mass that caused secretions and bleeding that got on our sectional. Brian spent the entire afternoon cleaning every cushion and pillow and the couch itself. His work is meticulous and he puts in an incredible amount of effort and expertise. The couch is now cleaner than it has been in years!…

Paid $350–400Great priceUpholstery cleaningGeneral carpet cleaningPet stain & odor removal
Clarice2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Zerorez Tri-Cities logoZerorez Tri-Cities

I called and received very friendly service and was able to get a technician out the same day. Very reasonable pricing and Alex the technician did a great job and was very professional and polite. I will plan on using this service again, 10/10 recommend.

Paid $400–450Great priceUpholstery cleaningArea rug cleaning
JanetLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Zerorez Tri-Cities logoZerorez Tri-Cities

IVAN was a god sent. He was knowledgeable an was great with suggestions an did a fabulous job. Will be keeping Zeroez of Tri-cities in my thoughts for when we need it done again!! Thanks Ivan

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Kirsten9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Zerorez Tri-Cities logoZerorez Tri-Cities

We’ve had nothing but great experiences with these guys! Used them multiple times and they’ve always done a really great job and been easy to work with

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Maureen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Zerorez Tri-Cities logoZerorez Tri-Cities

Nick did an awesome job explaining how the treatments work on different fabrics. He was quick and efficient and provided me with good advice without pressure or trying to upset. Of course zero rez will be our company of choice. Thank you Nick!!

Paid $150–200Reasonable priceCarpet steam cleaningUpholstery cleaning

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of move-in/move-out cleaning services).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1Pristine Carpet Cleaning logoPristine Carpet CleaningPasco, WAA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00$337
2Engage Perfect Cleaning logoEngage Perfect CleaningPasco, WAA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00$324
3Elegant Care Cleaning logoElegant Care CleaningPasco, WAA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.98—
4Xtreme Clean Pros logoXtreme Clean ProsPasco, WAA 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%95+24.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.95$447
5Pure View Exterior Cleaning logoPure View Exterior CleaningPasco, WAA 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%98+25.6Value 15%87+13.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–4.97—
6Continental Cleaning & Restoration logoContinental Cleaning & RestorationPasco, WAA 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.98—
7Novasteam LLC logoNovasteam LLCPasco, WAA 91How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%60+4.2Craft & service penalty84−1.6Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAB4.94$176
8Super Shining Cleaning logoSuper Shining CleaningPasco, WAA 88How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.ABAAAA4.91$287
9Dan's Carpet Cleaning logoDan's Carpet CleaningPasco, WAA 86How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%34+2.4Craft & service penalty72−2.8Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AABAAD4.88$462
10Zerorez Tri-Cities logoZerorez Tri-CitiesPasco, WAA 82How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%32+2.3Craft & service penalty87−1.3Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAD4.85$240

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
Standard cleaning$153$189$23398%
General carpet cleaning$176$265$35399%
Deep clean$271$359$47797%
Carpet steam cleaning$153$204$29797%
General housekeeping$158$203$32196%
Pet stain & odor removal$175$250$31097%
Upholstery cleaning$203$303$35497%
Moving-related cleaning$315$434$70593%
Area rug cleaning$126$176$26199%
Office & workplace cleaning$126$173$227100%
Interior & exterior window cleaning$153$193$29296%
Carpet cleaning$126$158$19698%

Move-In/Move-Out Cleaning Services in Pasco, WA at a glance

How the 10 move-in/move-out cleaning services we rated in Pasco, WA compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A10100%
  • Grade B00%
  • Grade C00%
  • Grade D00%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up880%
  • 4.80–4.89★220%
  • 4.60–4.79★00%
  • Below 4.60★00%

What customers praise

Share of Google review highlights.

  • Quality4,75923%
  • Professionalism4,84823%
  • Responsiveness3,89119%
  • Punctuality3,87919%
  • Value3,44117%

Was the price fair?

All price verdicts left with reviews.

  • Great price98130%
  • Reasonable2,05763%
  • Overpriced983%
  • Not sure1184%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.