Experts Reviews · 2026 Ratings

The Best Movers in Palo Alto, CA

We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$958typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
98%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.90★average ratingPlain average of every Google star rating we collected for these companies.
1.6%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 232,441 Google reviews of 391 top-rated movers nationwide; 10 of them in Palo Alto, CA. Updated November 5, 2026.

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Pick the job — we re-rank companies by how customers rated that exact job.

Best movers in Palo Alto for moving-related junk removal

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Typical priceMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).$351
Middle half paid25th to 75th percentile of reported prices: half of all customers paid inside this range.$206–$677
Said fair or greatOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%
Reviews of this jobNumber of Google reviews in this category tagged with the job.1,288
1Brother Movers LLC logoBrother Movers LLC★ 5.00 on this job17 jobs reviewedusually $600–800How Job match is calculatedBuilt only from reviews Google tagged “Moving-related junk removal”:Stars on this job 55%5.00★Number of such jobs 25%17Overall Experts Score 20%85Job match= 94Stars are pulled toward the category average (4.90★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.94
2Ontrack Moving logoOntrack Moving★ 5.00 on this job9 jobs reviewedusually $5,000+How Job match is calculatedBuilt only from reviews Google tagged “Moving-related junk removal”:Stars on this job 55%5.00★Number of such jobs 25%9Overall Experts Score 20%92Job match= 90Stars are pulled toward the category average (4.90★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.90
3FairPrice Movers Menlo Park logoFairPrice Movers Menlo Park★ 5.00 on this job3 jobs reviewedusually $1,000–1,500How Job match is calculatedBuilt only from reviews Google tagged “Moving-related junk removal”:Stars on this job 55%5.00★Number of such jobs 25%3Overall Experts Score 20%97Job match= 81Stars are pulled toward the category average (4.90★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.81
4Budget Movers & Storage Co logoBudget Movers & Storage Co★ 5.00 on this job3 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Moving-related junk removal”:Stars on this job 55%5.00★Number of such jobs 25%3Overall Experts Score 20%93Job match= 80Stars are pulled toward the category average (4.90★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.80
5California Loyal Movers logoCalifornia Loyal Movers★ 5.00 on this job3 jobs reviewedusually $500–1,000How Job match is calculatedBuilt only from reviews Google tagged “Moving-related junk removal”:Stars on this job 55%5.00★Number of such jobs 25%3Overall Experts Score 20%93Job match= 80Stars are pulled toward the category average (4.90★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.80

Job match = this company’s ★ on reviews Google tagged “Moving-related junk removal” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about moving-related junk removal

Diana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
FairPrice Movers Menlo Park logoFairPrice Movers Menlo Park

The movers were fantastic, Kind, careful, and super efficient. They never slowed down and got us settled near Downtown before we knew it. Thanks again, you guys made it easy!

Paid $1,000–1,500Reasonable priceMoving-related junk removal
Mia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Ontrack Moving logoOntrack Moving

We’ve used Ontrack moving twice now and both times I got Temo and his team. They are professional and fast and Temo’s team handled our furniture with care. I hope to get them again for my next move. I made arrangements with Michael and communication was clear and my emails were responded to in a timely manner. I…

Paid $1,500–2,000Reasonable priceMoving-related packingMoving-related junk removalService not listed
Victoria3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Brother Movers LLC logoBrother Movers LLC

EXCELLENT SERVICE!!! Do not go anywhere else. They are careful, puntctual, reliable, they will do as much as or as little as you like its up to you. I will never use anyone else. No hidden cost and more than reasonable for what they charge. They work fast while delivering the highest quality service. You'll see what…

Great priceLocal movingMoving-related packingFurniture assembly
Bradley10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
California Loyal Movers logoCalifornia Loyal Movers

Marco and his team are excellent. I have been clients for more than 5 years for residential moves, and they are helpful with professional packing, moving, and refuse removal. Always on time, kind, hardworking and careful. I give my strongest recommendation for their services!

Paid $2,000+Reasonable priceLocal movingFurniture disassemblyFurniture assembly
SanchanLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Ontrack Moving logoOntrack Moving

Leo’s team helped us move homes in Los Altos - highly recommended and great service.

Paid $5,000+Great priceMoving-related packingFurniture disassemblyFurniture assembly
DrakeLocal Guide · 75 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Ontrack Moving logoOntrack Moving

The team moved us from San Jose to San Diego area and did a fantastic job. They put in that extra mile to make sure our things were safe, and that everything was moved in exactly where it needed to be.

Reasonable priceMoving-related packingOversized-item movingFurniture disassembly

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of movers).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1FairPrice Movers Menlo Park logoFairPrice Movers Menlo ParkPalo Alto, CAA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%95+24.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.98$805
2Royal Moving & Storage San Jose logoRoyal Moving & Storage San JosePalo Alto, CAA 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AAA4.96$858
3Vip Pro Moving LLC logoVip Pro Moving LLCPalo Alto, CAA 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%93+24.3Value 15%97+14.8Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–4.95$1.1k
4Budget Movers & Storage Co logoBudget Movers & Storage CoPalo Alto, CAA 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%87+6.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.96$2.5k
5California Loyal Movers logoCalifornia Loyal MoversPalo Alto, CAA 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%89+23.2Value 15%93+14.2Experts Score= 93Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–4.96$1.6k
6Ontrack Moving logoOntrack MovingPalo Alto, CAA 92How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%98+13.9Replies to reviews 7%86+6.1Craft & service penalty97−0.3Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.91$1.5k
7One Move Movers logoOne Move MoversPalo Alto, CAA 90How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%33+2.3Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAD4.96$1.4k
8Movers R Here logoMovers R HerePalo Alto, CAA 90How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%18+1.3Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAF4.94$443
9Brother Movers LLC logoBrother Movers LLCPalo Alto, CAA 85How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%50+3.5Craft & service penalty94−0.6Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAC4.90$633
102Guyz Moving logo2Guyz MovingPalo Alto, CAA 82How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%78+5.5Momentum penalty29−7.1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–ADB4.92$1.5k

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
Local moving$569$933$1.5k98%
In-state moving$805$1.3k$2.1k99%
Oversized-item moving$228$415$68099%
Moving-related packing$478$786$1.5k99%
Furniture assembly$271$656$1.1k99%
Senior moving$556$933$1.6k99%
Small furniture moving$271$522$83499%
Furniture disassembly$556$858$1.2k99%
Interstate moving$1.6k$2.8k$4.8k98%
Moving-related storage$295$627$98697%
Moving-related junk removal$206$351$67798%
Business & corporate-related moving$454$858$1.6k99%

Movers in Palo Alto, CA at a glance

How the 10 movers we rated in Palo Alto, CA compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A10100%
  • Grade B00%
  • Grade C00%
  • Grade D00%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up10100%
  • 4.80–4.89★00%
  • 4.60–4.79★00%
  • Below 4.60★00%

What customers praise

Share of Google review highlights.

  • Quality35,90923%
  • Professionalism39,85526%
  • Responsiveness34,51723%
  • Punctuality11,3767%
  • Value31,25120%

Was the price fair?

All price verdicts left with reviews.

  • Great price15,15946%
  • Reasonable16,52150%
  • Overpriced5672%
  • Not sure7442%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.