Experts Reviews · 2026 Ratings

The Best Movers in Massachusetts

We graded 19 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$986typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
98%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.90★average ratingPlain average of every Google star rating we collected for these companies.
1.6%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 130,594 Google reviews of 218 top-rated movers nationwide; 19 of them in Massachusetts. Updated November 2, 2026.

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Best movers in Massachusetts for in-state moving

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Typical priceMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).$1.4k
Middle half paid25th to 75th percentile of reported prices: half of all customers paid inside this range.$878–$2.3k
Said fair or greatOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%
Reviews of this jobNumber of Google reviews in this category tagged with the job.4,004
1Stairhopper Movers - Boston logoStairhopper Movers - Boston★ 4.99 on this job531 jobs reviewedusually $1,000–1,500How Job match is calculatedBuilt only from reviews Google tagged “In-state moving”:Stars on this job 55%4.99★Number of such jobs 25%531Overall Experts Score 20%97Job match= 99Stars are pulled toward the category average (4.90★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.99
2Flash Moving & Storage logoFlash Moving & Storage★ 5.00 on this job34 jobs reviewedusually $500–1,000How Job match is calculatedBuilt only from reviews Google tagged “In-state moving”:Stars on this job 55%5.00★Number of such jobs 25%34Overall Experts Score 20%98Job match= 87Stars are pulled toward the category average (4.90★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.87
3King Affordable Movers logoKing Affordable Movers★ 5.00 on this job36 jobs reviewedusually $500–1,000How Job match is calculatedBuilt only from reviews Google tagged “In-state moving”:Stars on this job 55%5.00★Number of such jobs 25%36Overall Experts Score 20%95Job match= 87Stars are pulled toward the category average (4.90★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.87
4Piece by Piece Moving and Storage logoPiece by Piece Moving and Storage★ 5.00 on this job53 jobs reviewedusually $2,000+How Job match is calculatedBuilt only from reviews Google tagged “In-state moving”:Stars on this job 55%5.00★Number of such jobs 25%53Overall Experts Score 20%84Job match= 87Stars are pulled toward the category average (4.90★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.87
5Move and Care Moving Company logoMove and Care Moving Company★ 4.92 on this job78 jobs reviewedusually $1,000–1,500How Job match is calculatedBuilt only from reviews Google tagged “In-state moving”:Stars on this job 55%4.92★Number of such jobs 25%78Overall Experts Score 20%86Job match= 83Stars are pulled toward the category average (4.90★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.83
6Gentle Giant Moving Company logoGentle Giant Moving Company★ 4.89 on this job75 jobs reviewedusually $2,000+How Job match is calculatedBuilt only from reviews Google tagged “In-state moving”:Stars on this job 55%4.89★Number of such jobs 25%75Overall Experts Score 20%96Job match= 83Stars are pulled toward the category average (4.90★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.83
7617 Boston Movers logo617 Boston Movers★ 5.00 on this job9 jobs reviewedusually $600–800How Job match is calculatedBuilt only from reviews Google tagged “In-state moving”:Stars on this job 55%5.00★Number of such jobs 25%9Overall Experts Score 20%97Job match= 80Stars are pulled toward the category average (4.90★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.80
8Michael's Moving & Storage logoMichael's Moving & Storage★ 4.88 on this job69 jobs reviewedusually $500–1,000How Job match is calculatedBuilt only from reviews Google tagged “In-state moving”:Stars on this job 55%4.88★Number of such jobs 25%69Overall Experts Score 20%83Job match= 80Stars are pulled toward the category average (4.90★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.80

Job match = this company’s ★ on reviews Google tagged “In-state moving” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about in-state moving

Ryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 17 minutes ago★★★★★
Stairhopper Movers - Boston logoStairhopper Movers - Boston

They did a great job with our move. Fast, efficient, and very easy to work with compared to other companies we scoped out. They quoted us over the phone and gave us an accurate estimate using our Zillow pictures. Other companies insist they need to send someone onsite to see everything and then they slap you with an…

Paid $2,000–2,500Reasonable priceLocal movingOversized-item movingIn-state moving
Miranda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Gentle Giant Moving Company logoGentle Giant Moving Company

Adam and his team were incredible. They were on time, organized, friendly, super helpful, and all around a true pleasure to work with. In addition to being efficient and genuinely eager to help, they were all really nice and a pleasure to work with. This team is why it’s worth hiring Gentle Giant - they really go…

Paid $4,000–4,500Great priceLocal movingMoving-related packingOversized-item moving
Jack6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Move and Care Moving Company logoMove and Care Moving Company

This crew was absolutely incredible. Oscar and his two guys were so impressively efficient, while being extremely careful with our belongings. You guys were terrific and would highly recommend you to anybody! Keep up the awesome work!

Paid $1,000–1,500Great priceIn-state moving
MissLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Stairhopper Movers - Boston logoStairhopper Movers - Boston

I recently moved from a condo in Boston to a home in Brockton. They sent 3 movers and a truck. These guys were super efficient and pleasant. They handled my items with such care. They completed the large move fairly fast and even offered to move things if needed. I would use them again or recommend them to anyone.…

In-state moving
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Stairhopper Movers - Boston logoStairhopper Movers - Boston

I used Stairhopper Movers for a move from Cambridge MA to Monson MA. The service was stellar from booking to set up at my new place. The moving crew was awesome: prompt, courteous, and efficient. I highly recommend them for your next move.

Paid $2,000–2,500Great priceSmall furniture movingLocal movingFurniture disassembly
Sarah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Stairhopper Movers - Boston logoStairhopper Movers - Boston

Such a great moving experience with Stairhopper Movers! The team is so quick and handled everything with care. Such a stress free experience, will definitely hire again.

Paid $500–1,000Great priceSmall furniture movingIn-state moving

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of movers).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1Iron Grip Movers Inc logoIron Grip Movers IncWaltham, MAA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.99$805
2Phoenix Moving & Storage logoPhoenix Moving & StorageWaltham, MAA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.98$627
3Stark Moving & Storage logoStark Moving & StorageWaltham, MAA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%97+29.8Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––A–5.00—
4Flash Moving & Storage logoFlash Moving & StorageWaltham, MAA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.98$805
5Flash Moving & Storage - Boston Movers logoFlash Moving & Storage - Boston MoversBoston, MAA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–4.98$731
6Continental Moving Company logoContinental Moving CompanyBoston, MAA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–4.98$795
7Stairhopper Movers - Boston logoStairhopper Movers - BostonBoston, MAA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty99−0.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.98$1.1k
8617 Boston Movers logo617 Boston MoversBoston, MAA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%95+24.8Value 15%98+14.9Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–4.98$959
9Lifetime Moving Boston logoLifetime Moving BostonBoston, MAA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty99−0.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.96$1.7k
10VIP Movers Boston LLC logoVIP Movers Boston LLCBoston, MAA 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%81+5.7Craft & service penalty93−0.7Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.97$1.1k
11Gentle Giant Moving Company logoGentle Giant Moving CompanyBoston, MAA 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty94−0.6Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.95$2.5k
12King Affordable Movers logoKing Affordable MoversWaltham, MAA 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%80+5.7Craft & service penalty95−0.5Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.96$986

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
Local moving$621$959$1.6k98%
In-state moving$878$1.4k$2.3k99%
Oversized-item moving$196$383$63399%
Moving-related packing$454$878$1.7k99%
Furniture assembly$265$708$1.0k99%
Small furniture moving$248$522$87899%
Senior moving$549$933$1.6k99%
Interstate moving$1.9k$3.0k$4.9k98%
Moving-related storage$295$611$1.1k97%
Moving-related junk removal$228$383$70598%
Business & corporate-related moving$432$895$1.6k99%
Vehicle transport$527$880$1.5k99%

Movers in Massachusetts at a glance

How the 19 movers we rated in Massachusetts compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A19100%
  • Grade B00%
  • Grade C00%
  • Grade D00%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up1579%
  • 4.80–4.89★421%
  • 4.60–4.79★00%
  • Below 4.60★00%

What customers praise

Share of Google review highlights.

  • Quality23,29824%
  • Professionalism25,97426%
  • Responsiveness22,36823%
  • Punctuality6,9917%
  • Value20,25420%

Was the price fair?

All price verdicts left with reviews.

  • Great price8,45445%
  • Reasonable9,42851%
  • Overpriced3012%
  • Not sure4252%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.