Experts Reviews · 2026 Ratings

The Best Oil Change Services in Surprise, AZ

We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

—typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
96%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.80★average ratingPlain average of every Google star rating we collected for these companies.
3.2%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 99,672 Google reviews of 160 top-rated oil change services nationwide; 10 of them in Surprise, AZ. Updated November 13, 2026.

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Best oil change services in Surprise for general repairs & maintenance

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1Brakes Plus logoBrakes Plus★ 4.97 on this job74 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%4.97★Number of such jobs 25%74Overall Experts Score 20%81Job match= 92Stars are pulled toward the category average (4.80★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.92
2Christian Brothers Automotive Surprise logoChristian Brothers Automotive Surprise★ 4.93 on this job85 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%4.93★Number of such jobs 25%85Overall Experts Score 20%86Job match= 91Stars are pulled toward the category average (4.80★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.91
3Edmunds Automotive Repair logoEdmunds Automotive Repair★ 5.00 on this job25 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%5.00★Number of such jobs 25%25Overall Experts Score 20%93Job match= 88Stars are pulled toward the category average (4.80★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.88
4Big Brand Tire & Service logoBig Brand Tire & Service★ 4.89 on this job85 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%4.89★Number of such jobs 25%85Overall Experts Score 20%85Job match= 88Stars are pulled toward the category average (4.80★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.88
5All Valley Car Care Surprise logoAll Valley Car Care Surprise★ 4.90 on this job86 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%4.90★Number of such jobs 25%86Overall Experts Score 20%75Job match= 86Stars are pulled toward the category average (4.80★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.86
6Brakes Plus logoBrakes Plus★ 4.85 on this job27 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%4.85★Number of such jobs 25%27Overall Experts Score 20%76Job match= 76Stars are pulled toward the category average (4.80★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.76
7Max Automotive logoMax Automotive★ 3.67 on this job3 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%3.67★Number of such jobs 25%3Overall Experts Score 20%74Job match= 38Stars are pulled toward the category average (4.80★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.38

Job match = this company’s ★ on reviews Google tagged “General repairs & maintenance” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about general repairs & maintenance

Steve5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★
Big Brand Tire & Service logoBig Brand Tire & Service

Called Big Brand, gave me a quote took my golf cart wheels in. They delivered exactly what I agreed to, and the job was finished ahead of time. Cannot ask for more. Steve

Great priceGeneral repairs & maintenance
MarshellLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★
Brakes Plus logoBrakes Plus

Went in for a radiator flush with a discount coupon that they wouldn't accept because of some excuse that my 01 Jeep TJ doesn't apply. Your typical auto shop BS.

OverpricedGeneral repairs & maintenance
Jaevin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Christian Brothers Automotive Surprise logoChristian Brothers Automotive Sur…

This place is really nice and all the workers are really good and help with all my needs

Reasonable priceGeneral repairs & maintenanceAuto brake replacementOil change
joeLocal Guide · 140 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
All Valley Car Care Surprise logoAll Valley Car Care Surprise

They helped me when I needed it and provided a decent, fix, turn around time, and pricing. I had an overall good experience there and would consider taking my vehicle there again. Give it a try and tell them I sent you :). let us know how your experience was.

Reasonable priceGeneral repairs & maintenanceService not listed
LizLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Edmunds Automotive Repair logoEdmunds Automotive Repair

I had a great experience starting with Lisa on the phone. She was so friendly and welcoming And explained what the mechanic would be doing and the cost. I will definitely be returning to Edmunds Automotive Repair, for my future service needs, and Based on my recent experience, I highly recommend them.

Reasonable priceGeneral repairs & maintenanceOil change
BrittanyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Big Brand Tire & Service logoBig Brand Tire & Service

Quick, friendly service, they didn't upsell anything not necessary. Another shop just quoted us thousands of dollars of repair and they told us the truth, it just needs cleaned so they cleaned our mounts. Thanks ever so kindly, we will continue to be loyal and suggest you to friends and family!

Great priceGeneral repairs & maintenance

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of oil change services).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1Edmunds Automotive Repair logoEdmunds Automotive RepairSurprise, AZA 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.91—
2Express Oil Change & Tire Engineers logoExpress Oil Change & Tire EngineersSurprise, AZA 88How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AB–AAA4.87—
3Grease Monkey logoGrease MonkeySurprise, AZA 88How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%75+5.3Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAB4.86—
4Christian Brothers Automotive Surprise logoChristian Brothers Automotive SurpriseSurprise, AZA 86How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AB–AAA4.85—
5Big Brand Tire & Service logoBig Brand Tire & ServiceSurprise, AZA 85How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%96+6.8Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AB–AAA4.77—
6Brakes Plus logoBrakes PlusSurprise, AZA 81How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%69+16.7Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty89−1.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AB–AAA4.81—
7Brakes Plus logoBrakes PlusSurprise, AZB 76How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Momentum penalty66−3.4Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BBAABA4.76—
8All Valley Car Care Surprise logoAll Valley Car Care SurpriseSurprise, AZB 75How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%69+16.7Value 14%100+14.1Replies to reviews 7%44+3.1Craft & service penalty87−1.3Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BBAAAC4.79—
9Max Automotive logoMax AutomotiveSurprise, AZB 74How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%79+19.2Value 14%85+12Replies to reviews 7%13+0.9Craft & service penalty77−2.3Momentum penalty99−0.1Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.ABBAAF4.79—
10Automotive Dynamics logoAutomotive DynamicsSurprise, AZB 62How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%52+12.6Value 14%91+12.9Replies to reviews 7%12+0.8Momentum penalty36−6.4Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BCAADF4.82—

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.

Oil Change Services in Surprise, AZ at a glance

How the 10 oil change services we rated in Surprise, AZ compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A660%
  • Grade B440%
  • Grade C00%
  • Grade D00%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up110%
  • 4.80–4.89★550%
  • 4.60–4.79★440%
  • Below 4.60★00%

What customers praise

Share of Google review highlights.

  • Quality4,27627%
  • Professionalism4,84330%
  • Responsiveness00%
  • Punctuality3,42721%
  • Value3,54122%

Was the price fair?

All price verdicts left with reviews.

  • Great price6,87142%
  • Reasonable8,36751%
  • Overpriced5814%
  • Not sure5303%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.