The Best Oil Change Services in Surprise, AZ
We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 99,672 Google reviews of 160 top-rated oil change services nationwide; 10 of them in Surprise, AZ. Updated November 13, 2026.
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Christian Brothers Automotive SurpriseHow Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%4.95★Number of such jobs 25%19Overall Experts Score 20%86Job match= 90Stars are pulled toward the category average (4.80★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.90
All Valley Car Care SurpriseHow Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%5.00★Number of such jobs 25%12Overall Experts Score 20%75Job match= 85Stars are pulled toward the category average (4.80★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.85
Grease MonkeyHow Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%5.00★Number of such jobs 25%9Overall Experts Score 20%88Job match= 84Stars are pulled toward the category average (4.80★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.84
Express Oil Change & Tire EngineersHow Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%4.75★Number of such jobs 25%16Overall Experts Score 20%88Job match= 78Stars are pulled toward the category average (4.80★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.78
Edmunds Automotive RepairHow Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%5.00★Number of such jobs 25%4Overall Experts Score 20%93Job match= 77Stars are pulled toward the category average (4.80★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.77
Brakes PlusHow Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%4.64★Number of such jobs 25%11Overall Experts Score 20%76Job match= 68Stars are pulled toward the category average (4.80★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.68Job match = this company’s ★ on reviews Google tagged “Tires” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.
What customers said about tires
Christian Brothers Automotive Sur…This incredible company blessed me and my family so much on their national day of service taking a weight off my shoulders, I cannot explain. We have been In dire need of four new tires , An oil change,and our air-conditioning was out most of the summer. They worked with us to get tires replaced and were able to…
Express Oil Change & Tire Enginee…This shop has been a great addition to the community. Chris is incredibly knowledgeable and helpful. Will continue to use them for my oil change and mechanical service needs. Thank you to the team at Express.
Brakes PlusAmber, Mark and crew are great! I know they won’t take advantage of me and truly say what repairs I need for my car
Edmunds Automotive RepairI have used Edmunds multiple times and I am pleased with their service every time. Lisa is great to deal with.
Christian Brothers Automotive Sur…Daniel and Matthew were so helpful and got me booked right away my car was fixed in no time. This place is the best and fair on prices.
Express Oil Change & Tire Enginee…Great last minute tire need, and I will definitely be taking the extra drive for my routine services. Everyone was so friendly and helpful. Went on a Sunday afternoon, and was able to get my car safely repaired. Good, honest shop. Thank you!
Overall ratings
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of oil change services).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
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| 1 | Edmunds Automotive RepairSurprise, AZ | A 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAA | 4.91 | — |
| 2 | Express Oil Change & Tire EngineersSurprise, AZ | A 88How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AB–AAA | 4.87 | — |
| 3 | Grease MonkeySurprise, AZ | A 88How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%75+5.3Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AAAAAB | 4.86 | — |
| 4 | Christian Brothers Automotive SurpriseSurprise, AZ | A 86How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AB–AAA | 4.85 | — |
| 5 |  Big Brand Tire & ServiceSurprise, AZ | A 85How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%96+6.8Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AB–AAA | 4.77 | — |
| 6 |  Brakes PlusSurprise, AZ | A 81How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%69+16.7Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty89−1.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AB–AAA | 4.81 | — |
| 7 | Brakes PlusSurprise, AZ | B 76How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%67+16.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Momentum penalty66−3.4Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BBAABA | 4.76 | — |
| 8 | All Valley Car Care SurpriseSurprise, AZ | B 75How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%69+16.7Value 14%100+14.1Replies to reviews 7%44+3.1Craft & service penalty87−1.3Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BBAAAC | 4.79 | — |
| 9 |  Max AutomotiveSurprise, AZ | B 74How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%79+19.2Value 14%85+12Replies to reviews 7%13+0.9Craft & service penalty77−2.3Momentum penalty99−0.1Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | ABBAAF | 4.79 | — |
| 10 |  Automotive DynamicsSurprise, AZ | B 62How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%52+12.6Value 14%91+12.9Replies to reviews 7%12+0.8Momentum penalty36−6.4Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BCAADF | 4.82 | — |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
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Oil Change Services in Surprise, AZ at a glance
How the 10 oil change services we rated in Surprise, AZ compare, and what customers praise most.
Experts Score grades
A = score 80+, F = below 20.
- Grade A660%
- Grade B440%
- Grade C00%
- Grade D00%
- Grade F00%
Google ratings
Average stars per company.
- 4.90★ and up110%
- 4.80–4.89★550%
- 4.60–4.79★440%
- Below 4.60★00%
What customers praise
Share of Google review highlights.
- Quality4,27627%
- Professionalism4,84330%
- Responsiveness00%
- Punctuality3,42721%
- Value3,54122%
Was the price fair?
All price verdicts left with reviews.
- Great price6,87142%
- Reasonable8,36751%
- Overpriced5814%
- Not sure5303%
Price verdicts by year
Share calling it great / reasonable / overpriced.
How we grade
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.