The Best Pet Boarding Facilities

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1Fetch Family Pet Resort★ 5.00 on this job76 jobs reviewediHow Job match is calculatedBuilt only from reviews Google tagged “Dog grooming”:Stars on this job 55%5.00★Number of such jobs 25%76Overall Experts Score 20%90Job match= 93Stars are pulled toward the category average (4.79★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.93

2The Elegant Pooch★ 4.93 on this job137 jobs reviewediHow Job match is calculatedBuilt only from reviews Google tagged “Dog grooming”:Stars on this job 55%4.93★Number of such jobs 25%137Overall Experts Score 20%90Job match= 92Stars are pulled toward the category average (4.79★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.92

3Clear Creek Dog Resort★ 4.98 on this job46 jobs reviewediHow Job match is calculatedBuilt only from reviews Google tagged “Dog grooming”:Stars on this job 55%4.98★Number of such jobs 25%46Overall Experts Score 20%91Job match= 89Stars are pulled toward the category average (4.79★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.89

4Pawsobilly The Best Grooming and Board★ 5.00 on this job23 jobs reviewediHow Job match is calculatedBuilt only from reviews Google tagged “Dog grooming”:Stars on this job 55%5.00★Number of such jobs 25%23Overall Experts Score 20%99Job match= 87Stars are pulled toward the category average (4.79★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.87

5Central Bark Aurora Fox Valley★ 5.00 on this job22 jobs reviewediHow Job match is calculatedBuilt only from reviews Google tagged “Dog grooming”:Stars on this job 55%5.00★Number of such jobs 25%22Overall Experts Score 20%92Job match= 85Stars are pulled toward the category average (4.79★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.85

6Best Friends Pet Hotel★ 5.00 on this job42 jobs reviewediHow Job match is calculatedBuilt only from reviews Google tagged “Dog grooming”:Stars on this job 55%5.00★Number of such jobs 25%42Overall Experts Score 20%65Job match= 84Stars are pulled toward the category average (4.79★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.84

7Best Friends Pet Hotel★ 4.97 on this job37 jobs reviewediHow Job match is calculatedBuilt only from reviews Google tagged “Dog grooming”:Stars on this job 55%4.97★Number of such jobs 25%37Overall Experts Score 20%71Job match= 83Stars are pulled toward the category average (4.79★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.83

8Dogtopia of Downers Grove★ 5.00 on this job22 jobs reviewediHow Job match is calculatedBuilt only from reviews Google tagged “Dog grooming”:Stars on this job 55%5.00★Number of such jobs 25%22Overall Experts Score 20%75Job match= 82Stars are pulled toward the category average (4.79★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.82

Job match = this company’s ★ on reviews Google tagged “Dog grooming” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about dog grooming

Julia2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Fetch Family Pet Resort

My dog really loves being at fetch! I was really nervous about leaving him , but once I saw how much he enjoyed being there with the other dogs, I felt better. Now I can't even tell him he's going there until we are walking out the door , because of his excitement. The employees at fetch are always welcoming and… Read full review

Reasonable priceDog groomingDog boardingDog daycare

resmithjr123Local Guide · 59 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★

The Elegant Pooch

Heard about The Elegant Pooch from a friend. We've been pleased with their grooming and boarding services for our small dog for years now. Just picked our dog up again today and he seemed very happy. We also like that we can call and get updates on how our dog is doing during the boarding stays. Very friendly,… Read full review

Reasonable priceDog groomingDog boarding

Nate3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

Clear Creek Dog Resort

Our puppy dog is troubled and was abused the girl are absolutely amazing with him could not ask for a better experience for our Archie

Reasonable priceDog grooming

Justin7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Best Friends Pet Hotel

They take care of my beagle like it's one of their own. He's so excited to be dropped off, and full of energy when I pick him up. Coming back from a trip is exciting knowing he's ready to be back, having had a great time away and in a classy environment.

Great priceDog groomingDog boarding

JJulia2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Pawsobilly The Best Grooming and …

Today was our first visit to Justina's, and I must say, she is absolute perfection! ❤️ From the moment we walked in, it was clear how loving, patient, and understanding she is. She took the time to listen to my requests and walked me through everything. Seeing how happy and relaxed Noel was after his groom proved… Read full review

Reasonable priceDog grooming

Shari1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Best Friends Pet Hotel

Erin is a wonderful groomer! She is kind to our dog and gives a great haircut ever time!

Reasonable priceDog grooming

Overall ratings

Experts Score 0–100iExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of pet boarding facilities).

#	Company	ScoreiExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.	FactorsiFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.	★iGoogle star rating as shown on Google Maps.	Typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1	Pet Paradise Dog Daycare & BoardingRomeoville, IL	A 100iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AA–AA–	5.00	—
2	Pack AMOIowa City, IA	A 99iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AA–AA–	5.00	—
3	Pawsobilly The Best Grooming and BoardRomeoville, IL	A 99iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AA–AA–	5.00	—
4	Peaceful Psyche LLC: Doggy Daycare & BoardingHonolulu, HI	A 98iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%95+24.8Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AA–AA–	5.00	—
5	Party Dog Doggie Daycare and BoardingRomeoville, IL	A 98iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%95+29.2Craft & service penalty99−0.1Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AAA–A–	5.00	—
6	Modern Pet Boarding & GroomingNashville, TN	A 97iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%94+24.5Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AA–AA–	5.00	—
7	Leo's Clubhouse Cat HotelHonolulu, HI	A 96iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%96+66.5Reliability 31%95+29.2Experts Score= 96Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AA––A–	4.98	—
8	Gause Paws Pet Resort and BoutiqueSlidell, LA	A 96iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%93+24.3Value 15%100+15.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AA–AA–	5.00	—
9	Barks and Purrs Pet Daycare and moreHonolulu, HI	A 94iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%95+65.8Reliability 31%93+28.6Experts Score= 94Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AA––A–	5.00	—
10	PurrFect Pets, In home boarding & TrainingSlidell, LA	A 94iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%93+24.3Value 15%95+14.5Craft & service penalty98−0.2Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AAAAA–	5.00	—
11	Pet PlaceRomeoville, IL	A 93iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%93+54.6Reliability 26%89+23.2Value 15%100+15.2Experts Score= 93Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AA–AA–	4.95	—
12	Central Bark Aurora Fox ValleyRomeoville, IL	A 92iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%93+54.6Reliability 26%88+23Value 15%94+14.3Experts Score= 92Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.	AA–AA–	4.93	—

What jobs cost

What customers paid, from the price Google asks reviewers to report.

Pet Boarding Facilities at a glance

How the 64 pet boarding facilities we rated compare, and what customers praise most.

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.