Experts Reviews · 2026 Ratings

The Best Pet Boarding Facilities in Norfolk, VA

We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

—typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
98%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.79★average ratingPlain average of every Google star rating we collected for these companies.
3.2%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 22,583 Google reviews of 74 top-rated pet boarding facilities nationwide; 10 of them in Norfolk, VA. Updated November 1, 2026.

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Best pet boarding facilities in Norfolk for dog boarding

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1Camp Bow Wow Virginia Beach logoCamp Bow Wow Virginia Beach★ 4.97 on this job33 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Dog boarding”:Stars on this job 55%4.97★Number of such jobs 25%33Overall Experts Score 20%92Job match= 90Stars are pulled toward the category average (4.79★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.90
2Holly Ridge Manor Canine Country Club logoHolly Ridge Manor Canine Country Club★ 4.91 on this job58 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Dog boarding”:Stars on this job 55%4.91★Number of such jobs 25%58Overall Experts Score 20%78Job match= 88Stars are pulled toward the category average (4.79★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.88
3Dappy Dayz Dogs Doggie Daycare logoDappy Dayz Dogs Doggie Daycare★ 5.00 on this job12 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Dog boarding”:Stars on this job 55%5.00★Number of such jobs 25%12Overall Experts Score 20%98Job match= 84Stars are pulled toward the category average (4.79★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.84
4Claudia's Dogs - Doggy Daycare & Boarding logoClaudia's Dogs - Doggy Daycare & Boarding★ 5.00 on this job11 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Dog boarding”:Stars on this job 55%5.00★Number of such jobs 25%11Overall Experts Score 20%98Job match= 83Stars are pulled toward the category average (4.79★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.83
5K9Aholics Dog Training logoK9Aholics Dog Training★ 4.88 on this job32 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Dog boarding”:Stars on this job 55%4.88★Number of such jobs 25%32Overall Experts Score 20%82Job match= 82Stars are pulled toward the category average (4.79★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.82
6Port Rover logoPort Rover★ 5.00 on this job10 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Dog boarding”:Stars on this job 55%5.00★Number of such jobs 25%10Overall Experts Score 20%94Job match= 81Stars are pulled toward the category average (4.79★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.81
7The Ruff House Stay & Play at Greenbrier logoThe Ruff House Stay & Play at Greenbrier★ 4.85 on this job27 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Dog boarding”:Stars on this job 55%4.85★Number of such jobs 25%27Overall Experts Score 20%87Job match= 80Stars are pulled toward the category average (4.79★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.80
8The Ruff House Stay & Play at Bayside logoThe Ruff House Stay & Play at Bayside★ 4.69 on this job29 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Dog boarding”:Stars on this job 55%4.69★Number of such jobs 25%29Overall Experts Score 20%73Job match= 68Stars are pulled toward the category average (4.79★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.68

Job match = this company’s ★ on reviews Google tagged “Dog boarding” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about dog boarding

Max4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
The Ruff House Stay & Play at Bayside logoThe Ruff House Stay & Play at Bay…

The ladies at the front desk were super sweet along with the lady who took my (very anxious) dog. Super clean and very cute inside. My dog came back happy as ever. They also gave him a bath and he came back smelling very nice. Very satisfied with my choice of dog boarding and grooming

Reasonable priceDog groomingDog boarding
CherylLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★
Camp Bow Wow Virginia Beach logoCamp Bow Wow Virginia Beach

The staff are wonderful. The place is clean. My dog gets so excited to go to Camp. She loved her time during Thanksgiving too!

Dog groomingDog boardingDog daycare
Jacqueline2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Dappy Dayz Dogs Doggie Daycare logoDappy Dayz Dogs Doggie Daycare

My dog Fudge loves seeing his friends when he has his sleepovers here. This is the only place I board my dog at and trust him with.

Reasonable priceDog boarding
Allison1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
K9Aholics Dog Training logoK9Aholics Dog Training

Our one-year old puppy did partial board/train with K9-Aholics after developing some nervous behavior. The staff was absolutely wonderful and accommodating to our unique work schedules and ensured training was tailored specifically for our pup. We are thrilled with the outcome! We have a more relaxed, well adjusted, and well-behaved pup now!!

Great priceDog boardingDog training
Lindsey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Claudia's Dogs - Doggy Daycare & Boarding logoClaudia's Dogs - Doggy Daycare & …

Claudia has watched my pup, Brewski, a handful of times now and I have never had any issues! My dog always comes back in one piece! Always appreciative of Claudia’s quick response time as well if I ever want a little update in how things are going! Highly recommend!

Reasonable priceDog boarding
JayLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
The Ruff House Stay & Play at Greenbrier logoThe Ruff House Stay & Play at Gre…

My little girl Yorkie Koko looked like she enjoyed herself and has made new friends while attending the Ruff House. Will definitely use these services again soon.

Dog boarding

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of pet boarding facilities).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1Dappy Dayz Dogs Doggie Daycare logoDappy Dayz Dogs Doggie DaycareNorfolk, VAA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%96+25Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00—
2Claudia's Dogs - Doggy Daycare & Boarding logoClaudia's Dogs - Doggy Daycare & BoardingNorfolk, VAA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%96+25Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00—
3Port Rover logoPort RoverNorfolk, VAA 94How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%85+6Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AAA4.94—
4Camp Bow Wow Virginia Beach logoCamp Bow Wow Virginia BeachNorfolk, VAA 92How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%91+6.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AAA4.90—
5The Ruff House Stay & Play at Greenbrier logoThe Ruff House Stay & Play at GreenbrierNorfolk, VAA 87How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%49+3.5Craft & service penalty96−0.4Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAC4.87—
6Obedient Paws logoObedient PawsNorfolk, VAA 86How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%47+3.3Craft & service penalty77−2.3Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AABAAC4.90—
7K9Aholics Dog Training logoK9Aholics Dog TrainingNorfolk, VAA 82How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%56+4Momentum penalty75−2.5Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAABC4.88—
8Holly Ridge Manor Canine Country Club logoHolly Ridge Manor Canine Country ClubNorfolk, VAB 78How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%69+16.7Value 14%90+12.7Replies to reviews 7%59+4.2Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AB–AAC4.71—
9The Ruff House Stay & Play at Bayside logoThe Ruff House Stay & Play at BaysideNorfolk, VAB 73How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%71+17.2Value 14%92+13Replies to reviews 7%45+3.2Craft & service penalty88−1.2Momentum penalty96−0.4Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BBAAAC4.72—
10Boulevard Veterinary Hospital logoBoulevard Veterinary HospitalNorfolk, VAC 53How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%66+36Reliability 24%50+12.1Value 14%39+5.5Replies to reviews 7%8+0.6Craft & service penalty85−1.5Experts Score= 53Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BCADAF4.69—

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.

Pet Boarding Facilities in Norfolk, VA at a glance

How the 10 pet boarding facilities we rated in Norfolk, VA compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A770%
  • Grade B220%
  • Grade C110%
  • Grade D00%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up550%
  • 4.80–4.89★220%
  • 4.60–4.79★330%
  • Below 4.60★00%

What customers praise

Share of Google review highlights.

  • Quality1,41528%
  • Professionalism1,36127%
  • Responsiveness1,17823%
  • Punctuality872%
  • Value1,04721%

Was the price fair?

All price verdicts left with reviews.

  • Great price65734%
  • Reasonable1,19962%
  • Overpriced452%
  • Not sure472%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.