The Best Pet Services in Cedar Rapids, IA
We graded 6 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 26,295 Google reviews of 131 top-rated pet services nationwide; 6 of them in Cedar Rapids, IA. Updated November 3, 2026.
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Best pet services in Cedar Rapids for dog grooming
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Petco GroomingHow Job match is calculatedBuilt only from reviews Google tagged “Dog grooming”:Stars on this job 55%5.00★Number of such jobs 25%19Overall Experts Score 20%73Job match= 89Stars are pulled toward the category average (4.76★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.89
Kirkwood Pet GroomingHow Job match is calculatedBuilt only from reviews Google tagged “Dog grooming”:Stars on this job 55%5.00★Number of such jobs 25%7Overall Experts Score 20%80Job match= 78Stars are pulled toward the category average (4.76★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.78
The Grooming GarageHow Job match is calculatedBuilt only from reviews Google tagged “Dog grooming”:Stars on this job 55%5.00★Number of such jobs 25%5Overall Experts Score 20%94Job match= 77Stars are pulled toward the category average (4.76★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.77
CR GroomingHow Job match is calculatedBuilt only from reviews Google tagged “Dog grooming”:Stars on this job 55%5.00★Number of such jobs 25%7Overall Experts Score 20%45Job match= 71Stars are pulled toward the category average (4.76★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.71
Hia Dog Boarding & DaycareHow Job match is calculatedBuilt only from reviews Google tagged “Dog grooming”:Stars on this job 55%5.00★Number of such jobs 25%3Overall Experts Score 20%62Job match= 65Stars are pulled toward the category average (4.76★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.65Job match = this company’s ★ on reviews Google tagged “Dog grooming” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.
What customers said about dog grooming
Kirkwood Pet GroomingI only take my dog here and the students always do a great job! The instructors ensure everything is performed safely and carefully and my dog always seems well cared for during her visit. The price is unbeatable too! My dog always looks amazing afterwards, like a fresh new puppy!
Petco GroomingToby is 17 yrs old and small and missing his lower Jaw, from birth, so he is a challenge to groom but Christy does a great job getting him spruced up! I know he always feels better after his “spa day”!
The Grooming GarageStaff is so kind and knowledgeable! Very clean and safe environment for my pup, I’d recommend them to anyone.
Hia Dog Boarding & DaycareOur dog absolutely LOVES Hia! Our boys feel good leaving him at the "dog hotel" for boarding! I love dropping him off for a grooming appointment and he gets to have daycare for some of the day too! Highly recommend Faye and the Hia Dog family!
CR GroomingFinally found a dog spa that handles doodles with care! CR Grooming did an incredible job on our pup’s first full service groom!
Petco GroomingGreat experience. Then women helping explained the options well, my dog is a senior golden retriever and she seemed happy after. Looked good, smelled good. Comparable price to other places I have went.
Overall ratings
Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of pet services).
| # | Company | ScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. | FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20. | ★Google star rating as shown on Google Maps. | Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews). |
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| 1 | The Grooming GarageCedar Rapids, IA | A 94How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%95+24.8Value 15%78+11.9Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AA–BA– | 5.00 | — |
| 2 | Kirkwood Pet GroomingCedar Rapids, IA | A 80How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%72+17.5Value 14%91+12.9Replies to reviews 7%28+2Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | AB–AAD | 4.87 | — |
| 3 | Petco GroomingCedar Rapids, IA | B 73How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%69+37.6Reliability 24%66+16Value 14%100+14.1Replies to reviews 7%78+5.5Craft & service penalty99−0.1Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BBAAAB | 4.67 | — |
| 4 | Hia Dog Boarding & DaycareCedar Rapids, IA | B 62How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%66+36Reliability 24%49+11.9Value 14%100+14.1Replies to reviews 7%53+3.7Momentum penalty57−4.3Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BC–ACC | 4.70 | — |
| 5 | CR GroomingCedar Rapids, IA | C 45How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%62+33.8Reliability 24%53+12.8Value 14%44+6.2Replies to reviews 7%26+1.8Craft & service penalty49−5.1Momentum penalty52−4.8Experts Score= 45Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | BCCCCD | 4.67 | — |
| 6 |  WisePup Grooming, LLCCedar Rapids, IA | C 44How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%49+26.7Reliability 24%24+5.8Value 14%100+14.1Replies to reviews 7%42+3Craft & service penalty45−5.5Experts Score= 44Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews. | CDCA–C | 4.48 | — |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low25th percentile: 1 in 4 customers paid less than this. | TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range). | High75th percentile: 1 in 4 customers paid more than this. | FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”. |
|---|---|---|---|---|
| Haircut | $24 | $29 | $35 | 0% |
Pet Services in Cedar Rapids, IA at a glance
How the 6 pet services we rated in Cedar Rapids, IA compare, and what customers praise most.
Experts Score grades
A = score 80+, F = below 20.
- Grade A233%
- Grade B233%
- Grade C233%
- Grade D00%
- Grade F00%
Google ratings
Average stars per company.
- 4.90★ and up117%
- 4.80–4.89★117%
- 4.60–4.79★350%
- Below 4.60★117%
What customers praise
Share of Google review highlights.
- Quality1,10528%
- Professionalism1,09127%
- Responsiveness89122%
- Punctuality411%
- Value85822%
Was the price fair?
All price verdicts left with reviews.
- Great price1,22439%
- Reasonable1,77256%
- Overpriced863%
- Not sure963%
Price verdicts by year
Share calling it great / reasonable / overpriced.
How we grade
Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.
Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.
Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.
Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.
Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.
Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.