Experts Reviews · 2026 Ratings

The Best Piano Movers in Troy, NY

We graded 6 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$933typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
98%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.87★average ratingPlain average of every Google star rating we collected for these companies.
1.9%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 23,777 Google reviews of 49 top-rated piano movers nationwide; 6 of them in Troy, NY. Updated November 2, 2026.

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Pick the job — we re-rank companies by how customers rated that exact job.

Best piano movers in Troy for furniture assembly

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1Lamanna Moving & Storage, LLC logoLamanna Moving & Storage, LLC★ 5.00 on this job39 jobs reviewedusually $1,000–1,200How Job match is calculatedBuilt only from reviews Google tagged “Furniture assembly”:Stars on this job 55%5.00★Number of such jobs 25%39Overall Experts Score 20%96Job match= 97Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.97
2Mabey's Moving and Storage, Inc. logoMabey's Moving and Storage, Inc.★ 4.97 on this job30 jobs reviewedusually $2,000+How Job match is calculatedBuilt only from reviews Google tagged “Furniture assembly”:Stars on this job 55%4.97★Number of such jobs 25%30Overall Experts Score 20%77Job match= 89Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.89

Job match = this company’s ★ on reviews Google tagged “Furniture assembly” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about furniture assembly

Kitty3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Mabey's Moving and Storage, Inc. logoMabey's Moving and Storage, Inc.

Super easy to work with, the guys who did the moving were polite and respectful of both me and my things. They were even good about me asking for things to be rearranged after they put them where I had initially requested.

Paid $500–1,000Great priceLocal movingFurniture disassemblyFurniture assembly
Madeline5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Lamanna Moving & Storage, LLC logoLamanna Moving & Storage, LLC

These guys are fantastic! Steve runs an efficient, professional, and friendly crew. They made the moving process easy and treated our dog like royalty. We’re calling Steve the next time we move!

Great priceSmall furniture movingLocal movingOversized-item moving
Gary7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Mabey's Moving and Storage, Inc. logoMabey's Moving and Storage, Inc.

excellent move. Maybe's came highly recommended by our previous local only movers. Clay and the team were great. Very friendly and accommodating during what was for us a very stressful time.

Interstate movingFurniture disassemblyMoving-related storage
A1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Lamanna Moving & Storage, LLC logoLamanna Moving & Storage, LLC

I'd heard good things about Lamanna Moving, and boy, were they all true. I never thought I'd be so pleased with movers, but the team of Frank, Jason, Andrew, Eric, and of course, Steve have to be the best you can hire. They worked impressively well together coordinating larger and delicate items and were incredibly…

Reasonable priceLocal movingFurniture disassemblyFurniture assembly
Alan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Mabey's Moving and Storage, Inc. logoMabey's Moving and Storage, Inc.

Mabey’s did an excellent job with our move from North Greenbush, NY to Mashpee on Cape Cod. Jen at the front desk was friendly, easy going & very helpful. Ryan gave us a good estimate for what the move would cost along with some helpful suggestions. The movers were outstanding! They packed up our house we lived in…

Paid $5,000+Reasonable priceInterstate movingMoving-related packingOversized-item moving
Richie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Lamanna Moving & Storage, LLC logoLamanna Moving & Storage, LLC

THE BEST! From start to finish the crew was amazing. Frank, Jason, Eric and Andrew were accommodating, mindful and extremely diligent in their work. Each of them brought different skills to the table, making the whole move so much faster. Spending a day with this crew was also really fun. All around great experience. HIGHLY RECCOMEND

Great priceSmall furniture movingLocal movingOversized-item moving

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of piano movers).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1Lamanna Moving & Storage, LLC logoLamanna Moving & Storage, LLCTroy, NYA 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.94$1.1k
2Upstate Pianos logoUpstate PianosTroy, NYA 92How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%91+57.8Reliability 28%92+26Replies to reviews 8%100+8.2Experts Score= 92Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––AA4.87—
3Don's Moving & Storage Inc logoDon's Moving & Storage IncTroy, NYA 88How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%60+4.2Craft & service penalty91−0.9Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAB4.87$772
4King Piano MovingTroy, NYA 82How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%90+52.8Reliability 26%77+20.1Value 15%100+15.2Craft & service penalty38−6.2Experts Score= 82Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.ABDAA–4.89—
5Mabey's Moving and Storage, Inc. logoMabey's Moving and Storage, Inc.Troy, NYB 77How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%76+18.4Value 14%99+14Replies to reviews 7%10+0.7Craft & service penalty81−1.9Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.ABAAAF4.81$2.8k
6Ashline Moving Help logoAshline Moving HelpTroy, NYB 65How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%68+37.1Reliability 24%66+16Value 14%100+14.1Replies to reviews 7%33+2.3Craft & service penalty52−4.8Experts Score= 65Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BBCAAD4.61$798

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
Local moving$585$882$1.5k98%
In-state moving$738$1.3k$2.5k99%
Oversized-item moving$228$454$933100%
Moving-related packing$403$731$1.1k99%
Senior moving$585$834$1.4k100%
Interstate moving$2.1k$3.2k$4.9k97%
Small furniture moving$114$397$73199%
Moving-related storage$351$585$1.1k99%
Business & corporate-related moving$351$958$1.5k100%

Piano Movers in Troy, NY at a glance

How the 6 piano movers we rated in Troy, NY compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A467%
  • Grade B233%
  • Grade C00%
  • Grade D00%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up117%
  • 4.80–4.89★467%
  • 4.60–4.79★117%
  • Below 4.60★00%

What customers praise

Share of Google review highlights.

  • Quality4,11724%
  • Professionalism4,70027%
  • Responsiveness3,85722%
  • Punctuality1,3378%
  • Value3,49820%

Was the price fair?

All price verdicts left with reviews.

  • Great price1,59445%
  • Reasonable1,79750%
  • Overpriced712%
  • Not sure1143%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.